Public Tickets
Ralf Uhler
Installing Architecture Demo ContentClosed
Kalium 3
Updated June 6, 2018 at 8:58am
6
Most recent comment from Laborator:Happy to hear that Ralf, we are working to release an update and the architecture demo will be included there.Have a great day.
yogawithbow
Can't add the social icon on the same line as my logoClosed
Kalium 3
Updated June 6, 2018 at 8:47am
2
Most recent comment from [deleted]:Hi yogawithbow,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area.I think that there exist any plugin that can do s ...
adgold86
Font SizeClosed
Kalium 3
Updated June 6, 2018 at 7:21am
2
Most recent comment from [deleted]:Hi adgold86,You can do this easily in the Typography area.Example: https://d.pr/v/Zy8UcJP.S: Please take your time and read Kalium Documentation articles, we have prepared more than 130 articles wher ...
Lilyduff
Social Media footerClosed
Kalium 3
Updated June 6, 2018 at 7:18am
8
Most recent comment from [deleted]:Glad to hear that.I wish you a great WednesdayP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from L ...
Pietro Del Gatto
GDPR complianceClosed
Oxygen
Updated June 5, 2018 at 10:05am
5
Most recent comment from Pietro Del Gatto:Hi Arlind, thanks for your answer.Regards
HealthyHead
Sticky HeaderClosed
Kalium 3
Updated June 5, 2018 at 9:33am
2
Most recent comment from [deleted]:Hi Mike,IE11 is an old browser, released on 2013 and also the Safari 8.0.8 was released on 2015. Those browsers doesn't support well the latest technologies (CSS3, HTML5 and other). Kalium works bes ...
Konstantina
Product Image SizeClosed
Oxygen
Updated June 5, 2018 at 9:26am
2
Most recent comment from [deleted]:Hi Tina,I have checked if all images have the same size and the height is properly set for all product images equally: (view large version)If you also want the end of product container to match the he ...
albertopiazza
Additional blurred imageClosed
Kalium 3
Updated June 5, 2018 at 9:21am
2
Most recent comment from [deleted]:Hi,Can you please download this file and replace it in this directory (of the theme): /kalium/inc/classes/compatibility/This should fix the blurred images on gallery items.
jesusgamiz
LicenseClosed
Kalium 3
Updated June 5, 2018 at 8:52am
2
Most recent comment from [deleted]:Hi Jesus,It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. License is valid for one domain only as you ...
Michael
Self hosted video in WPBakeryClosed
Kalium 3
Updated June 5, 2018 at 8:24am
4
Most recent comment from Laborator:Hi Michael,Maybe it is for the blog posts and portfolio items but for WPBakery Page Builder I do not remember we have any banner since I have designed and added these banners in the ThemeForest item p ...
Zoe
Vimeo Video AutoplayClosed
Kalium 3
Updated June 5, 2018 at 7:38am
4
Most recent comment from [deleted]:Hi Zoe,Sorry but we can't provide support for outdated themes. You are using an old version of our theme 2.1.5, the latest version for the moment is 2.4 (read release notes), please update your th ...
Daniel
Font after updateClosed
Oxygen
Updated June 5, 2018 at 7:11am
2
Most recent comment from [deleted]:Hi Daniel,Double ticket. Sorry for the delay but some of our team members where in vocation and they should reply to your ticket today.Thanks for your understanding!Will set this ticket as closed fro ...
Giorgia Rossi
Installation of Kalium (link expired)Closed
Kalium 3
Updated June 5, 2018 at 6:56am
4
Most recent comment from [deleted]:I'm glad to hear thatHave an amazing day!P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Labora ...
lexandr3
Contact form GDPR checkboxClosed
Aurum
Updated June 4, 2018 at 1:02pm
2
Most recent comment from Laborator:Hi lexandr3,We will soon come up with a theme update which will be GDPR ready in all parts of the theme, we have already implemented it in two of our themes (Kalium and Oxygen) and now we're implemen ...
lexandr3
Wishlist icon in headerClosed
Aurum
Updated June 4, 2018 at 7:44am
2
Most recent comment from [deleted]:Hi lexandr3,1— You can place the link that sends users to Wishlist in the Top Header or Header area (video).2— For the moment this is not possible but we will see if we can include an option like ...