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Public Tickets

Mutaz87 an issues in a single productsClosed   Aurum   Updated June 26, 2019 at 7:42am   5 Most recent comment from [deleted]:I think that you have installed Kalium fashion demo first and then you installed Aurum demos, and that mixed up your content.If you want to start a fresh Wordpress site then you can reset your Wordpre ... Mutaz87 a cart issueClosed   Aurum   Updated June 26, 2019 at 7:14am   2 Most recent comment from Laborator:Hi Mutaz87,I have replied to your original ticket, so I will set this ticket as closed, let's continue the conversation there. Mutaz87 sale badgeClosed   Aurum   Updated June 26, 2019 at 6:59am   2 Most recent comment from Laborator:Hi there,Replied to your other ticket, so I will set this as closed. Mutaz87 RTL in mobile MENUClosed   Aurum   Updated June 26, 2019 at 6:59am   11 Most recent comment from Laborator:Hi there,Tried logging into your site but none of your login credentials work, can you please check them again. mpeairs Home page imageClosed   Aurum   Updated June 24, 2019 at 7:41am   2 Most recent comment from Laborator:Hi there,As I can see you have managed to center and enlarge the image, this is also related to WPBakery Page Builder, so for instructions on how to use this plugin and other useful links, we have c ... selma_mb Fixing outdated woocommerceClosed   Aurum   Updated June 21, 2019 at 2:14pm   5 Most recent comment from [deleted]:Hi Selma,Please go to Wordpress updates area, click Check Again button and update your theme. Thanks! mpeairs general design questionClosed   Aurum   Updated June 21, 2019 at 8:24am   2 Most recent comment from [deleted]:Hi mpeairs, 1 and 2— That is how you selected the WooCommerce options (see video). 3— It is very easy, you just need to click the star icon of that product (see video). 4— Yes you can use Eleme ... vinnie_liu Can I put mobile toggles in the left side of screen on mobile devices?Closed   Aurum   Updated June 20, 2019 at 10:56am   2 Most recent comment from [deleted]:Hi, Sorry but that option is not available in our theme.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Codeable. ... bastingse menuClosed   Aurum   Updated June 17, 2019 at 6:17am   3 Most recent comment from [deleted]:Hi bastingse,Happy to hear thatWill set this ticket as solved from here. Blair Allen Menu Not Displaying ProperlyClosed   Aurum   Updated June 14, 2019 at 7:57am   7 Most recent comment from [deleted]:Hi Blair Allen,You need to add separate menu for the mobile version of the theme. But you can write the UberMenu author and ask them if there is possible to use the same menu in mobile version too.Th ... vinnie_liu Coupon inputfield missingClosed   Aurum   Updated June 12, 2019 at 6:52am   5 Most recent comment from [deleted]:Hi vinnie_liu,You are using an old version of our theme 3.4.4, the latest version for the moment is 3.4.6.2 , please update your theme first and then the premium plugins too.  The easiest way to up ... tadejbogataj Theme not workingClosed   Aurum   Updated June 10, 2019 at 10:02am   2 Most recent comment from [deleted]:Hi tadejbogataj,I think that you are using an old version of the theme that doesn't support WooCommerce 3.6.4. The latest version of Aurum for the moment is 3.4.6.2 , please update your theme fir ... skumar96 Issues after migrationClosed   Aurum   Updated June 8, 2019 at 4:38pm   6 Most recent comment from [deleted]:Happy yo hear thatHave a nice week!P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in ... Clive Sheppard Following Update to 3.4.6.2Closed   Aurum   Updated June 5, 2019 at 12:32pm   7 Most recent comment from Clive Sheppard:Hi ArlindThanks for the advice.  In case it helps anyone else I found some excellent tools/plugins (not free of course) that do an excellent and very thorough job of migrating users, products and ord ... UgurJR Product CategoryClosed   Aurum   Updated June 5, 2019 at 8:09am   2 Most recent comment from [deleted]:Hi Ügur,Sure that is possible, you can achieve this by adding this code in functions.php: add_filter( 'woocommerce_variable_sale_price_html', 'get_min_variation_price_format', 10, ...