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Public Tickets

bsMedpro Update Cart Button not workingClosed   Aurum   Updated June 5, 2019 at 6:40am   8 Most recent comment from [deleted]:Happy to hear thatHave a nice day!P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator in adv ... autrementclothing Black and White CSSClosed   Aurum   Updated May 29, 2019 at 12:20pm   2 Most recent comment from Laborator:Hi Patrik,There is no custom skin which is ready for use and is black and white, but you can achieve that using the Skin Builder easily, the one which is located under Laborator > Theme Options > The ... hpetsteg Does Search have a custom theme?Closed   Aurum   Updated May 27, 2019 at 9:13am   2 Most recent comment from Laborator:Hi there, There is no custom search page, there is only the search.php file. johnnygartist Google Console Error - Content Wider than ScreenClosed   Aurum   Updated May 27, 2019 at 8:51am   4 Most recent comment from Laborator:Hi Johnny,The problem is that each item of these categories is set to 100% so I have to see it and inspect where exactly is that horizontal scroll appearing and try to stop that. andersfaber Drag'n drop builderClosed   Aurum   Updated May 24, 2019 at 7:53am   6 Most recent comment from Laborator:Happy to hear that, have a great weekendP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator ... Jamal One Product image becomes a gallery and flashes brieflyClosed   Aurum   Updated May 19, 2019 at 3:59pm   15 Most recent comment from Jamal:Hi,Have looked at GitHub and there it was already solved. https://github.com/jackmoore/zoom/issues/134 Thanks for your help. Then one can close the ticket now grifocamisetas WooCommerce Variable Product notice Issue - please choose product optionsClosed   Aurum   Updated May 16, 2019 at 2:24pm   11 Most recent comment from [deleted]:I'm happy to hear that, and sorry for the trouble :) robnagel big bug if you want to add a product to cartClosed   Aurum   Updated May 16, 2019 at 6:35am   8 Most recent comment from [deleted]:Hi robnagel,Thanks for your report, it seems that this problem was happening only in some rare server environments and it was difficult for us to debug this problem until you send us your credentials ... esrivera Problems with Page EditorClosed   Aurum   Updated May 15, 2019 at 7:00am   6 Most recent comment from [deleted]:Hi TIA,— For the contact page, please see this video to learn how to activate Contact Page, then you can tweak the options available based in your preferences.— Also for the FAQ page please see th ... guergiu Issue adding a new product on the cartClosed   Aurum   Updated May 13, 2019 at 10:44am   2 Most recent comment from [deleted]:Hi guergiu,Can you please share your Wordpress and FTP credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your cr ... Alt_ID dimensions gallery images product pageClosed   Aurum   Updated May 10, 2019 at 12:19pm   5 Most recent comment from Laborator:They look proportional to the featured image: (view large version) daliborsky (bug) Show product category unable to de-selectClosed   Aurum   Updated May 10, 2019 at 8:52am   2 Most recent comment from [deleted]:Hi,I saw this issue is also happening in our side so here is the quickfix for your until we release new version of Aurum that contains the fix:Download this file and replace it in this directory (of ... khouya Cart/Checkout : gray linesClosed   Aurum   Updated May 10, 2019 at 6:33am   2 Most recent comment from [deleted]:Hi khouya, This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughPlease ad ... Hugo page misalignmentClosed   Aurum   Updated May 9, 2019 at 1:28pm   4 Most recent comment from Laborator:Hi Hugo,Happy to hear that, have a great day khouya Display issues with last updateClosed   Aurum   Updated May 9, 2019 at 1:24pm   4 Most recent comment from [deleted]:Happy to hear that, and thanks for your reportWill mark this ticket as solved from here.