Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

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Public Tickets

Jake Adding a slight zoom to the portfolioClosed   Kalium 3   Updated December 4, 2018 at 10:22pm   8 Most recent comment from Nick:Wahey! Brilliant, just what I was looking for. Cheers! meandillar Change licensed domainClosed   Kalium 3   Updated December 4, 2018 at 12:13pm   4 Most recent comment from Laborator:Great, have a great weekP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator in advance! LOPEZYTENA Fullpage MenuClosed   Kalium 3   Updated December 3, 2018 at 4:22pm   8 Most recent comment from [deleted]:Hi there,That is not possible because it will create the same problem with the fullscreen menu again.Thanks! DoneByPete Missing Demo contentClosed   Kalium 3   Updated December 3, 2018 at 2:46pm   8 Most recent comment from [deleted]:Thank you very much for your kind words Peter.I'm glad that you are happy with the results nowI wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-sta ... COrense Missing 2 Woocommerce templatesClosed   Aurum   Updated December 3, 2018 at 2:27pm   2 Most recent comment from [deleted]:Hi Carlos,Please read this article Outdated copies of some WooCommerce template files for more info.I wish you a great day! martyroeters Mobile masonry online shows 1 rowClosed   Kalium 3   Updated December 3, 2018 at 2:26pm   7 Most recent comment from [deleted]:Hi Martijn,Ahh, it seems that this is impossible to do because WPBakery Page Builder plugin overwrites the code. Anyway, please write the plugin author for this question and see if they can help you ... kabuki0505 Portfolio menuClosed   Kalium 3   Updated December 3, 2018 at 1:12pm   4 Most recent comment from Laborator:Hi there,Try adding this CSS to Custom CSS: .product-filter .portfolio-subcategory { width: 100%; } Karo Header Image Blog PostClosed   Kalium 3   Updated December 3, 2018 at 12:13pm   2 Most recent comment from [deleted]:Hi Karo,Sorry but an option exactly like this is not available in Kalium. Maybe in the future we can introduce a feature like this but for the moment you are the first clients that needs this feature. ... benno_81 About us pageClosed   Kalium 3   Updated December 3, 2018 at 11:54am   2 Most recent comment from [deleted]:Hi Ben,For sure that we can helpYou can change your skin in the Laborator > Theme Options > Theme Styling > Custom Skin Builder > and there you can change Background Color.For more info please read H ... Vibbio Creating a pop-up video from CAT buttonClosed   Kalium 3   Updated December 3, 2018 at 10:47am   3 Most recent comment from Vibbio:ok,t hank you. I will try and find a html though koldofuentes How to change the text that is in the top of the footer?Closed   Kalium 3   Updated December 3, 2018 at 9:20am   4 Most recent comment from Laborator:You're welcome, have a great week Koldo lamia PersonalizationClosed   Aurum   Updated December 3, 2018 at 9:10am   13 Most recent comment from Laborator:Hi there,I have made a main change in your site which you should have done since the beginning, set the site to French so plugins which already have the translation like WooCommece will be automatical ... benno_81 Spacing of text on homepageClosed   Kalium 3   Updated December 3, 2018 at 8:48am   2 Most recent comment from [deleted]:Hi Ben, It seems that the first column has a padding top added, please just go to that element in WPBakery Page Builder and remove the padding or ad 10px or something. (view on a new page)Thanks! mistywing7 unwanted space & contact formClosed   Oxygen   Updated December 3, 2018 at 8:37am   4 Most recent comment from Laborator:Hi again, To change how the outgoing e-mails are sent install WP Simple Mail Sender plugin and you can manage how you want the e-mails to be formulated. koldofuentes ¿Cómo modificar el texto que hay en la parte superior del footer?Closed   Kalium 3   Updated December 3, 2018 at 8:34am   2 Most recent comment from Laborator:Hi Koldo Fuentes,The only supported language is English, so if you have any question please make sure it is in English.