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Public Tickets

barkelid Oxygen on big screen computersClosed   Oxygen   Updated February 8, 2017 at 2:50pm   5 Most recent comment from barkelid:Hi! That's true, you almost never use a full screen window. We keep is at it is now, it went way better since you changed the picture to a background of the slide. Thank for the support! Best, Mar ... ben upload the theme to my dashboardClosed   Oxygen   Updated February 6, 2017 at 3:44pm   2 Most recent comment from [deleted]:Hi Ben,This is often related to PHP configuration limits. However I suggest you to increase: max_input_timeValue to a higher number than current value (example twice as now).Worth mentioning is tha ... Lova Custom fontsClosed   Oxygen   Updated February 6, 2017 at 12:51pm   2 Most recent comment from [deleted]:Hi Lova,Actually this is not implemented in Oxygen, TypoLab has complex structure which Oxygen cannot support for the moment until we implement it in future versions.For now you can use the current fo ... Nathan Jassi Top menu drop downsClosed   Oxygen   Updated February 3, 2017 at 11:28am   6 Most recent comment from Laborator:Hi Nathan,Unfortunately I couldn't find a fix for this, you can only show them on a row as the dropdown doesn't seem to work. Lova Maintainance modeClosed   Oxygen   Updated February 3, 2017 at 11:28am   4 Most recent comment from [deleted]:Hi Lova, Glad to hear that Will set this ticket as solved from here. P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab ... Stefano paypal checkout problemClosed   Oxygen   Updated February 2, 2017 at 12:56pm   2 Most recent comment from [deleted]:Hi Stefano,Please add this Custom CSS: .cart_totals > .wc-proceed-to-checkout { display: none;}This should fix your issue and remove that extra button in cart page. Stefano Contact formClosed   Oxygen   Updated February 2, 2017 at 12:17pm   2 Most recent comment from Laborator:Hi Stefano,Using our theme options you cannot add any extra field or checkbox, so you won't be able to add it unfortunately. Julian Creating a grouped productClosed   Oxygen   Updated January 31, 2017 at 3:53pm   4 Most recent comment from [deleted]:Hi Julian, Glad to hear that Will set this ticket as solved from here. Roman Billing detailsClosed   Oxygen   Updated January 25, 2017 at 11:40am   2 Most recent comment from Laborator:Hi Roman,This is not possible through the theme options and for that you will need to try any of the plugins to see if they do the job, this is a free plugin I found:https://wordpress.org/plugins/woo- ... Julian Image banner text not fully visibleClosed   Oxygen   Updated January 19, 2017 at 2:30pm   2 Most recent comment from [deleted]:Hi Julian,You can decrease the font size there.Please add the code below to Custom CSS .lab_wpb_banner_2 .title { font-size: 19px !important;} Konstantinos Bouklis Theme is brokenClosed   Oxygen   Updated January 19, 2017 at 2:07pm   11 Most recent comment from Laborator:Anyway glad to hear that Konstantinos M Dolan Visual composerClosed   Oxygen   Updated January 19, 2017 at 12:41pm   2 Most recent comment from Laborator:Hi M Dolan,Unfortunately the WooCommerce elements in Visual Composer are not styled and will show like this, I would suggest you to use the product elements we have built with our logo on it, even ... Stefano Shop sidebar in other pagesClosed   Oxygen   Updated January 18, 2017 at 1:24pm   2 Most recent comment from Laborator:Hi Stefano,I will need to see what kind of pages are these, are they built with Visual Composer or they're WooCommerce pages?Can you please share your site credentials here, because we need to login t ... Konstantinos Bouklis Blank pageClosed   Oxygen   Updated January 12, 2017 at 1:41pm   6 Most recent comment from [deleted]:Hi Konstantinos, Thank you very much, hope that this year will be the best for youWill set this ticket as solved from here. David Sidebar Register has no idClosed   Oxygen   Updated January 9, 2017 at 11:51pm   6 Most recent comment from [deleted]:Hi David, I'm glad to hear that P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open th ...