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Public Tickets

JimmyShadow Hamburgher menu and Front page (portfolio type) not workingClosed   Kalium 3   Updated May 30, 2018 at 7:12am   5 Most recent comment from [deleted]:Hi Jimmy,Please just update your theme from your Wordpress updates section (read more) and you will not have any problem like this anymore.Have a great day! merrison Portfolio subcategory filtering drop down menu hard to seeClosed   Kalium 3   Updated May 30, 2018 at 12:57am   9 Most recent comment from [deleted]:Hi merrison,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborato ... Alexsfa Full Screen Portfolio Menu Skin Per Image, Dark to WhiteClosed   Kalium 3   Updated May 29, 2018 at 7:56am   4 Most recent comment from [deleted]:Hi Alexsfa,We have partnered with some of the best services that offer Wordpress customizations, so If you're looking for professional help in this matter, there's always someone available for such ... Chris Corrado contact form and GDPR (need a checkbox...)Closed   Kalium 3   Updated May 29, 2018 at 7:33am   13 Most recent comment from Christophe:Thanks Ylli kwchng1 Shop title doesn't showClosed   Kalium 3   Updated May 29, 2018 at 7:32am   6 Most recent comment from Laborator:I don't see any page with that name, so I created a page and named it Shop Page then went through WooCommerce > Settings > Products and in the shop page I selected Shop page. (view large version)Th ... diallomb theme issuesClosed   Kalium 3   Updated May 29, 2018 at 7:21am   2 Most recent comment from Laborator:Hi diallomb,Your site is not on maintenance mode if you look it from my side, I just checked it and it loads fine so the problem is related to the cache of your browser or the cache in your site. Hav ... JimmyShadow Unable to choose portfolio stylesClosed   Kalium 3   Updated May 29, 2018 at 6:54am   12 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. cance Change a wordClosed   Kalium 3   Updated May 29, 2018 at 12:49am   10 Most recent comment from [deleted]:Hi there,Will set this ticket as closed from here, when your site goes online you can come back and ask for help again here or open new ticket.Thank you. jdgranja Product RegistrationClosed   Kalium 3   Updated May 28, 2018 at 11:16am   4 Most recent comment from Laborator:You should be able to activate it nowP.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work. (view on new page) lari_000 Header SizeClosed   Kalium 3   Updated May 28, 2018 at 9:28am   2 Most recent comment from [deleted]:Hi Larissa,1— The color that you choose is for the fonts and the icons of your header. If you want to change the background color of the header too then you can add this CSS code in your Custom CS ... panzermuffin01 Adding photos to WPBakery Media Grid freezesClosed   Kalium 3   Updated May 28, 2018 at 7:46am   4 Most recent comment from Laborator:Hi panzermuffin01,Please take some time to read the extended article here and there you have a ready to send letter to your hosting company, it's a request to increase the PHP limits. snapan Outdated Woocommerce templateClosed   Kalium 3   Updated May 28, 2018 at 7:09am   2 Most recent comment from [deleted]:Hi snapan, We are working in this update and we plan to update Kalium by the end of next week If you don't want to see those notices as we wrote in this article, then you can downgrade to WooCo ... epamboukian Internal Server ErrorClosed   Kalium 3   Updated May 27, 2018 at 10:06am   2 Most recent comment from [deleted]:Hi Elizabeth,Can you provide us with Wp Credentials, we have to look from close view. Your information is safe (private) in this thread.  To include your credentials click Insert Credentials bu ... empowerinc Progressive Web APP (WAP)Closed   Kalium 3   Updated May 27, 2018 at 10:04am   2 Most recent comment from [deleted]:Hi there, This is not simple answer, you can hire an expert for it this is above the limit what is included in support, in this support is include only theme usage.If you're looking for professional ... muhammadmahdi Date picker behind modalClosed   Neon   Updated May 25, 2018 at 10:58am   4 Most recent comment from [deleted]:Hi Mahdi, I'm glad that you found another ticket that helped you on this problem. For the moment we don't plan to update Neon but for sure that this problem should be fixed on the next template upda ...