Public Tickets
Leane
Theme CrashClosed
Oxygen
Updated September 16, 2024 at 11:44am
6
Most recent comment from Laborator:You're welcome Leane. Just keep in mind to regularly update the theme, along with WordPress and the plugins you’re using to avoid issues like this going forward.
Gregory
Plugin and installation - OxygenClosed
Oxygen
Updated March 21, 2024 at 8:21am
5
Most recent comment from Gregory:Thank you
RALITSA
non funzionaClosed
Oxygen
Updated November 20, 2023 at 8:24am
5
Most recent comment from [deleted]:Hi Ralista,Oxygen theme and Oxygen builder are completely separate products made from different companies.We are authors of Oxygen theme and it doesn't work with Oxygen builder but with WPBakery ...
dungbq89
The package could not be installed. The theme is missing the style.css stylesheet.Closed
Oxygen
Updated April 19, 2023 at 8:35am
3
Most recent comment from dungbq89:I have it installed. Thank you
thomasl75
the dropdown in the header menu does not drop down for users who are not logged in.Closed
Oxygen
Updated October 27, 2022 at 5:42pm
4
Most recent comment from thomasl75:i figuired it out thanks
thomasl75
cant upload theme says cant find file styles.cssClosed
Oxygen
Updated October 19, 2022 at 7:12am
4
Most recent comment from Laborator:Hi there,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials ...
benjaminfs
Plug insClosed
Oxygen
Updated April 12, 2022 at 1:53pm
2
Most recent comment from [deleted]:Hi benjaminfs,
To install Oxygen required and recommended plugins please just navigate to Appearance > Install Plugins area.
Thanks!
Andreas Neocleous
Paypal Checkout ErrorsClosed
Oxygen
Updated April 5, 2022 at 9:33am
4
Most recent comment from [deleted]:Hi Andreas,
Sorry for the late reply. Art is out of the office today and I will reply to your ticket.
We activated a default WordPress theme and it seems that the same issue is happening again.
See v ...
IvanJimenez75
Shop sidebar filters at top on mobile phoneClosed
Oxygen
Updated January 29, 2022 at 1:02pm
16
Most recent comment from [deleted]:Happy to hear thatWill mark this ticket as solved from here.
IvanJimenez75
Separate product price an product quantity (browser)Closed
Oxygen
Updated January 27, 2022 at 12:01pm
3
Most recent comment from IvanJimenez75:Hi!Perfect, solved!Thank you!
IvanJimenez75
Filter that overlays the menuClosed
Oxygen
Updated January 25, 2022 at 11:05am
4
Most recent comment from [deleted]:Happy to hear thatHave a nice day!
IvanJimenez75
Translate CART ribbon textClosed
Oxygen
Updated January 24, 2022 at 7:00am
6
Most recent comment from [deleted]:Thank you very muchWe will reply to your other ticket very soon.Have a great day!
UniversIdalina
The photos on the site are not all the same sizeClosed
Oxygen
Updated December 3, 2021 at 8:23am
14
Most recent comment from Laborator:Happy to hear your kind wordsHave a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huuuge thank you fr ...
publishertextiles
[Laborator] FeedBurner Subscribe widgetClosed
Oxygen
Updated August 12, 2021 at 8:39am
7
Most recent comment from publishertextiles:Ok thank you for the heads up. I'll go with Mailchimp cheers
publishertextiles
Sale tagsClosed
Oxygen
Updated August 11, 2021 at 10:26am
7
Most recent comment from [deleted]:Happy to hear thatAs for your last questions:1— Sorry but that option is not available for the moment. 2— Regarding your further questions, kindly open a new ticket and post your request so it wi ...