Public Tickets
vinnie_liu
Coupon inputfield missingClosed
Aurum
Updated June 12, 2019 at 6:52am
5
Most recent comment from [deleted]:Hi vinnie_liu,You are using an old version of our theme 3.4.4, the latest version for the moment is 3.4.6.2 , please update your theme first and then the premium plugins too.
The easiest way to up ...
tadejbogataj
Theme not workingClosed
Aurum
Updated June 10, 2019 at 10:02am
2
Most recent comment from [deleted]:Hi tadejbogataj,I think that you are using an old version of the theme that doesn't support WooCommerce 3.6.4. The latest version of Aurum for the moment is 3.4.6.2 , please update your theme fir ...
skumar96
Issues after migrationClosed
Aurum
Updated June 8, 2019 at 4:38pm
6
Most recent comment from [deleted]:Happy yo hear thatHave a nice week!P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in ...
Clive Sheppard
Following Update to 3.4.6.2Closed
Aurum
Updated June 5, 2019 at 12:32pm
7
Most recent comment from Clive Sheppard:Hi ArlindThanks for the advice. In case it helps anyone else I found some excellent tools/plugins (not free of course) that do an excellent and very thorough job of migrating users, products and ord ...
UgurJR
Product CategoryClosed
Aurum
Updated June 5, 2019 at 8:09am
2
Most recent comment from [deleted]:Hi Ügur,Sure that is possible, you can achieve this by adding this code in functions.php:
add_filter( 'woocommerce_variable_sale_price_html', 'get_min_variation_price_format', 10, ...
vinnie_liu
Mobile View each product too largeClosed
Aurum
Updated June 5, 2019 at 7:52am
8
Most recent comment from vinnie_liu:ah, thanks, that's a life saver solution, much better looking now, thanks for the help, have a good day!
bsMedpro
Update Cart Button not workingClosed
Aurum
Updated June 5, 2019 at 6:40am
8
Most recent comment from [deleted]:Happy to hear thatHave a nice day!P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator in adv ...
autrementclothing
Black and White CSSClosed
Aurum
Updated May 29, 2019 at 12:20pm
2
Most recent comment from Laborator:Hi Patrik,There is no custom skin which is ready for use and is black and white, but you can achieve that using the Skin Builder easily, the one which is located under Laborator > Theme Options > The ...
hpetsteg
Does Search have a custom theme?Closed
Aurum
Updated May 27, 2019 at 9:13am
2
Most recent comment from Laborator:Hi there,
There is no custom search page, there is only the search.php file.
johnnygartist
Google Console Error - Content Wider than ScreenClosed
Aurum
Updated May 27, 2019 at 8:51am
4
Most recent comment from Laborator:Hi Johnny,The problem is that each item of these categories is set to 100% so I have to see it and inspect where exactly is that horizontal scroll appearing and try to stop that.
andersfaber
Drag'n drop builderClosed
Aurum
Updated May 24, 2019 at 7:53am
6
Most recent comment from Laborator:Happy to hear that, have a great weekendP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator ...
Jamal
One Product image becomes a gallery and flashes brieflyClosed
Aurum
Updated May 19, 2019 at 3:59pm
15
Most recent comment from Jamal:Hi,Have looked at GitHub and there it was already solved.
https://github.com/jackmoore/zoom/issues/134
Thanks for your help.
Then one can close the ticket now
grifocamisetas
WooCommerce Variable Product notice Issue - please choose product optionsClosed
Aurum
Updated May 16, 2019 at 2:24pm
11
Most recent comment from [deleted]:I'm happy to hear that, and sorry for the trouble :)
robnagel
big bug if you want to add a product to cartClosed
Aurum
Updated May 16, 2019 at 6:35am
8
Most recent comment from [deleted]:Hi robnagel,Thanks for your report, it seems that this problem was happening only in some rare server environments and it was difficult for us to debug this problem until you send us your credentials ...
esrivera
Problems with Page EditorClosed
Aurum
Updated May 15, 2019 at 7:00am
6
Most recent comment from [deleted]:Hi TIA,— For the contact page, please see this video to learn how to activate Contact Page, then you can tweak the options available based in your preferences.— Also for the FAQ page please see th ...