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Public Tickets

BineandVine11 Search differences on desktop and mobileClosed   Oxygen   Updated August 9, 2021 at 6:59am   2 Most recent comment from Laborator:Hi there,When trying to search within your site I am getting the following message, also when trying to login through wp-admin I get the same result: publicculturejkt All the shop & page is crashedClosed   Oxygen   Updated June 28, 2021 at 12:20pm   6 Most recent comment from [deleted]:Hi publicculturejkt,1— So you were using a nulled theme?2— Please just follow the Envato Market notices and you will be able to connect Envato Market plugin with your theme so you can update Oxyg ... emirhodzic__ problemClosed   Oxygen   Updated June 23, 2021 at 12:49pm   2 Most recent comment from Laborator:Hi Emir,Just replied your e-mail, if you have further questions please continue here as we do not provide support via e-mail. oded1836 plugin updateClosed   Oxygen   Updated June 3, 2021 at 6:52am   2 Most recent comment from [deleted]:Hi,Premium plugins don’t allow theme authors to give customers their license number, so on each premium plugin (such as WPBakery Page Builder, Slider Revolution and Advanced Custom Fileds PRO) updat ... oded1836 product pageClosed   Oxygen   Updated May 10, 2021 at 7:51am   8 Most recent comment from Laborator:Hi there,With Oxygen you will get a free copy of Slider Revolution, this copy does not include support for the plugin, auto-plugin updates and premium pre-made sliders. This is not a policy we have b ... gmassaad filter productClosed   Oxygen   Updated March 17, 2021 at 9:31am   4 Most recent comment from Laborator:Hi again,All you need to do is enable the Sidebar under Theme Options: (view large version)WooCommerce by default has some filtering widgets which you can use then in the sidebar, but you can also try ... kaeinva Add another image to header on right sideClosed   Oxygen   Updated March 12, 2021 at 8:22am   4 Most recent comment from [deleted]:Hi Karen,Thanks for your explanation. I'm sorry but our theme doesn't offer an option like that for the moment.If you're looking for professional help in this matter, there's alw ... TOC-lhan Hansen Max Mega menuClosed   Oxygen   Updated January 22, 2021 at 9:23am   17 Most recent comment from Laborator:Happy to hear that Leo, have a great weekend!If you have other questions or problems please create a new ticket. sstio45 JS ComposerClosed   Oxygen   Updated December 16, 2020 at 8:26am   26 Most recent comment from Laborator:You can't blame the theme when you have 30+ plugins running in your site, the theme is running perfectly and nobody has reported the same problem yet.It's up to you if you want to use the th ... normandy88 FontClosed   Oxygen   Updated December 14, 2020 at 10:11am   2 Most recent comment from Laborator:Hi there,You can import the font under wp-content create any folder fonts or wherever in wp-content folder, and paste the CSS file of the fonts you want to include here: (view large version) lolaperes Shob Sidebar on Mobile deviceClosed   Oxygen   Updated November 11, 2020 at 11:26am   4 Most recent comment from [deleted]:Happy to hear thatIf you enjoy our theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever. lolaperes Save All Changes wan't workClosed   Oxygen   Updated November 11, 2020 at 9:05am   11 Most recent comment from [deleted]:Hi lolaperes,Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad ... sstio45 Shop Sidebar CustomizationClosed   Oxygen   Updated November 10, 2020 at 4:03pm   4 Most recent comment from [deleted]:Happy to hear thatHave a great day!Will set this ticket as solved from here. lolaperes Product carouselClosed   Oxygen   Updated November 4, 2020 at 8:55am   2 Most recent comment from Laborator:Hi there, It is not possible to filter the products in the product carousel by most sales, popular or any other filter, but what you can do is manually select a category or products one by one as you ... johangm90 Hide single post sidebarClosed   Oxygen   Updated October 30, 2020 at 12:56pm   5 Most recent comment from johangm90:It works now thanks