Public Tickets
alwero
WPBakery Page Builder is not visible after the upgradeClosed
Oxygen
Updated July 29, 2019 at 6:33am
5
Most recent comment from [deleted]:Hi Alwero,I'm happy that the problem is now solvedHave a nice day!
DesignByKiltz
MenuClosed
Oxygen
Updated July 25, 2019 at 8:15am
11
Most recent comment from [deleted]:Hi,I have checked the issue and it is happening also in my Chrome, so I have applied the latest version of Main JS file of Oxygen and it is working now, see the video:https://d.pr/v/d2hwiz
Adriana Braz
UpdatesClosed
Oxygen
Updated July 24, 2019 at 2:32pm
6
Most recent comment from [deleted]:Hi Adriana,That is happening because you have modified your theme name, and the plugin is not recognising your theme as Oxygen.Please contact the same person that had modified your theme to update th ...
Malbarre
Full Width Theme OptionClosed
Oxygen
Updated July 24, 2019 at 8:15am
2
Most recent comment from Laborator:Hi there,Try adding this CSS to Custom CSS:
.oxygen-top-menu>.wrapper>.main {
max-width: 100%;
}
epicnick
Center objects on mobileClosed
Oxygen
Updated July 10, 2019 at 11:38am
4
Most recent comment from Laborator:Hi Nick,Edited the homepage and duplicated the row, one is only for mobile version and the other is for desktop and tablet version, in the mobile version I have added this class (.center-align) to th ...
epicnick
Full width (background) rowsClosed
Oxygen
Updated July 10, 2019 at 7:12am
4
Most recent comment from [deleted]:Hi epicnick,You have the option for the background color (see video). As for the image I think that you can do that by adding necessary CSS codes to your Custom CSS area or by editing your image in ...
liligabbiano
Update of WP Bakery Builder and Advanced Custom Fields PROClosed
Oxygen
Updated June 25, 2019 at 11:28am
2
Most recent comment from [deleted]:Hi liligabbiano,Premium plugins don’t allow theme authors to give customers their license number, so on each premium plugin (such as WPBakery Page Builder, Slider Revolution and Advanced Custom Fie ...
Mauro
Spanish TranslateClosed
Oxygen
Updated June 7, 2019 at 7:41am
2
Most recent comment from [deleted]:Hi Mauro,You can change/translate theme strings easily with the help of Loco Translate pluginHave a nice day!
Gillian Cook
Custom FontsClosed
Oxygen
Updated May 29, 2019 at 12:24pm
2
Most recent comment from Laborator:Hi Gillian,If the font is a webfont then you can use it on the website by importing it in the FTP area of your site the files that come with the webfont (font types and stylesheet) and then include ...
luismontilla
Problemas con LicenciaClosed
Oxygen
Updated May 28, 2019 at 7:55am
2
Most recent comment from Laborator:Hi there,That is just a banner we have added in the demo content of Oxygen so you don't have to worry about the license of the theme as it is not related anything to the license.
epicnick
Cart dropdown block sizeClosed
Oxygen
Updated May 17, 2019 at 7:05am
4
Most recent comment from [deleted]:Happy to hear that!
Have a great day!Will mark this ticket as solved from here.
epicnick
Product images opening (_self)Closed
Oxygen
Updated May 15, 2019 at 10:47am
3
Most recent comment from epicnick:Thanks!
epicnick
Can we remove ACF plugin?Closed
Oxygen
Updated May 15, 2019 at 7:26am
4
Most recent comment from [deleted]:Hi epicnick,That ticket is assigned to another support member so you should receive a reply soon.Have a great day!
LaPimpa
ProductClosed
Oxygen
Updated May 2, 2019 at 9:15am
8
Most recent comment from [deleted]:Hi LaPimpa,Can you please write URL of this exact page please?Thanks!
LaPimpa
woo cart pageClosed
Oxygen
Updated April 30, 2019 at 12:23pm
4
Most recent comment from [deleted]:Hi LaPimpa,I'm happy to hear thatHave a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank ...