Public Tickets
sliazas
WPBaker page builder not workingClosed
Aurum
Updated November 20, 2018 at 9:12am
4
Most recent comment from [deleted]:Hi sliazas,
I disabled some of your third-party plugins and I detected that one of the plugins is causing the problem for you (see video).
Please disable all your third-party plugins (plugins that d ...
Clive Sheppard
Product BreadcrumbsClosed
Aurum
Updated November 20, 2018 at 8:20am
2
Most recent comment from [deleted]:Hi Clive,Sorry but an option is not available.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Codeable. Pricing and timeli ...
R-Tem
Rename custom fildsClosed
Oxygen
Updated November 20, 2018 at 8:19am
8
Most recent comment from Laborator:Hi there,I tested it now and the Quick View translated to a custom text without any problem, so you can continue translating the remaining strings now.
falysix
Pages load slowlyClosed
Kalium 3
Updated November 20, 2018 at 7:58am
2
Most recent comment from [deleted]:Hi falysix,A site can be slow for many reasons, from server and domain setup to bad plugins or themes, image sizes, etc. From the theme’s perspective, we’ve been able to achieve great results wit ...
johanna-c
Portfolio hoover eye gif + textClosed
Kalium 3
Updated November 20, 2018 at 7:55am
8
Most recent comment from [deleted]:Glad to hear that Johanna
I wish you a great week!
Will set this ticket as solved from here.
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themefores ...
vinlabdesign
Font loading speedClosed
Kalium 3
Updated November 20, 2018 at 7:54am
12
Most recent comment from [deleted]:Glad to hear thatWill mark this ticket as solved from here.
tasoskouk
2nd Envato account & LicensesClosed
Kalium 3
Updated November 19, 2018 at 1:40pm
3
Most recent comment from [deleted]:Hi Tasos,I'm glad that you already solved this.
That is not a theme problem. That happened because you in the build.envato.com you where logged in with a different user. When you tried the same in a ...
Andrea Tarda
visual styleClosed
Kalium 3
Updated November 19, 2018 at 11:12am
4
Most recent comment from Laborator:You're welcome Andrea, I will set this ticket as solved from here.Have a great week!
admin-spacelab
portfolio single page header imageClosed
Kalium 3
Updated November 19, 2018 at 9:38am
2
Most recent comment from [deleted]:Hi there,Each page has its own parameters area that will be valid for that page only. For more informations please read this article Parameters and OptionsHave a great day!
snapan
Hide tag and category on product pageClosed
Kalium 3
Updated November 19, 2018 at 9:12am
2
Most recent comment from [deleted]:Hi Siri,
If you want to hide only category add this Custom CSS:
.woocommerce .summary .product_meta>span.posted_in {
display: none;
}
For tags add this one:
.woocommerce .summary .prod ...
arkitektgruppen
Portfolio itemsClosed
Kalium 3
Updated November 19, 2018 at 8:13am
6
Most recent comment from [deleted]:I'm glad to hear thatWill set this ticket as solved from here.
Naturallivingdk
Showing correct picture on product pageClosed
Kalium 3
Updated November 19, 2018 at 7:48am
3
Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here.
dustandgrooves
Shortcode not showingClosed
Kalium 3
Updated November 16, 2018 at 9:26pm
2
Most recent comment from dustandgrooves:Sorry, works. Please disregard
miketoledo
Images Not ShowingClosed
Kalium 3
Updated November 15, 2018 at 9:32am
7
Most recent comment from [deleted]:Hi Mike,I have turned off "Lazy loading" in Jetpack: (view large image)And it fixed the issue: (view large image)Including carousels as well: (view large image)Our theme includes a lazy loading functi ...
courttown
NavigationClosed
Kalium 3
Updated November 15, 2018 at 9:08am
7
Most recent comment from courttown:Thanks, no problem. Next time I'll ask you before I start working. (-: