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Public Tickets

KMAN888 Notification Back-ColorClosed   Aurum   Updated January 26, 2017 at 11:57am   4 Most recent comment from [deleted]:Glad te hear that simodelle Date widgetClosed   Aurum   Updated January 24, 2017 at 11:33am   12 Most recent comment from [deleted]:Hi simodelle, I'm glad to hear that P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just ope ... Dan Duplicates in blog due to plugin conflicClosed   Aurum   Updated January 16, 2017 at 6:03pm   2 Most recent comment from [deleted]:Hi Dan,Please renew your support subscription and and we’ll be happy to assist.Thanks for your understanding! Javier My home page I can not editClosed   Aurum   Updated January 16, 2017 at 1:24pm   2 Most recent comment from Laborator:Hi Javier,The problem is coming from your plugins, please watch out what plugins  you use because as I could see you are using a lot of them which is not a good idea,  it will break down the theme, ... Vaibhav Kumar Shadow on productsClosed   Aurum   Updated January 16, 2017 at 11:50am   3 Most recent comment from [deleted]:Hi Vaibhav,I think that this ticket was related to your last ticket.As I said earlier on our demos shadows are inside the image. You can add shadows with CSS very easily with the code that i send to ... simodelle Product carouselClosed   Aurum   Updated January 16, 2017 at 11:21am   6 Most recent comment from [deleted]:Hi simodelle,Glad to hear that lisbethborda WPBakery Visual Composer 5.0.1Closed   Aurum   Updated January 13, 2017 at 7:18pm   4 Most recent comment from Laborator:Hi Lis,We don't have any ETA for the theme update, but it will be during this month. Vaibhav Kumar Help regarding featuresClosed   Aurum   Updated January 13, 2017 at 3:20pm   14 Most recent comment from [deleted]:Hi Vaibhav, Yes you are right, the shadow on our demo is showing because we have used images that have shadows. Support doesn't support  customization services but i will give you the CSS code to ... Portinari Underlined menu and cart icon colorClosed   Aurum   Updated January 11, 2017 at 11:38am   6 Most recent comment from Laborator:Hi Portinari, Each user has it's own specific problems and so is yours, I said  that we will need to see it live in order to see where the problem is coming from. Before purchasing we cannot predic ... Rico Edit Cart and Checkout pageClosed   Aurum   Updated January 10, 2017 at 6:21pm   4 Most recent comment from [deleted]:Hi Rico,It's normal that this should workWill set this ticket as solved from here. KMAN888 Register Page DNEClosed   Aurum   Updated January 10, 2017 at 4:13pm   4 Most recent comment from [deleted]:For more info about what those functions do please read Wordpress and WooCommerce documentation please.Our support is related to our theme only. Amnon Duplicate products weird errorClosed   Aurum   Updated January 10, 2017 at 3:07pm   9 Most recent comment from [deleted]:Hi Amnon, Thanks for your nice words Have a great week. I set this ticket as solved from here. mark How to remove birthday fieldClosed   Aurum   Updated January 9, 2017 at 8:06pm   2 Most recent comment from Laborator:Hi mark.You are wrong, the birthday field is not added by the theme but has been added from WooCommerce or any other 3rd party plugin you may be using. The theme is responsible for any styling issues ... Misael Avelar Clothing SizeClosed   Aurum   Updated January 9, 2017 at 7:52pm   2 Most recent comment from [deleted]:Hi Misael,You need create "Variable Product" in order to make size input required, you can read more in this article:http://www.modernmarketingpartners.com/add-sizes-woocommerce/ Emre Dikdemir SSL issueClosed   Aurum   Updated January 9, 2017 at 6:40pm   15 Most recent comment from [deleted]:Hi Emre,I just choose a .png (transparent) logo just that i saw on your image library to test your issue and i can see that i can place the logo without any problem as you can see on this video h ...