Public Tickets
selma_mb
Fixing outdated woocommerceClosed
Aurum
Updated June 21, 2019 at 2:14pm
5
Most recent comment from [deleted]:Hi Selma,Please go to Wordpress updates area, click Check Again button and update your theme.
Thanks!
mpeairs
general design questionClosed
Aurum
Updated June 21, 2019 at 8:24am
2
Most recent comment from [deleted]:Hi mpeairs,
1 and 2— That is how you selected the WooCommerce options (see video).
3— It is very easy, you just need to click the star icon of that product (see video).
4— Yes you can use Eleme ...
vinnie_liu
Can I put mobile toggles in the left side of screen on mobile devices?Closed
Aurum
Updated June 20, 2019 at 10:56am
2
Most recent comment from [deleted]:Hi,
Sorry but that option is not available in our theme.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Codeable. ...
bastingse
menuClosed
Aurum
Updated June 17, 2019 at 6:17am
3
Most recent comment from [deleted]:Hi bastingse,Happy to hear thatWill set this ticket as solved from here.
Blair Allen
Menu Not Displaying ProperlyClosed
Aurum
Updated June 14, 2019 at 7:57am
7
Most recent comment from [deleted]:Hi Blair Allen,You need to add separate menu for the mobile version of the theme. But you can write the UberMenu author and ask them if there is possible to use the same menu in mobile version too.Th ...
vinnie_liu
Coupon inputfield missingClosed
Aurum
Updated June 12, 2019 at 6:52am
5
Most recent comment from [deleted]:Hi vinnie_liu,You are using an old version of our theme 3.4.4, the latest version for the moment is 3.4.6.2 , please update your theme first and then the premium plugins too.
The easiest way to up ...
tadejbogataj
Theme not workingClosed
Aurum
Updated June 10, 2019 at 10:02am
2
Most recent comment from [deleted]:Hi tadejbogataj,I think that you are using an old version of the theme that doesn't support WooCommerce 3.6.4. The latest version of Aurum for the moment is 3.4.6.2 , please update your theme fir ...
skumar96
Issues after migrationClosed
Aurum
Updated June 8, 2019 at 4:38pm
6
Most recent comment from [deleted]:Happy yo hear thatHave a nice week!P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in ...
Clive Sheppard
Following Update to 3.4.6.2Closed
Aurum
Updated June 5, 2019 at 12:32pm
7
Most recent comment from Clive Sheppard:Hi ArlindThanks for the advice. In case it helps anyone else I found some excellent tools/plugins (not free of course) that do an excellent and very thorough job of migrating users, products and ord ...
UgurJR
Product CategoryClosed
Aurum
Updated June 5, 2019 at 8:09am
2
Most recent comment from [deleted]:Hi Ügur,Sure that is possible, you can achieve this by adding this code in functions.php:
add_filter( 'woocommerce_variable_sale_price_html', 'get_min_variation_price_format', 10, ...
vinnie_liu
Mobile View each product too largeClosed
Aurum
Updated June 5, 2019 at 7:52am
8
Most recent comment from vinnie_liu:ah, thanks, that's a life saver solution, much better looking now, thanks for the help, have a good day!
bsMedpro
Update Cart Button not workingClosed
Aurum
Updated June 5, 2019 at 6:40am
8
Most recent comment from [deleted]:Happy to hear thatHave a nice day!P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator in adv ...
autrementclothing
Black and White CSSClosed
Aurum
Updated May 29, 2019 at 12:20pm
2
Most recent comment from Laborator:Hi Patrik,There is no custom skin which is ready for use and is black and white, but you can achieve that using the Skin Builder easily, the one which is located under Laborator > Theme Options > The ...
hpetsteg
Does Search have a custom theme?Closed
Aurum
Updated May 27, 2019 at 9:13am
2
Most recent comment from Laborator:Hi there,
There is no custom search page, there is only the search.php file.
johnnygartist
Google Console Error - Content Wider than ScreenClosed
Aurum
Updated May 27, 2019 at 8:51am
4
Most recent comment from Laborator:Hi Johnny,The problem is that each item of these categories is set to 100% so I have to see it and inspect where exactly is that horizontal scroll appearing and try to stop that.