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Public Tickets

dimmisel Problem with SliderClosed   Aurum   Updated May 7, 2019 at 12:54pm   2 Most recent comment from [deleted]:Hi dimmisel,Download this file and replace it in this directory (of the theme): /themes/aurum/inc/lib/visual-composer/laborator-shortcodes/This will fix the issue. dimmisel Slider in tabsClosed   Aurum   Updated May 7, 2019 at 8:20am   2 Most recent comment from Laborator:Hi there,Can you please let me know where your sliders are placed as I see the tabs but there are not sliders showing, also please share your site credentials here, because we need to login to your ... vinnie_liu Top menu bar overlap menu bar on mobileClosed   Aurum   Updated May 3, 2019 at 7:31am   2 Most recent comment from Laborator:Hi there, Add this CSS to Custom CSS > Responsive > Extra Small (XS): header.mobile-menu div.mobile-menu>ul li ul, header.mobile-menu ul.mobile-menu li ul { overflow: visible; position: rela ... DATDJ2019 Product image too small for mobile (homepage only)Closed   Aurum   Updated May 2, 2019 at 9:00am   2 Most recent comment from [deleted]:Hi Stijn,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and ... bakir_radhi BookstoreClosed   Aurum   Updated April 29, 2019 at 8:00am   11 Most recent comment from Laborator:Hi there,This is the code to add the payment methods under Footer Right: ... hpetsteg Double Product ImagesClosed   Aurum   Updated April 29, 2019 at 7:07am   4 Most recent comment from [deleted]:Hi hpetsteg,We're working to update Kalium theme first, then we will update Aurum theme. I hope that we will update Aurum by the end of this week or a week after.Thanks! Beedopespzoo Select option overlaps with product titleClosed   Aurum   Updated April 29, 2019 at 6:57am   2 Most recent comment from [deleted]:Hi Beedopespzoo, Please add the code below to your Custom CSS area: .woocommerce .products .product .item-info a[data-product_id] { position: relative; display: inline-block; border-radi ... aam199 Product Catalog Pages broken after woocommerce updateClosed   Aurum   Updated April 19, 2019 at 7:46am   3 Most recent comment from Laborator:Hi there,Just checked your site and the credit card logos seem to be inline and they're showing properly: (view large version) grumbeersack WooCommerce 3.6Closed   Aurum   Updated April 18, 2019 at 6:49am   2 Most recent comment from [deleted]:Hi grumbeersack, Please read this article Outdated copies of some WooCommerce template files. You can downgrade to WooCoomerce 3.5.8 using the WP Rollback plugin until we release theme update that ... Jonathan Changing color of the top barClosed   Aurum   Updated April 12, 2019 at 7:32am   2 Most recent comment from [deleted]:Hi Jonathan,Can you please add the code below to your Custom CSS area: header.site-header .top-menu { background: #7607e6; } .top-menu--dark .top-menu--widget { color: #fff; } .top-menu--dark ... dmmediaks Search FormClosed   Aurum   Updated April 2, 2019 at 7:04am   2 Most recent comment from [deleted]:Hi dmmediaks,To do that you maybe need to customize theme files.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or ... dmmediaks Add to cart buttonClosed   Aurum   Updated April 1, 2019 at 2:57pm   4 Most recent comment from [deleted]:Hi dmmediaks,Please add the code below to your Custom CSS area: .woocommerce .products .product .item-info a[data-product_id].is-textual { position: relative; top: 8px; right: 0;}Thanks! robnagel Product featured Image on Frontpage or Shop-PageClosed   Aurum   Updated April 1, 2019 at 1:27pm   2 Most recent comment from [deleted]:Hi robangel,I think there is some issue with image compression which is built-in in WordPress core, so try increasing it to 90% for example and regenerate thumbnails and you must see the changes. add_ ... seemore_studio Bookstore-automatic update cart woocommerceClosed   Aurum   Updated March 27, 2019 at 9:03am   2 Most recent comment from [deleted]:Hi seemore_studio,This is how WooCommerce works, so product price + shipping or other things that you added and there is the final price  (view on a new page)For more informations you can address th ... seemore_studio Bookstore-Woocomerce card pageClosed   Aurum   Updated March 27, 2019 at 8:42am   6 Most recent comment from Laborator:You're welcome, have a great day