Public Tickets
Vaibhav Kumar
Help regarding featuresClosed
Aurum
Updated January 13, 2017 at 3:20pm
14
Most recent comment from [deleted]:Hi Vaibhav,
Yes you are right, the shadow on our demo is showing because we have used images that have shadows.
Support doesn't support customization services but i will give you the CSS code to ...
Portinari
Underlined menu and cart icon colorClosed
Aurum
Updated January 11, 2017 at 11:38am
6
Most recent comment from Laborator:Hi Portinari,
Each user has it's own specific problems and so is yours, I said that we will need to see it live in order to see where the problem is coming from. Before purchasing we cannot predic ...
Rico
Edit Cart and Checkout pageClosed
Aurum
Updated January 10, 2017 at 6:21pm
4
Most recent comment from [deleted]:Hi Rico,It's normal that this should workWill set this ticket as solved from here.
KMAN888
Register Page DNEClosed
Aurum
Updated January 10, 2017 at 4:13pm
4
Most recent comment from [deleted]:For more info about what those functions do please read Wordpress and WooCommerce documentation please.Our support is related to our theme only.
Amnon
Duplicate products weird errorClosed
Aurum
Updated January 10, 2017 at 3:07pm
9
Most recent comment from [deleted]:Hi Amnon,
Thanks for your nice words
Have a great week. I set this ticket as solved from here.
mark
How to remove birthday fieldClosed
Aurum
Updated January 9, 2017 at 8:06pm
2
Most recent comment from Laborator:Hi mark.You are wrong, the birthday field is not added by the theme but has been added from WooCommerce or any other 3rd party plugin you may be using. The theme is responsible for any styling issues ...
Misael Avelar
Clothing SizeClosed
Aurum
Updated January 9, 2017 at 7:52pm
2
Most recent comment from [deleted]:Hi Misael,You need create "Variable Product" in order to make size input required, you can read more in this article:http://www.modernmarketingpartners.com/add-sizes-woocommerce/
Emre Dikdemir
SSL issueClosed
Aurum
Updated January 9, 2017 at 6:40pm
15
Most recent comment from [deleted]:Hi Emre,I just choose a .png (transparent) logo just that i saw on your image library to test your issue and i can see that i can place the logo without any problem as you can see on this video h ...
hassandad
Image magnifier not workingClosed
Aurum
Updated January 9, 2017 at 2:01pm
2
Most recent comment from Laborator:Hi hassandad,I just checked your site and the magnifier seems to be working great, the link you pasted here doesn't work but I tried another product. There is no need to install a plugin for the mag ...
Misael Avelar
Menu focusClosed
Aurum
Updated January 6, 2017 at 1:38pm
2
Most recent comment from [deleted]:Hi Misael,Can you please add the code below to Custom CSS
.nav > li > a:hover, .nav > li > a:focus { background-color: transparent !important;}
Portinari
Sidebar on a pageClosed
Aurum
Updated January 5, 2017 at 12:18pm
5
Most recent comment from [deleted]:Hi Portinari,I'm very glad that you managed to fix this problem and also providing the help for the users who might want to do the same thing.Will set this ticket as solved from here.
Erik
Demo contentClosed
Aurum
Updated January 4, 2017 at 1:05pm
2
Most recent comment from Laborator:Hi Erik,The Homepage one is just a page included in the main demo of the theme, so you will need to import the main demo and this page will be imported too.
Christophe
When can we expect the new version?Closed
Aurum
Updated January 2, 2017 at 7:02pm
4
Most recent comment from Laborator:Hi Christophe,We also wish you a great 2017.Aurum has not been tested yet on the latest WooCommerce but on WordPress 4.7 it works fine, we will update the theme soon as we're finished with the big up ...
Albert
Single page sidebarClosed
Aurum
Updated January 2, 2017 at 6:13pm
4
Most recent comment from [deleted]:Hi Albert,Are you sure that you haven't edited any of the core theme files, because we haven't seen this problem to any user before.
Your old WP credentials are not working for me. Can you please se ...
Albert
CSSClosed
Aurum
Updated December 23, 2016 at 8:46pm
8
Most recent comment from [deleted]:Hi Albert,Glad to hear thatIf you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A ...