Public Tickets
daliborsky
(bug) Show product category unable to de-selectClosed
Aurum
Updated May 10, 2019 at 8:52am
2
Most recent comment from [deleted]:Hi,I saw this issue is also happening in our side so here is the quickfix for your until we release new version of Aurum that contains the fix:Download this file and replace it in this directory (of ...
khouya
Cart/Checkout : gray linesClosed
Aurum
Updated May 10, 2019 at 6:33am
2
Most recent comment from [deleted]:Hi khouya,
This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughPlease ad ...
Hugo
page misalignmentClosed
Aurum
Updated May 9, 2019 at 1:28pm
4
Most recent comment from Laborator:Hi Hugo,Happy to hear that, have a great day
khouya
Display issues with last updateClosed
Aurum
Updated May 9, 2019 at 1:24pm
4
Most recent comment from [deleted]:Happy to hear that, and thanks for your reportWill mark this ticket as solved from here.
dimmisel
Problem with SliderClosed
Aurum
Updated May 7, 2019 at 12:54pm
2
Most recent comment from [deleted]:Hi dimmisel,Download this file and replace it in this directory (of the theme): /themes/aurum/inc/lib/visual-composer/laborator-shortcodes/This will fix the issue.
dimmisel
Slider in tabsClosed
Aurum
Updated May 7, 2019 at 8:20am
2
Most recent comment from Laborator:Hi there,Can you please let me know where your sliders are placed as I see the tabs but there are not sliders showing, also please share your site credentials here, because we need to login to your ...
vinnie_liu
Top menu bar overlap menu bar on mobileClosed
Aurum
Updated May 3, 2019 at 7:31am
2
Most recent comment from Laborator:Hi there,
Add this CSS to Custom CSS > Responsive > Extra Small (XS):
header.mobile-menu div.mobile-menu>ul li ul, header.mobile-menu ul.mobile-menu li ul {
overflow: visible;
position: rela ...
DATDJ2019
Product image too small for mobile (homepage only)Closed
Aurum
Updated May 2, 2019 at 9:00am
2
Most recent comment from [deleted]:Hi Stijn,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and ...
bakir_radhi
BookstoreClosed
Aurum
Updated April 29, 2019 at 8:00am
11
Most recent comment from Laborator:Hi there,This is the code to add the payment methods under Footer Right:
...
hpetsteg
Double Product ImagesClosed
Aurum
Updated April 29, 2019 at 7:07am
4
Most recent comment from [deleted]:Hi hpetsteg,We're working to update Kalium theme first, then we will update Aurum theme. I hope that we will update Aurum by the end of this week or a week after.Thanks!
Beedopespzoo
Select option overlaps with product titleClosed
Aurum
Updated April 29, 2019 at 6:57am
2
Most recent comment from [deleted]:Hi Beedopespzoo,
Please add the code below to your Custom CSS area:
.woocommerce .products .product .item-info a[data-product_id] {
position: relative;
display: inline-block;
border-radi ...
aam199
Product Catalog Pages broken after woocommerce updateClosed
Aurum
Updated April 19, 2019 at 7:46am
3
Most recent comment from Laborator:Hi there,Just checked your site and the credit card logos seem to be inline and they're showing properly: (view large version)
grumbeersack
WooCommerce 3.6Closed
Aurum
Updated April 18, 2019 at 6:49am
2
Most recent comment from [deleted]:Hi grumbeersack,
Please read this article Outdated copies of some WooCommerce template files. You can downgrade to WooCoomerce 3.5.8 using the WP Rollback plugin until we release theme update that ...
Jonathan
Changing color of the top barClosed
Aurum
Updated April 12, 2019 at 7:32am
2
Most recent comment from [deleted]:Hi Jonathan,Can you please add the code below to your Custom CSS area:
header.site-header .top-menu {
background: #7607e6;
}
.top-menu--dark .top-menu--widget {
color: #fff;
}
.top-menu--dark ...
dmmediaks
Search FormClosed
Aurum
Updated April 2, 2019 at 7:04am
2
Most recent comment from [deleted]:Hi dmmediaks,To do that you maybe need to customize theme files.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or ...