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Public Tickets

mnasra Remove Item not working alwaysClosed   Oxygen   Updated October 29, 2018 at 4:50pm   2 Most recent comment from Laborator:Hi Mario,I have tried your site live and there doesn't seem to be any problem when I test it:https://d.pr/v/FVRMhU saraquintana Title near to logoClosed   Oxygen   Updated October 10, 2018 at 7:00am   2 Most recent comment from [deleted]:Hi saraquintana,Sorry but that option is now available in our theme for the moment.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kr ... Eiberger Header ConfigurationClosed   Oxygen   Updated October 4, 2018 at 6:31am   6 Most recent comment from Laborator:Happy to hear that Daniel, have a great day Maurizio Rev SliderClosed   Oxygen   Updated September 18, 2018 at 9:38am   6 Most recent comment from [deleted]:Hi Maurizio, 1— I did that for you because you where using ACF 5.7.6. Now you can choose the slider in your homepage.Have a great day! mumblur Variable Product ImageClosed   Oxygen   Updated September 17, 2018 at 10:27am   2 Most recent comment from [deleted]:Hi mumblur,Thanks for your kind wordsCan you please record a video and then send us that video because I can't replicate your problem and I can't see any black placeholder in the URL that you send us ... R-Tem Page content formating is not appliedClosed   Oxygen   Updated September 11, 2018 at 7:09am   2 Most recent comment from [deleted]:Hi R-Tem,If you want to have the same exact look like on backend, add this Custom CSS: .post-content table { border-collapse: separate; border-spacing: 5px; border: 1px dashed #ccc } ... R-Tem Image zoom / crop on category pageClosed   Oxygen   Updated September 9, 2018 at 9:00pm   3 Most recent comment from R-Tem:For ones who will have the same problem. Each main image of your good (the one that can be used and croped for creating thumbnails), shoud have the same hight and width.To make change this proportion ... philanthropygr Products from a category not showing properly on wp-adminClosed   Oxygen   Updated September 6, 2018 at 10:24am   6 Most recent comment from [deleted]:Hi Nikolas,Sorry but this area is not touched by our theme. This is how Wordpress or WooCommerce plugin serves those informations.If you want you can write in the WooCommerce support for this.Have a ... guilhermecid Change sidebar menu behaviorClosed   Oxygen   Updated September 6, 2018 at 9:02am   2 Most recent comment from [deleted]:Hi,I understand the point, thanks for your clear explanation. Yes that is possible, I have created a code for you to support that, here is the code you can save in Theme Options > Footer > JavaScrip ... guilhermecid position of the product name on the thumbnailClosed   Oxygen   Updated September 6, 2018 at 8:04am   2 Most recent comment from [deleted]:Hi guilhermecid, This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. If you're looking for professional help in th ... sinth_fr product adding problemClosed   Oxygen   Updated September 4, 2018 at 9:09am   4 Most recent comment from [deleted]:Hi Sinth,A lot of problems that users have while developing their site comes from the caching plugins and that's why support members sometimes disable those plugins when they debug the problem that us ... sinth_fr Unable to change meta tagClosed   Oxygen   Updated September 3, 2018 at 5:56pm   4 Most recent comment from Laborator:Hi Sinthia,The meta description will need time to be crawled by Google, this is not something you or us can manage and it usually takes days and even months for your content to be crawled and updated ... Daniel Filter and menu colapseClosed   Oxygen   Updated August 28, 2018 at 11:45am   3 Most recent comment from Daniel:Work good. Thanks!  steveswalton Product image sizesClosed   Oxygen   Updated August 28, 2018 at 6:59am   2 Most recent comment from [deleted]:Hi Steve,Your images are squared. If you upload vertical images for your products it will fit the gaps better.Have a great day. sinth_fr Map doesn't workClosed   Oxygen   Updated August 27, 2018 at 7:43am   2 Most recent comment from [deleted]:Hi Sinth,Problem solved. There was an invalid character 'a space' in the beginning of your code. To learn more how easy I solved this please see this video.You are using an old version of our theme 5. ...