Okay

Public Tickets

hassandad Image magnifier not workingClosed   Aurum   Updated January 9, 2017 at 2:01pm   2 Most recent comment from Laborator:Hi hassandad,I just checked your site and the magnifier seems to be working great, the link you pasted here doesn't work but I tried another product. There is no need to install a plugin for the mag ... Misael Avelar Menu focusClosed   Aurum   Updated January 6, 2017 at 1:38pm   2 Most recent comment from [deleted]:Hi Misael,Can you please add the code below to Custom CSS .nav > li > a:hover, .nav > li > a:focus { background-color: transparent !important;} Portinari Sidebar on a pageClosed   Aurum   Updated January 5, 2017 at 12:18pm   5 Most recent comment from [deleted]:Hi Portinari,I'm very glad that you managed to fix this problem and also providing the help for the users who might want to do the same thing.Will set this ticket as solved from here. Erik Demo contentClosed   Aurum   Updated January 4, 2017 at 1:05pm   2 Most recent comment from Laborator:Hi Erik,The Homepage one is just a page included in the main demo of the theme, so you will need to import the main demo and this page will be imported too. Christophe When can we expect the new version?Closed   Aurum   Updated January 2, 2017 at 7:02pm   4 Most recent comment from Laborator:Hi Christophe,We also wish you a great 2017.Aurum has not been tested yet on the latest WooCommerce but on WordPress 4.7 it works fine, we will update the theme soon as we're finished with the big up ... Albert Single page sidebarClosed   Aurum   Updated January 2, 2017 at 6:13pm   4 Most recent comment from [deleted]:Hi Albert,Are you sure that you haven't edited any of the core theme files, because we haven't seen this problem to any user before. Your old WP credentials are not working for me. Can you please se ... Albert CSSClosed   Aurum   Updated December 23, 2016 at 8:46pm   8 Most recent comment from [deleted]:Hi Albert,Glad to hear thatIf you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A ... surfmilton Bug in Mini Cart PriceClosed   Aurum   Updated December 22, 2016 at 3:47pm   2 Most recent comment from [deleted]:Hi surfmilton,Thanks for reporting this.We are aware of this problem  and we will fix this problem on the next update that will happen on the second week of JanuaryHave a great week and Happy Holida ... elephatdesign alignmentClosed   Aurum   Updated December 20, 2016 at 5:14pm   2 Most recent comment from [deleted]:Hi elephatdesign,You are using an old version of our theme 2.9 , the latest version for the moment is 2.9.5, please update your theme first and then the premium plugins too. The easiest way to upd ... Anuliini logo collapsesClosed   Aurum   Updated December 20, 2016 at 5:13pm   5 Most recent comment from [deleted]:Hi Anuliini, Glad to hear that and Happy Holidays!Will set this ticket as solved from here. clearwebsolution Shop Footer WidgetClosed   Aurum   Updated December 17, 2016 at 6:25pm   4 Most recent comment from [deleted]:Hi there, Ok then can you please add the code below to Custom CSS .wpb_widgetised_column .col-md-3.col-sm-6 { width: 50%; } Will set this ticket as solved from here. Happy holidays! Javier Apply full width pay boxesClosed   Aurum   Updated December 17, 2016 at 5:58pm   2 Most recent comment from [deleted]:Hi Javier, I'm really sorry but we don't offer customization services as we have wrote this on our support homepage. I will try to help you this time only. Can you please add the code below to Cust ... dysch Catalog Function - Product Page OverviewClosed   Aurum   Updated December 17, 2016 at 3:57pm   2 Most recent comment from [deleted]:Hi David,I think that this plugin can help you Duplicate Post on this.Have a great weekend. dysch how can i set up an author page with products linked to this pageClosed   Aurum   Updated December 17, 2016 at 3:50pm   2 Most recent comment from [deleted]:Hi dysch, I'm really sorry but we don't give support for theme customizations as we have mentioned this on the support homepage. If you're looking for professional help in this matter, there's alwa ... dysch Share Buttons on single product pageClosed   Aurum   Updated December 17, 2016 at 3:27pm   2 Most recent comment from [deleted]:Hi there,You just need to go to Theme Options > Shop Settings and you will find Product Sharing section. (view on new page)Have a nice weekend!Will set this ticket as solved from here.