When I try to update from 2.5.2 to 2.5.3 from within Wordpress I am getting the 'An error occurred while updating Kalium: This domain is not permitted to download the update!' message.
Can you please help?
Thank you for your time,
Hi! I'm having the same error. I can't update Kalium. I only use the theme in one domain, please help fix. Thanks.
Attached files: Screen Shot 2018-08-22 at 12.58.31 PM.png
I have deactivated the theme on your domain so now you should be able to activate it on the real domain.
P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.
P.S.S. jenniferbernardo91 I have also deactivated it for you, next time please create a new ticket instead of replying to a public ticket.
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I have purchased two licenses, but somehow they both show to one of my websites. I am trying to update the theme on one website (www.eklektikon.com) and tried deactivating, but now cannot registering it again because both are linked to the second site. How can I change that so that one points back to that website? Thanks.
Because one of your licenses is activated here: http://staging.eklektikon.flywheelsites.com, which I deactivated and now you have to deactivate it on your website (www.eklektikon.com) in order to activate it again.