Public Tickets
ansichtsART
Activate CodeClosed
Aurum
Updated March 14, 2017 at 3:36pm
2
Most recent comment from [deleted]:Hi Frank,
Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update ...
Sergioedelman
Size font menuClosed
Aurum
Updated March 10, 2017 at 9:34pm
6
Most recent comment from Sergioedelman:Done!Thanks for your help!
iisaak
Product imagesClosed
Aurum
Updated March 10, 2017 at 12:49pm
6
Most recent comment from [deleted]:Hi Iisaak,Glad to her thatP.S: If you like our theme, it would help us a lot if you could give us with five star rating on themeforest from your Downloads tab, (if you don't know how, just open this l ...
Garry
Breadcrumbs and titlesClosed
Aurum
Updated March 9, 2017 at 1:46pm
10
Most recent comment from [deleted]:Hi Garry,Glad to hear that.Will set this ticket as solved from here.
clayasbury
Display Books by AuthorClosed
Aurum
Updated March 7, 2017 at 6:04pm
3
Most recent comment from clayasbury:Thanks Art - cheers!
lisbethborda
Install problemClosed
Aurum
Updated March 7, 2017 at 1:11pm
16
Most recent comment from [deleted]:Thank you a lot, anytime you need help, here you can find us.Hugs for you too
jbk365
Main MenuClosed
Aurum
Updated March 6, 2017 at 1:51pm
5
Most recent comment from [deleted]:Glad to hear that
I'm sorry but we don't provide customization services.
If you’re looking for professional help in this matter, there’s always someone available for such tasks on the Envato St ...
hansp
Logo alignmentClosed
Aurum
Updated March 6, 2017 at 12:09pm
2
Most recent comment from Laborator:Hi there,I added some lines of CSS in your Custom CSS, you can see it live now as the spacing is okay
hpetsteg
FYI - your demos are downClosed
Aurum
Updated March 3, 2017 at 6:38pm
4
Most recent comment from [deleted]:Hi hpetsteg,I'm very glad to hear that. If you see any loading problem on your country again please let us knowHave a great weekend!
FreedomNetworking
Unable to get Up-sell and Cross-sell to workClosed
Aurum
Updated March 3, 2017 at 1:41pm
2
Most recent comment from Laborator:Hi FreedomNetworking,You are using an old version of our theme (2.9.5) and the latest version for the moment is (2.9.6), please update theme first and then the premium plugins. The easiest way to upda ...
Gonzalo
Show mini cart items count with AJAX.Closed
Aurum
Updated March 3, 2017 at 1:18pm
5
Most recent comment from Laborator:Hi Gonzalo,
Glad to hear that the issue is now solved :)
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you ...
BeSpotted
(No title) - my title is messingClosed
Aurum
Updated March 1, 2017 at 12:06pm
7
Most recent comment from Laborator:Hi there,You are using an old version of our theme (2.9.5) and the latest version for the moment is (2.9.6), please update theme first and then the premium plugins. The easiest way to update our theme ...
insitu
invoice in EUROClosed
Aurum
Updated February 27, 2017 at 11:36am
2
Most recent comment from Laborator:Hi Insitu,The payment and finance is not managed by us, it's managed by Envato and I doubt they can send you the invoice in euros instead of dollars, anyway try contacting them and they can give you ...
Coleen Astalos
Backorder TextClosed
Aurum
Updated February 24, 2017 at 12:10pm
2
Most recent comment from [deleted]:Hi Coleen,To change that word I suggest you to install Say What plugin, then add new text change and write as original string:Available on backorderContext: woocommerceThen add your own string:Speci ...
dschneider21
Product Rating on Archive PageClosed
Aurum
Updated February 23, 2017 at 12:41pm
4
Most recent comment from [deleted]:Hi Dominic,We have made an article that will best reply your question How to speed up my site? (we wrote that article for our Kalium theme but the same answer stands for Aurum too)Thanks for your n ...