Public Tickets
imaginoscope
Category Page DisplayClosed
Aurum
Updated July 18, 2019 at 11:51am
9
Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here.
sasportasgallery
Issue with filterClosed
Aurum
Updated July 18, 2019 at 8:47am
6
Most recent comment from [deleted]:You are welcome, I am sorry that I cannot help you more on this.You may also contact the WPML team maybe they can forward the issue to the plugin or provide a solution.
dichagr
Hide out of stock products from related section inside product pageClosed
Aurum
Updated July 17, 2019 at 1:43pm
11
Most recent comment from [deleted]:Ok then.Will mark this ticket as solved from here.
sasportasgallery
pagination not workingClosed
Aurum
Updated July 12, 2019 at 6:42am
25
Most recent comment from [deleted]:Hi Sharon,
About the logo:
I just managed to change your logo (see video).
Thanks!Have a great weekend!
jonathan
Aurum Logos CarouselClosed
Aurum
Updated July 10, 2019 at 12:54pm
12
Most recent comment from [deleted]:Hi Jonathan,
Here are the statistics from Apple official site:
(view on a new page)
Kalium is a modern theme and your old iOS has an very old browser and it doesn't support HTML5 CSS3 and other ...
dimmisel
Hide out of stock products in related and sldiersClosed
Aurum
Updated July 10, 2019 at 8:14am
9
Most recent comment from [deleted]:Hi dichagr,This ticket is created by another user.
Regarding your question, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them ...
dimmisel
Lazyload ImagesClosed
Aurum
Updated July 5, 2019 at 8:36am
6
Most recent comment from [deleted]:Happy to hear that everything is alright now
I wish you a great day!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. ...
FarhaKhan
Plugin UpdatesClosed
Aurum
Updated July 1, 2019 at 9:04am
2
Most recent comment from [deleted]:Hi FarhaKhan,1—Premium plugins don’t allow theme authors to give customers their license number, so on each premium plugin (such as WPBakery Page Builder, Advanced Custom Fields PRO and Layer Sli ...
baculas
ShortcodesClosed
Aurum
Updated June 28, 2019 at 10:49am
8
Most recent comment from [deleted]:Happy to hear thatI wish you have a great weekend!Will set this ticket as solved from here.
JC2016
cannot see remove button for product at checkoutClosed
Aurum
Updated June 28, 2019 at 7:49am
2
Most recent comment from [deleted]:Hi,You are using an old version of our theme 3.3.1, the latest version for the moment is 3.4.6.2 , please update your theme first and then the premium plugins too.
The easiest way to update your th ...
Mutaz87
an issues in a single productsClosed
Aurum
Updated June 26, 2019 at 7:42am
5
Most recent comment from [deleted]:I think that you have installed Kalium fashion demo first and then you installed Aurum demos, and that mixed up your content.If you want to start a fresh Wordpress site then you can reset your Wordpre ...
Mutaz87
a cart issueClosed
Aurum
Updated June 26, 2019 at 7:14am
2
Most recent comment from Laborator:Hi Mutaz87,I have replied to your original ticket, so I will set this ticket as closed, let's continue the conversation there.
Mutaz87
sale badgeClosed
Aurum
Updated June 26, 2019 at 6:59am
2
Most recent comment from Laborator:Hi there,Replied to your other ticket, so I will set this as closed.
Mutaz87
RTL in mobile MENUClosed
Aurum
Updated June 26, 2019 at 6:59am
11
Most recent comment from Laborator:Hi there,Tried logging into your site but none of your login credentials work, can you please check them again.
mpeairs
Home page imageClosed
Aurum
Updated June 24, 2019 at 7:41am
2
Most recent comment from Laborator:Hi there,As I can see you have managed to center and enlarge the image, this is also related to WPBakery Page Builder, so for instructions on how to use this plugin and other useful links, we have c ...