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Public Tickets

M TranslationClosed   Aurum   Updated December 2, 2016 at 12:39pm   2 Most recent comment from Laborator:Hi Martin,To translate or rename theme strings, you can do this via Loco Translate plugin. If you don't have it, please install and activate the plugin in your WordPress site. Then go to Loco Tra ... fastblog about account fund pluginClosed   Aurum   Updated December 1, 2016 at 12:23pm   2 Most recent comment from Laborator:Hi fastblog,Our theme supports only the plugins advertised on our item page and other plugins are not officially supported, some work with the theme and some do not so we cannot help you on this issu ... maiorov Blog categories are working incorrectClosed   Aurum   Updated December 1, 2016 at 12:11pm   6 Most recent comment from Laborator:You're welcome maiorov!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A hug ... Allen WPBakery Visual ComposerClosed   Aurum   Updated December 1, 2016 at 12:03pm   4 Most recent comment from Laborator:Hi Allen, Yes please. When the update it's ready you will receive an email if you have enabled "Get notified by email if this item is updated" from your Downloads tab.  Panuwat Missing Layer Slider Demo in AurumClosed   Aurum   Updated November 30, 2016 at 12:02pm   2 Most recent comment from [deleted]:Hi Panuwat, 1— We are sorry for that, we just saw that some text and some images are showing wrong. We will fix this problem on the next theme update. P.S: We will include Revolution Slider on ... jules928 Text & Image IssueClosed   Aurum   Updated November 29, 2016 at 2:31pm   13 Most recent comment from jules928:Thank you, Ylli! Nofugazi Layer Slider loop doesn't workClosed   Aurum   Updated November 29, 2016 at 12:40pm   3 Most recent comment from [deleted]:Hi Nofugazi, Can you please contact Layer Slider support for this issue, we offer this plugin for free on our theme but we are not specialized to give support for the plugin.Thanks for your understa ... Rui Fernandes Slider ErrorClosed   Aurum   Updated November 28, 2016 at 12:17pm   7 Most recent comment from [deleted]:Hi Nofugazi,Glad to hear that.If you have any question anytime, please open a new ticket and we will reply to you there, tzarebski VC licenceClosed   Aurum   Updated November 28, 2016 at 10:59am   4 Most recent comment from [deleted]:Hi tzarebski,After you update the theme to the latest version, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them. If you use La ... JOnathan load problems mobileClosed   Aurum   Updated November 25, 2016 at 12:39pm   2 Most recent comment from Laborator:Hi Jonathan,I just checked your site in my phone (iPhone 6S with the latest iOS), and these three dots are not showing on my side.Can you please post a screenshot from the problem? Alexander Wassbjer ProductClosed   Aurum   Updated November 25, 2016 at 12:10pm   4 Most recent comment from [deleted]:Hi Alexander,Awesome! I am glad to hear that.Enjoy the weekend. Anni GSC reports blog data errorsClosed   Aurum   Updated November 24, 2016 at 2:36pm   3 Most recent comment from Anni:OK, Many thanks for looking into it! meiping How to build a query for bestseller Closed   Aurum   Updated November 24, 2016 at 2:10pm   2 Most recent comment from [deleted]:Hi meiping, We are sorry but this feature is not available for the moment.Maybe you can achieve that with the help of any plugin. L Translate / paypa, visa, mastercard logoClosed   Aurum   Updated November 24, 2016 at 1:46pm   2 Most recent comment from [deleted]:Hi L,I've updated the aurum.pot and now Product Name appears in list: (view large version)You can translate it now.We haven't removed those icons, they still appearing, but in your site slightly diffe ... Javier How can I put the paypal logo in line with the phrase?Closed   Aurum   Updated November 24, 2016 at 12:21pm   2 Most recent comment from Laborator:Hi Javier,Paste the following CSS in your Custom CSS area to fix this issue: .woocommerce .payment_methods .payment_method_paypal img { display: inline; margin: 0px 10px; } a.about_paypal { ...