Public Tickets
nigelpengelly
Labrador subscribe widgetClosed
Oxygen
Updated September 30, 2016 at 11:30am
2
Most recent comment from [deleted]:Hi Nigelpengelly,Oxygen doesn't offer any subscribe widget for the moment. You can search for any plugin who handles this job for you.
Georges
Images are not responsive and many more Closed
Oxygen
Updated September 30, 2016 at 11:23am
28
Most recent comment from [deleted]:Hi Georges,The fav icon that is showing now is added in Theme Customizer, see this video:http://drops.laborator.co/tqIZI have removed the petway icon from customizer.
Ben
Visual Composer No Longer WorkingClosed
Oxygen
Updated September 27, 2016 at 12:33pm
18
Most recent comment from [deleted]:Hi Ben,Yes you can do that if it works that way for you, I will try to fix this strange issue!Thanks for your understanding have a great day.
scott
Product Images on Variable ProductsClosed
Oxygen
Updated September 26, 2016 at 5:10pm
10
Most recent comment from scott:Hi,Many thanks :) RegardsScott
Martin
After last Update "My Account" does not work properlyClosed
Oxygen
Updated September 26, 2016 at 3:42pm
10
Most recent comment from [deleted]:Hi Martin,There were issues with Envato API and Ticksy didn't worked properly these days. Can you please try to submit another ticket, if you can't submit your ticket, write in our item page:https://t ...
Raul
buttonClosed
Oxygen
Updated September 24, 2016 at 1:25pm
4
Most recent comment from [deleted]:Hi Raul,In Variable Product this button will be shown: (view large version)
Gina
UpdateClosed
Oxygen
Updated September 22, 2016 at 11:26am
4
Most recent comment from [deleted]:Hi Gina,Glad to hear thatIf you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
...
Gabriele
Listing categoriesClosed
Oxygen
Updated September 21, 2016 at 11:48am
2
Most recent comment from [deleted]:Hi Gabriele,Here is a video that demonstrates how to show items from specific category using Visual Composer widget:http://drops.laborator.co/vO9p
Daniel
disable products zoom Closed
Oxygen
Updated September 19, 2016 at 12:18pm
2
Most recent comment from [deleted]:Hi Daniel,
Please add the code below to Custom CSS
.laborator-woocommerce .product-single .product-left-info .product-images .woocommerce-main-image {
pointer-events: none !important; ...
Rebekka
cart / check out buttonClosed
Oxygen
Updated September 16, 2016 at 11:30am
2
Most recent comment from Laborator:Hi Rebekka,Can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution. P.S. make sure you've disabled the Maintenance/Coming Soon mode
Johannes Maier
Lookbook doesn't load anymoreClosed
Oxygen
Updated September 15, 2016 at 11:49am
2
Most recent comment from [deleted]:Hi Johannes,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if ...
Raul
error in productsClosed
Oxygen
Updated September 14, 2016 at 5:31pm
4
Most recent comment from [deleted]:Hi Raul,Have you fixed this problem please because i can't see that problem as described on the image with the link that you provided to us.
Chojaeyoung
languageClosed
Oxygen
Updated September 13, 2016 at 4:17pm
2
Most recent comment from [deleted]:Hi Chojaeyoung,Please just read WPML Documentation and you will be able to understand the procedure of translating the theme :)
Andrew Crawford
Payment Method Icon Alt TagsClosed
Oxygen
Updated September 13, 2016 at 1:05pm
4
Most recent comment from [deleted]:Hi Andrew,
Glad to hear that :)
Jonea Sugishita
Google Map on Contact PageClosed
Oxygen
Updated September 13, 2016 at 1:04pm
6
Most recent comment from [deleted]:Hi Jonea,
I'm glad to hear that your problem is now fixed :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if ...