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Public Tickets

sushilchandi SliderClosed   Aurum   Updated December 17, 2018 at 7:19am   2 Most recent comment from Laborator:Hi there,Please check if your slider has already been selected by editing the homepage and then the LayerSlider block: (view large version) cschwarzer Download of premium plugins failsClosed   Kalium 3   Updated December 17, 2018 at 7:15am   8 Most recent comment from Laborator:Happy to hear that your problem is fixed now, the problem with the plugin sometimes occurs because during the installation it fails somewhere which rarely happens so you should remove the folder compl ... Torsten portfolio item link to pageClosed   Kalium 3   Updated December 17, 2018 at 7:15am   4 Most recent comment from Laborator:Happy to hear that you found out a way to fix it Torsten, have a great week! Michał Image/picture size crop on product pageClosed   Kalium 3   Updated December 14, 2018 at 8:25am   2 Most recent comment from Laborator:Hi there, The product images will not crop, this option is not even on  WooCommerce anymore and the images on your site don't seem to be cropped, if you load them in a new tab you will notice that. ttlale23 demo contentClosed   Kalium 3   Updated December 13, 2018 at 2:51pm   2 Most recent comment from [deleted]:Hi,Please carefully read this article WordPress and Kalium Server Requirements, and on this page you can find a sample email that you can send to your hosting provider too.When your server is Ok then ... Hon pattern-29.jpgClosed   Kalium 3   Updated December 13, 2018 at 2:50pm   4 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. culigence background color of post tags in single postClosed   Kalium 3   Updated December 13, 2018 at 9:20am   4 Most recent comment from [deleted]:Hi culigence,Glad to hear thatWill set this ticket as solved from here.P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads ta ... Seferidis Ilias Woocommerc Ajax SearchClosed   Kalium 3   Updated December 13, 2018 at 9:05am   2 Most recent comment from Laborator:Hi Ilias,We have not tested any AJAX search for WooCommerce so you can try out any of the search plugins and see if they work properly.  Torsten portfolio direct linkClosed   Kalium 3   Updated December 13, 2018 at 8:42am   8 Most recent comment from [deleted]:Hi Torsten,Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. Also please try to be very specific about the q ... Vera WP bakery page builder can not be installedClosed   Kalium 3   Updated December 13, 2018 at 8:11am   10 Most recent comment from [deleted]:Hi Vera,Glad to hear thatI wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you fro ... lamia Woocommerce boutique pageClosed   Aurum   Updated December 13, 2018 at 8:07am   3 Most recent comment from Laborator:Hi there, It is not possible to have the same look as in the homepage as there you are using custom fonts while here you cannot use custom fonts but I have tried to replicate it, add the following C ... Clive Sheppard Hide Mobile Menu on one pageClosed   Aurum   Updated December 13, 2018 at 7:55am   6 Most recent comment from Laborator:You're welcome Clive.I will set this ticket as solved, so if you have further questions/problems create a new ticket instead.Have a great day De_chard Activation and domainClosed   Kalium 3   Updated December 12, 2018 at 11:58am   2 Most recent comment from Laborator:Hi Luca Mori,There doesn't seem to be any license activated to your username. P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme ... Vera error activating the themeClosed   Kalium 3   Updated December 12, 2018 at 9:19am   4 Most recent comment from [deleted]:Hi Vera,Sometimes (rarely) Envato API is in maintenance mode and can't verify the purchases. It seems that this happened to you yesterday and I'm glad that now everything is ok and you can continue to ... thscreative I want to show breadcrumbs on product archive page and have them match other pages for position / styleClosed   Aurum   Updated December 12, 2018 at 9:14am   15 Most recent comment from [deleted]:Glad to hear that Lloyd.I wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from ...