Public Tickets
surfmilton
Bug in Mini Cart PriceClosed
Aurum
Updated December 22, 2016 at 3:47pm
2
Most recent comment from [deleted]:Hi surfmilton,Thanks for reporting this.We are aware of this problem and we will fix this problem on the next update that will happen on the second week of JanuaryHave a great week and Happy Holida ...
elephatdesign
alignmentClosed
Aurum
Updated December 20, 2016 at 5:14pm
2
Most recent comment from [deleted]:Hi elephatdesign,You are using an old version of our theme 2.9 , the latest version for the moment is 2.9.5, please update your theme first and then the premium plugins too.
The easiest way to upd ...
Anuliini
logo collapsesClosed
Aurum
Updated December 20, 2016 at 5:13pm
5
Most recent comment from [deleted]:Hi Anuliini,
Glad to hear that and Happy Holidays!Will set this ticket as solved from here.
clearwebsolution
Shop Footer WidgetClosed
Aurum
Updated December 17, 2016 at 6:25pm
4
Most recent comment from [deleted]:Hi there,
Ok then can you please add the code below to Custom CSS
.wpb_widgetised_column .col-md-3.col-sm-6 {
width: 50%;
}
Will set this ticket as solved from here.
Happy holidays!
Javier
Apply full width pay boxesClosed
Aurum
Updated December 17, 2016 at 5:58pm
2
Most recent comment from [deleted]:Hi Javier,
I'm really sorry but we don't offer customization services as we have wrote this on our support homepage. I will try to help you this time only.
Can you please add the code below to Cust ...
dysch
Catalog Function - Product Page OverviewClosed
Aurum
Updated December 17, 2016 at 3:57pm
2
Most recent comment from [deleted]:Hi David,I think that this plugin can help you Duplicate Post on this.Have a great weekend.
dysch
how can i set up an author page with products linked to this pageClosed
Aurum
Updated December 17, 2016 at 3:50pm
2
Most recent comment from [deleted]:Hi dysch,
I'm really sorry but we don't give support for theme customizations as we have mentioned this on the support homepage.
If you're looking for professional help in this matter, there's alwa ...
dysch
Share Buttons on single product pageClosed
Aurum
Updated December 17, 2016 at 3:27pm
2
Most recent comment from [deleted]:Hi there,You just need to go to Theme Options > Shop Settings and you will find Product Sharing section. (view on new page)Have a nice weekend!Will set this ticket as solved from here.
Zach
Disabling two Google FontsClosed
Aurum
Updated December 17, 2016 at 2:48am
4
Most recent comment from [deleted]:Hi Zach,This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.Our theme developer Arlind can help you with this, but he is ...
Kiya
SHOPIFYClosed
Aurum
Updated December 13, 2016 at 1:19pm
2
Most recent comment from [deleted]:Hi Kiya,Aurum is a WooCommerce theme. It doesn't work on Shopify platform.
meiping
styling for additonal field for registrationClosed
Aurum
Updated December 8, 2016 at 2:27pm
2
Most recent comment from [deleted]:Hi meiping,I'm sorry but we don't give support for custom modifications.You can search any freelancer or on Envato Studio for professional help on this matter.
Azhar
Mega Menu Not working properlyClosed
Aurum
Updated December 6, 2016 at 12:45pm
6
Most recent comment from Laborator:Yes, and for that we need your login credentials to hide your double menu toggle, there is not a simple step but many steps that need to be followed. The credentials will be private and no-one can acc ...
Mai
Featured productsClosed
Aurum
Updated December 5, 2016 at 3:30pm
5
Most recent comment from Laborator:Hi Mai,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials cli ...
dschneider21
Checkout & Cart ErrorsClosed
Aurum
Updated December 5, 2016 at 3:20pm
8
Most recent comment from [deleted]:Hi,Great that the previous fix worked for you.
Can you please tell me how can I reproduce this issue so that will help me to know where is the problem.
deebls
My site is not in frenchClosed
Aurum
Updated December 5, 2016 at 10:49am
4
Most recent comment from [deleted]:Hi Ditto,Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread. Wil ...