Public Tickets
Kirill
YOUR ORDERClosed
Oxygen
Updated September 11, 2016 at 11:01pm
2
Most recent comment from Laborator:Hi Kirill,Can you please write in English?
Chojaeyoung
show single pageClosed
Oxygen
Updated September 11, 2016 at 10:59pm
9
Most recent comment from Laborator:Glad to hear that :)
Dave
Search BarClosed
Oxygen
Updated September 9, 2016 at 1:15pm
9
Most recent comment from Laborator:Hi David,In the Custom CSS area, at the end of it I added a code there.
Thomas DeXter
Transparend header with menuClosed
Oxygen
Updated September 8, 2016 at 4:15pm
30
Most recent comment from Laborator:What do you mean with changing the license? Changing to another theme?
Mary
Error on Contact pageClosed
Oxygen
Updated September 8, 2016 at 11:50am
2
Most recent comment from [deleted]:Hi Mary,
You are probably using an old version of our theme. The latest version for the moment is (4.0), please update your theme first and then the premium plugins too.
The easiest way to u ...
David
Yith Wishlist Translation / ClickOverlayToClose for QuickviewClosed
Oxygen
Updated September 7, 2016 at 12:32pm
6
Most recent comment from [deleted]:Hi David,
1— I've managed to fix this by replacing two template files. This was an issue of our theme so the fix will be contained in the upcoming updates as well.2— The lightbox library that ...
jelmer
sticky menu logoClosed
Oxygen
Updated September 7, 2016 at 10:41am
4
Most recent comment from [deleted]:Hi jelmer,1— We're sorry but this option is not available on our theme for the moment.2— Can you please write URL of this exact page please? We need to investigate your site and then get back to ...
David
Build Query ProblemsClosed
Oxygen
Updated September 6, 2016 at 12:34pm
7
Most recent comment from Laborator:Hi David,You're welcome :)
Ehsan
FACEBOOK SHARE - not working on mobile viewClosed
Oxygen
Updated September 6, 2016 at 12:26pm
7
Most recent comment from [deleted]:Hi Ehsan,We're sorry but we had too much tickets when came back from vocation, and are responding to them all day, we will reply to your ticket asap :)
Abu Naser
Customization Issues Closed
Oxygen
Updated September 5, 2016 at 5:18pm
4
Most recent comment from [deleted]:Hi Abu,I just checked your problem and there seems that everything is working correctly see this video.Maybe you have edited any content of VC in a large screen and then when you wanted to edit on you ...
Halley
Odd text showing upClosed
Oxygen
Updated September 5, 2016 at 12:01pm
2
Most recent comment from [deleted]:Hi Halley,
Download this file and replace it in this directory (of the theme): /wp-content/themes/oxygen/woocommerce/single-product/add-to-cart/
This should fix the issue and it will be conta ...
Raquel
SEO Closed
Oxygen
Updated September 2, 2016 at 9:50pm
2
Most recent comment from [deleted]:Hi Raquel,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.If you want to extend SEO possibilities o ...
Daniel
Color menuClosed
Oxygen
Updated September 2, 2016 at 9:24pm
2
Most recent comment from [deleted]:Hi Daniel,Can you please add the code below to Custom CSS:
.oxygen-top-menu > .wrapper > .top-menu-centered { background: #ccc !important;}
Daniel
GIFT couponClosed
Oxygen
Updated September 2, 2016 at 8:31pm
2
Most recent comment from Laborator:Hi Daniel,We don't have any gift card plugin that we can recommend to you which works with Oxygen.
Daniel
Font sizeClosed
Oxygen
Updated September 2, 2016 at 6:07pm
2
Most recent comment from Laborator:Hi Daniel,Add the following CSS in Custom CSS to fix it:
.oxygen-top-menu > .wrapper > .top-menu-centered > .main .navs .main-menu-env .nav > li .sub-menu > li > a {
font-size: 25px;
}