Public Tickets
DesignByKiltz
Inconsistent product options across browsersClosed
Oxygen
Updated April 30, 2019 at 10:52am
4
Most recent comment from [deleted]:Hi DesignByKiltz,
Your problem is happening because of one of your third-party plugins is causing the problem (see video).
Please disable them one-by-one until you find out which plugin is causing th ...
epicnick
Remove map from contact pageClosed
Oxygen
Updated March 14, 2019 at 9:06am
8
Most recent comment from Laborator:Hi there,Add this CSS to Custom CSS:
.widget_text .textwidget p {
font-family: "Raleway", sans-serif !important;
color: #333333;
font-weight: normal;
}
epicnick
Customer registration pageClosed
Oxygen
Updated March 5, 2019 at 4:22pm
4
Most recent comment from [deleted]:Happy to hear thatI wish you an amazing day!Will set this ticket as solved from here.
epicnick
Adding header images to WooCommerce pagesClosed
Oxygen
Updated March 4, 2019 at 11:35am
4
Most recent comment from Laborator:Happy to hear that, have a great week!
epicnick
Specific translations missingClosed
Oxygen
Updated March 4, 2019 at 9:27am
4
Most recent comment from [deleted]:Awesome! If you need help feel free to open a new ticket. Have a great week.
epicnick
Product carousel query not loading categoriesClosed
Oxygen
Updated March 4, 2019 at 6:44am
4
Most recent comment from [deleted]:Glad to hear thatP.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
sonpv1
List all product by category or tagClosed
Oxygen
Updated February 19, 2019 at 8:52am
2
Most recent comment from Laborator:Hi Son Phan,Instead of adding the tags into the "Tag" field use the taxonomies as this is how they will be filtered: (view large version)
andrea
Problems with Google MapsClosed
Oxygen
Updated February 11, 2019 at 1:15pm
5
Most recent comment from andrea:Thanks!
andrea
Problem with Maps of Contact PageClosed
Oxygen
Updated February 11, 2019 at 9:56am
2
Most recent comment from [deleted]:Double ticket.Will set this ticket as solved from here.
mistywing7
pulgin not workingClosed
Oxygen
Updated February 11, 2019 at 9:31am
2
Most recent comment from Laborator:Hi there,Please install Classic Editor and make sure you switch to WPBakery editor and not the Gutenberg editor.
MyAxelapps
Reseller Store PluginClosed
Oxygen
Updated January 28, 2019 at 8:45am
2
Most recent comment from [deleted]:Hi MyAxelapps,You need to contact the plugin creator to ask them to support our theme.As for the demo-content, from your screenshots I can see that you have installed demo-content two times. You ca ...
Eiberger
Page Builder not availableClosed
Oxygen
Updated January 21, 2019 at 12:37pm
6
Most recent comment from [deleted]:Hi @standiers,We have reported this issue in their website and hopefully they have fixed it, it has nothing to do with our theme, the problem is fully related to their plugin. You may ask the same que ...
dennyv90
Override function parent themeClosed
Oxygen
Updated January 17, 2019 at 2:33pm
4
Most recent comment from [deleted]:Hi Denny,I can see that this code increases icon size, you can do that very easy with CSS without modifying a single theme code.To do that is very easy, please just see this video.If you need the CSS ...
shell3r
removing Out of Stock Badge entirelyClosed
Oxygen
Updated January 17, 2019 at 7:55am
2
Most recent comment from [deleted]:Hi,
To hide the "Out of Stock" ribbon please add the code below to your Custom CSS area:
.sale_tag.stock-out {
display: none;
}
Thanks!
shell3r
no sticky header on mobileClosed
Oxygen
Updated January 15, 2019 at 8:25am
4
Most recent comment from [deleted]:Hi,We are going to add this functionality in future releases.As for secondary color, it can be configured on Theme Styling section, if that doesn't change the color you want then you should add custom ...