Public Tickets
malex92
QuestionsClosed
Aurum
Updated May 17, 2017 at 6:47am
4
Most recent comment from [deleted]:Hi malex92,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in advance ...
RegineNinaRompa
text on image banner doesn't fit on mobileClosed
Aurum
Updated May 16, 2017 at 6:06pm
3
Most recent comment from Laborator:Hi Regine,Glad to hear that you managed to fix it on your own, and many thanks for sharing the fix with us so other customers might find it helpful.I am setting this ticket as closed!
imagomundiediciones
Custom design in product pagoClosed
Aurum
Updated May 16, 2017 at 8:11am
2
Most recent comment from [deleted]:Hi there,This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage.If you're looking for professional help in this matter, there's alw ...
ebriggs
Multi VendorClosed
Aurum
Updated May 16, 2017 at 7:41am
4
Most recent comment from [deleted]:Hi ebriggs,Our theme doesn't use this file.
imagomundiediciones
Tabs orderClosed
Aurum
Updated May 16, 2017 at 5:47am
3
Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here.
teganonline
The Menu selection ?Closed
Aurum
Updated May 12, 2017 at 7:58am
10
Most recent comment from Laborator:You're welcome
teganonline
Main menuClosed
Aurum
Updated May 12, 2017 at 6:52am
7
Most recent comment from [deleted]:You are welcome, have a great day there.
Haryanto
Cannot add image at Logos CarouselClosed
Aurum
Updated May 9, 2017 at 9:42am
10
Most recent comment from Haryanto:thankyou, i have update my theme and now i can add until 7 image, thankyou agian
Haryanto
Change blog layout to mansoryClosed
Aurum
Updated May 9, 2017 at 8:22am
5
Most recent comment from Haryanto:ohh okok, done, thankyou yaaa
lehaidang2601
Return page after checkoutClosed
Aurum
Updated May 9, 2017 at 7:57am
2
Most recent comment from [deleted]:Hi there,I saw this article regarding this issue:https://www.tipsandtricks-hq.com/ecommerce/automatically-return-customers-from-paypal-to-your-thank-you-page-3082But I guess WooCommerce will do all th ...
Kwells1979
Issue with checkout page layoutClosed
Aurum
Updated May 8, 2017 at 10:09am
2
Most recent comment from [deleted]:Hi,Can you please add this CSS:
@media screen and (max-width: 768px) { .coupon-env .coupon { left: auto; right: 0 }}This should solve your issue.
hillmie87
Related Item not ShowingClosed
Aurum
Updated May 8, 2017 at 7:12am
6
Most recent comment from [deleted]:Hi hillmie87,When i checked this product of our demo (example) i didn't found any difference of quality of the images on Chrome and Firefox, so I think that this is happening on your end only.We don' ...
epsurf
Related ProductsClosed
Aurum
Updated May 5, 2017 at 2:05pm
5
Most recent comment from Laborator:Hi epsurf,
Glad to hear that :)
We found the fix for the Related Products, and we will include this fix on the next theme update.
Please download this file new laborator_woocomerce.php file and ...
nextbyte-it
Related products not showingClosed
Aurum
Updated May 5, 2017 at 8:00am
4
Most recent comment from [deleted]:Hi Alberto,Sorry but i can't login to your website, this error is happening.Anyway I think that we found a solution for this problem.
Please download this file new laborator_woocomerce.php file and ...
fastblog
about checkout page bugClosed
Aurum
Updated May 5, 2017 at 7:52am
2
Most recent comment from [deleted]:Hi fastblog,Are you using our latest Aurum update please? The latest version of the theme for the moment is 2.9.8 and it supports WooCommerce 3.0.5 (see changelog).If you are using the latest version ...