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Public Tickets

vinlabdesign Lightbox Gallery by single imageClosed   Kalium 3   Updated November 22, 2018 at 11:57am   6 Most recent comment from [deleted]:I'm glad to hear that everything is fine now, I wish you a great day! P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads t ... Thelibarr Video post not workingClosed   Kalium 3   Updated November 22, 2018 at 9:48am   5 Most recent comment from Thelibarr:I you can close the issue I found a workaround (use standard post format).Best,Tony JC2016 Duplicate "pagination"Closed   Aurum   Updated November 22, 2018 at 9:19am   2 Most recent comment from Laborator:Hi thereI have explained where the problem is coming from in your other ticket, the problems are coming from the child theme modifications and not from the theme.  JC2016 Duplicate of login and registerClosed   Aurum   Updated November 22, 2018 at 9:18am   8 Most recent comment from Laborator:Hi again,As I mentioned the problem is coming from the modifications which you have done in the Child Theme and not by the theme, if these are custom modifications which you have previously requested ... inimatel Custom query not applied on portfolio pagesClosed   Kalium 3   Updated November 22, 2018 at 9:11am   5 Most recent comment from Laborator:Hi there,As you mentioned this happens only when you select the Masonry Mode, you cannot use these two options together as the Masonry Mode has it's own custom query which means you have to select i ... thisismattuk Creating a bigger menuClosed   Aurum   Updated November 22, 2018 at 9:06am   10 Most recent comment from Laborator:Hi there,If you want to use the menu below and not in one line with the logo then you can do that using Theme Options and not by using custom plugins which are not compatible with the theme, the only ... photomassimo CaptionsClosed   Kalium 3   Updated November 22, 2018 at 8:52am   2 Most recent comment from [deleted]:Hi Massimo,Please see this video: https://d.pr/v/i7dhhO to learn where you can add the caption for the Lightbox option.Have a great day! inimatel Change lightbox item backgroundClosed   Kalium 3   Updated November 22, 2018 at 8:48am   8 Most recent comment from Laborator:Happy to hear that, have a great day JC2016 Empty Space and add to cart icon turned blackClosed   Aurum   Updated November 22, 2018 at 8:35am   2 Most recent comment from [deleted]:Hi,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this pro ... 3ddigitalservices slider revolutionClosed   Kalium 3   Updated November 22, 2018 at 8:10am   2 Most recent comment from [deleted]:Hi there,WPBakery Page Builder, Revolution Slider and Layer Slider are premium plugins that we have bought extended licenses of them to be able to include those plugins on our theme for free. So you c ... mistywing7 Disable wish list optionClosed   Oxygen   Updated November 22, 2018 at 7:53am   2 Most recent comment from [deleted]:Hi Gautam,To do that you just need to disable "YITH WooCommerce Wishlist" plugin.Have a great day! jbrunner099 Other elements not showing on Portfolio pageClosed   Kalium 3   Updated November 21, 2018 at 8:48am   5 Most recent comment from Laborator:Hi there,I don't know if I have understood your question but  you can only have one portfolio "slug" and not have many copies of them, while you can create how many portfolio pages you want using th ... COrense Global element in the headerClosed   Aurum   Updated November 21, 2018 at 8:39am   4 Most recent comment from [deleted]:Hi Corense,I'm sorry but as I know WPBakery Page Builder plugin doesn't offer an option to make global templates for the moment.Hmm I don't know any name of the plugin for the moment, but If you want ... Vibbio How to make a mobile and tablet website compatibleClosed   Kalium 3   Updated November 21, 2018 at 8:12am   10 Most recent comment from [deleted]:I'm sorry for the delay of your answer and I'm happy that you solved this I wish you a great day!Will mark this ticket as solved from here. KerryHugill White space bottom of pagesClosed   Oxygen   Updated November 20, 2018 at 10:20am   10 Most recent comment from [deleted]:Glad to hear that!Will mark this ticket as solved from here.