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Public Tickets

Guillaume Meyer Deprecated WooCommerce templatesClosed   Oxygen   Updated July 7, 2017 at 2:38am   4 Most recent comment from [deleted]:Hi Guillaume,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in adv ... Júlio Alonso Theme UpdateClosed   Oxygen   Updated July 6, 2017 at 1:17pm   4 Most recent comment from [deleted]:Hi Júlio, If you have updated your theme with Envato Market plugin before then you don't need to add your code again, when there is any new update the update will show on your Wordpress dashboard > ... julius Sold By TextClosed   Oxygen   Updated July 5, 2017 at 8:18am   4 Most recent comment from Laborator:Hi julius, That's strange, I tested it and it works fine. Can you please share your site credentials here, because we need to login to your site and see this issue live as the old ones are not wor ... julius Quantity AmountClosed   Oxygen   Updated July 3, 2017 at 7:51am   12 Most recent comment from [deleted]:Hi Julius, Glad to hear thatWill set this ticket as solved from here. gualde Product Image like a demoClosed   Oxygen   Updated June 29, 2017 at 9:17am   6 Most recent comment from [deleted]:Hi gualde,If you activate the Main Oxygen theme you can see that this problem will not exist, you are using Child theme of Oxygen and the inc/laborator_woocommerce.php is old on your Child theme. So ... a01japat Cannot find "variable.php" locationClosed   Oxygen   Updated June 21, 2017 at 7:34am   2 Most recent comment from [deleted]:Hi there, You can find the file on this path: wp-content/themes/oxygen/woocommerce/single-product/add-to-cart/variable.phpP.S: Please be aware as by doing customization if something happens like mis ... gualde Problem With Sidebar & WoocommerceClosed   Oxygen   Updated June 20, 2017 at 11:01am   6 Most recent comment from gualde:Ok, thanks Jwhitten image bannerClosed   Oxygen   Updated June 14, 2017 at 6:51am   4 Most recent comment from [deleted]:Hi Jacob, That is happening because you are using Oxygen Minimal demo and on this demo we have added some CSS codes on the Custom CSS area to make this demo more beautiful an minimal. The other scr ... Jasonylbs Products displayClosed   Oxygen   Updated June 12, 2017 at 9:46am   2 Most recent comment from [deleted]:Hi Jasonylbs,Yes you can do that by going to Laborator > Theme Options > Product image size. Fendy Images Zoom ErrorClosed   Oxygen   Updated June 12, 2017 at 9:16am   2 Most recent comment from [deleted]:Hi Fendy,I have managed to find the issue on this and here is the fix for you (it will also be available in the next update):Download this file and replace it in this directory (of the theme): /oxygen ... Daniel Update woocomerceClosed   Oxygen   Updated June 12, 2017 at 7:27am   2 Most recent comment from [deleted]:Hi Daniel, We will update Oxygen by the end of this month probably to officially support the Wordpress 4.8 and WooCommerce 3.0.8. But as we have seen you can update them. If you see 1 outdated file ... Daniel NewsletterClosed   Oxygen   Updated June 7, 2017 at 8:51am   2 Most recent comment from Laborator:Hi Daniel,That is just a simple form, for the newsletter you will have to get a newsletter plugin and to include it in the theme. julius zoom effect on product imagesClosed   Oxygen   Updated June 5, 2017 at 9:23am   9 Most recent comment from [deleted]:Hi Julius, The changes have been applied however you have not specified the zoom level which is set to:magnify: 1,If you want a higher zoom you can set it for example to 120%:magnify: 1.2And so on. kathemisae Relationated productsClosed   Oxygen   Updated June 1, 2017 at 7:23am   2 Most recent comment from [deleted]:Hi kathemisae,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.[EDIT] Are you talking about ... fprati Blog sidebarClosed   Oxygen   Updated June 1, 2017 at 6:52am   9 Most recent comment from [deleted]:Hi fprati,You must know that Oxygen has been released 3 years ago and we still continue to develop it and release updates for this theme. This is a thing that you rarely see anywhere on themeforest ( ...