Public Tickets
tzarebski
VC licenceClosed
Aurum
Updated November 28, 2016 at 10:59am
4
Most recent comment from [deleted]:Hi tzarebski,After you update the theme to the latest version, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.
If you use La ...
JOnathan
load problems mobileClosed
Aurum
Updated November 25, 2016 at 12:39pm
2
Most recent comment from Laborator:Hi Jonathan,I just checked your site in my phone (iPhone 6S with the latest iOS), and these three dots are not showing on my side.Can you please post a screenshot from the problem?
Alexander Wassbjer
ProductClosed
Aurum
Updated November 25, 2016 at 12:10pm
4
Most recent comment from [deleted]:Hi Alexander,Awesome! I am glad to hear that.Enjoy the weekend.
Anni
GSC reports blog data errorsClosed
Aurum
Updated November 24, 2016 at 2:36pm
3
Most recent comment from Anni:OK, Many thanks for looking into it!
meiping
How to build a query for bestseller Closed
Aurum
Updated November 24, 2016 at 2:10pm
2
Most recent comment from [deleted]:Hi meiping,
We are sorry but this feature is not available for the moment.Maybe you can achieve that with the help of any plugin.
L
Translate / paypa, visa, mastercard logoClosed
Aurum
Updated November 24, 2016 at 1:46pm
2
Most recent comment from [deleted]:Hi L,I've updated the aurum.pot and now Product Name appears in list: (view large version)You can translate it now.We haven't removed those icons, they still appearing, but in your site slightly diffe ...
Javier
How can I put the paypal logo in line with the phrase?Closed
Aurum
Updated November 24, 2016 at 12:21pm
2
Most recent comment from Laborator:Hi Javier,Paste the following CSS in your Custom CSS area to fix this issue:
.woocommerce .payment_methods .payment_method_paypal img {
display: inline;
margin: 0px 10px;
}
a.about_paypal {
...
Javier
price below the discounted priceClosed
Aurum
Updated November 24, 2016 at 12:21pm
2
Most recent comment from [deleted]:Hi Javier,
We don't offer customizations services for the themes but i will help you this time only.
Please add the code below to Custom CSS:
.woocommerce .shop-item .item-info .price>del, .wooc ...
jules928
Mobile View IssueClosed
Aurum
Updated November 23, 2016 at 1:05pm
9
Most recent comment from jules928:Thanks, Art for clarifying!
vitobharata
Reorder Price Location in Single Product PageClosed
Aurum
Updated November 22, 2016 at 4:13pm
2
Most recent comment from [deleted]:Hi Vito,After slightly modifying your code to this one:
remove_filter( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 25 );
add_filter( 'woocommerce_single_product_summa ...
Mechanised
Navigation not working on IEClosed
Aurum
Updated November 22, 2016 at 1:26pm
2
Most recent comment from [deleted]:Hi Mechanised,
Can you please tell us exactly what IE version are you using? Maybe you are using Edge browser?
Can you please record this behavior and then send us the URL of the video?
For the mo ...
Liamali
Slider in product pageClosed
Aurum
Updated November 22, 2016 at 12:32pm
2
Most recent comment from Laborator:Hi Liamali,Unfortunately not, that's not possible through the theme options or through the slider.
mark
Dummy dataClosed
Aurum
Updated November 22, 2016 at 12:02pm
2
Most recent comment from [deleted]:Hi Mark,Can you please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time 180
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
m ...
yegortitov
Update ThemeClosed
Aurum
Updated November 22, 2016 at 11:37am
2
Most recent comment from Laborator:Hi yegortitov,
The theme is not yet WooCommerce 2.6.8 compatible so it would be better if you wait until we release the new theme update which will be compatible with the latest WordPress, WooCommer ...
BTu29
LanguageClosed
Aurum
Updated November 22, 2016 at 11:26am
2
Most recent comment from [deleted]:Hi there,I'm sorry but we don't offer other languages beside the English for the moment.To translate or rename theme strings, you can do this via Loco Translate plugin. If you don't have it, please i ...