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Public Tickets

netman49 Upgrade to WordPress 6.8.xClosed   Aurum   Updated 2 weeks ago   3 Most recent comment from netman49:Great!Please also upgrade then to WooCommerce 9.9.xBeste regards,Gert Daniel Visbal Support for WooCommerce Version 9.9.3 2025-06-09Closed   Aurum   Updated 2 weeks ago   2 Most recent comment from Laborator:Hi there, Support for WooCommerce 9.9.3 will be included in the upcoming update, which we plan to release later this month for all our themes. Daniel Visbal Wordpress 6.7 and WPBakery Page Builder 8.4Closed   Aurum   Updated April 16, 2025 at 10:11am   2 Most recent comment from Laborator:As mentioned, the new update of Aurum is being released this week. It includes compatibility with WordPress 6.8 and WPBakery 8.4, so you’ll be all set once it’s available. Daniel Visbal ACF new versionClosed   Aurum   Updated April 11, 2025 at 7:32am   2 Most recent comment from Laborator:Hi Daniel, The latest ACF version (6.4.0) is already available on our servers, so you can update it automatically from your WordPress dashboard. Also, just a heads-up — we’re releasing a theme upd ... Daniel Visbal Support for WooCommerce 9..8.1Closed   Aurum   Updated April 11, 2025 at 7:31am   3 Most recent comment from Laborator:Hi Daniel, We’re releasing a new update next week that will include support for the latest WooCommerce version and updated template files for Aurum. Daniel Visbal Support for WooCommerce 9.6Closed   Aurum   Updated March 20, 2025 at 11:50am   6 Most recent comment from Laborator:Hi Daniel, The update will be released today, regarding the issue with new tickets - can you please share a screenshot of the issue? stevenniuniu Install PluginsClosed   Aurum   Updated January 8, 2025 at 8:19am   3 Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a t ... Daniel Visbal WooCommerce Version 9.5.1Closed   Aurum   Updated December 18, 2024 at 8:08am   2 Most recent comment from Laborator:Hi there, Thanks for bringing this to our attention, I will add this to our to-do list and it should be fixed in the next update. netman49 Upgrade WooCommerce 9.4.1Closed   Aurum   Updated December 9, 2024 at 10:06am   6 Most recent comment from Laborator:Hi Gert, We will release updates for all our themes this week, sorry for the delays as we have been busy working on other aspects of the themes. holistiqueca installClosed   Aurum   Updated November 22, 2024 at 9:12am   6 Most recent comment from Laborator:Hi there, Thanks for getting back, can you please be more specific with your request as I can't seem to find where the exact problem is, I see your header and footer are set up and showing. Can y ... krzychu1 whishlist icon does't workClosed   Aurum   Updated October 2, 2024 at 8:17am   16 Most recent comment from [deleted]:Hi, I have added the following code: // Reposition the product ID add_action( 'init', function() { remove_action( 'woocommerce_product_meta_start', 'aurum_woocommerce_displa ... krzychu1 price filterClosed   Aurum   Updated October 1, 2024 at 6:15pm   2 Most recent comment from Laborator:Hi there, If you're using the new widgets then use the "Filter by Price" widget as shown in the image, use the search bar to search for it:     (view large version) PlataformasNetwork ErrorsClosed   Aurum   Updated September 6, 2024 at 2:41pm   4 Most recent comment from Laborator:Hi there, Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients. We wrote about this on ou ... Daniele Lettieri Change Template Search ResultClosed   Aurum   Updated August 22, 2024 at 7:18am   2 Most recent comment from Laborator:Hello Cristiano, Thank you for your message. The change you’re looking to make to the search results page involves customization, which falls outside the scope of our standard support. However, we d ... netman49 Update to WooCommerce 9.2.xClosed   Aurum   Updated August 22, 2024 at 7:15am   2 Most recent comment from Laborator:Hi there,We’ll aim to push an update for all our WooCommerce themes, including Aurum, today.