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Public Tickets

Multiled layered navigation woocommerceClosed   Aurum   Updated February 16, 2017 at 11:47am   2 Most recent comment from Laborator:Hi Mauricio,All the plugins that come with WooCommerce are supported while you can also try using other WooCommerce but which are not tested on our theme so they may not work. service-communication How to change the read more buttons color ?Closed   Aurum   Updated February 16, 2017 at 11:30am   6 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here.P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't ... Fernando Ammann Image banner Text responsivenessClosed   Aurum   Updated February 15, 2017 at 7:43pm   5 Most recent comment from [deleted]:Hi Fernando,Probably you are using any cache plugin or your server creates cache and that's why the changes took time to appear.Anyway, I'm glad that the problem is solved nowWill set this ticket as ... andreanovelli blog post image sizeClosed   Aurum   Updated February 15, 2017 at 6:33pm   5 Most recent comment from andreanovelli:thanks! Templates247 Files neededClosed   Aurum   Updated February 14, 2017 at 11:58am   7 Most recent comment from [deleted]:Hi again,I have re-uploaded Aurum 2.6 files and made sure it is version 2.6.http://drops.laborator.co/HhsCDownload password is: 2GB60XRZThe link expires after 24 hours. Sergioedelman Contact form on other pageClosed   Aurum   Updated February 13, 2017 at 11:45am   2 Most recent comment from Laborator:Hi there,Unfortunately it's not possible to add a contact form to any other page in Aurum, you can only set it as a Contact Page in the templates area and then trying to get the desired result. Sergioedelman Menu switchClosed   Aurum   Updated February 13, 2017 at 11:20am   2 Most recent comment from [deleted]:Hi there, This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage. I will try to help you this time though :) Please add the code ... devanf MENUClosed   Aurum   Updated February 10, 2017 at 2:01pm   5 Most recent comment from [deleted]:Hi devanf,I have managed to fix the issue with title in shop page, it was strange why was appearing.As for your other issue with menu, can you please describe in more details so I can figure any solu ... simodelle orders listClosed   Aurum   Updated February 10, 2017 at 1:18pm   2 Most recent comment from [deleted]:Hi simodelle, 1 and 2— That is not possible by default from WooCommerce. Maybe there is any plugin for this so please contact WooCommerce for more info. service-communication How to center footer and reduce blog post preview on homepage ?Closed   Aurum   Updated February 10, 2017 at 12:44pm   4 Most recent comment from Laborator:Glad to hear that it's okay now Rui Fernandes Contact emailClosed   Aurum   Updated February 10, 2017 at 12:28pm   2 Most recent comment from [deleted]:Hi Rui,You can translate this by using translation files translator plugin. We recommend you to install Loco Translate.Then go to Loco Translate  and choose Aurum theme. For more, see this video:htt ... newsoftwarefactory Change languageClosed   Aurum   Updated February 10, 2017 at 11:30am   2 Most recent comment from Laborator:Hi there,To change the language in Aurum is the same as in any other theme: In your WordPress admin dashboard go to Settings > GeneralScroll down the page and look for Site Language, select the l ... Nguy "Custom" featured tab not working on mobileClosed   Aurum   Updated February 9, 2017 at 1:51pm   8 Most recent comment from Laborator:Hi there,It will make them work because it calls the source of Fontawesome icons, until then they do not load because they're not loaded. If you want I can give you a Custom CSS to hide the fatured b ... amoreteh scheduled product discount problemClosed   Aurum   Updated February 8, 2017 at 1:29pm   6 Most recent comment from [deleted]:Hi amoreteh,I hope you haven't modified many files?I suggest you to install child theme for this, because you will always get latest updates and still your changes won't be affected.You may create a ... Nguy Click Twice to Add To Cart on iOS devicesClosed   Aurum   Updated February 7, 2017 at 12:14pm   8 Most recent comment from [deleted]:Thats great!Yes, I saw that one of our team members has added this to todo list and will implement in the future updates.