Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay

Public Tickets

moodforwood updates   Kalium 3   Updated 2 days ago   3 Most recent comment from moodforwood:I believe the instructions you provided refer to a newer version of Kalium. My installation is running Kalium 2.5.2 (activated in April 2018), and this version does not display the "X" button you ment ... mockajoris Advanced Custom Fields Pro Update fails   Kalium 3   Updated 2 days ago   2 Most recent comment from Laborator:Hi,  We updated ACF Pro to the latest version on our servers yesterday, which should resolve this. Please try updating your Kalium theme now and let us know if the issue persists. wdub35 Next/Previous on Portfolio pageClosed   Kalium 3   Updated 2 weeks ago   2 Most recent comment from Laborator:Hi there, Make sure you disable: (view large image) davidsutherland Portfolio / PHP IssuesClosed   Kalium 3   Updated 2 weeks ago   2 Most recent comment from Laborator:Hi,We recommend updating to Kalium 3.33 as it's the latest version and the changes are minor, so nothing on your site should break. Also make sure you update to WordPress 7.0 and also ACF Pro to ... inspiretbb Missing Demo for FurnitureClosed   Kalium 3   Updated 2 weeks ago   2 Most recent comment from Laborator:Hi, The Furniture starter site you're looking for is unfortunately not available in Kalium 3, which is what's sold on ThemeForest. That demo is only available in Kalium 4, on our own platfor ... gasaceves blog poststClosed   Kalium 3   Updated May 4, 2026 at 7:20am   2 Most recent comment from Laborator:Hi there, Can you share the login credentials so we can check this, have you checked if it's not a draft or private? The News page is an automatically generated page by WordPress (default blog pa ... aislingd5654 Demo downloadClosed   Kalium 3   Updated April 22, 2026 at 11:24am   2 Most recent comment from Laborator:Hi there, The Furniture demo you're looking for is unfortunately not available in Kalium 3. This is something we've made clear on ThemeForest, the product listed there is specifically Kalium ... lharpmen I can't activate my licenseClosed   Kalium 3   Updated April 15, 2026 at 9:35pm   2 Most recent comment from Laborator:Hi there, Can you please share any screenshot or more information on your issue? If you're trying to activate Kalium 3 you can do it from the activation screen by logging in with Envato. Majid Demo reportClosed   Kalium 3   Updated March 30, 2026 at 3:37pm   4 Most recent comment from Laborator:Hi again, We would like to clarify that the version you mentioned is no longer just “another version.” As communicated to our customers, Kalium 4 is now exclusively sold on our own platform for a ... Konstantin No Sliders after UpdateClosed   Kalium 3   Updated March 27, 2026 at 7:38am   1 Most recent comment from Konstantin:Hi, after Update Slider Revolutions to the newest version (I use Kalium - upgrade to 4.6.1) all Sliders are gone / are invisible. What is the problem? wdub35 Project Link LocationClosed   Kalium 3   Updated March 23, 2026 at 8:25pm   3 Most recent comment from wdub35:Perfect, Thanks! Worked great. :)  studio247 Upgrade from 2.9 to 3.0Closed   Kalium 3   Updated March 9, 2026 at 11:09am   3 Most recent comment from studio247:Worked smoothly. Thanks and have a nice day. wdub35 Manually Hiding Portfolio ItemsClosed   Kalium 3   Updated March 6, 2026 at 7:03am   2 Most recent comment from wdub35:Nevermind, I got it. I removed the featured image and it removed it from the list. :)  chuenwong2004 unable to register new bought licenseClosed   Kalium 3   Updated February 26, 2026 at 12:15pm   10 Most recent comment from Laborator:Hi there, To request a refund for your ThemeForest purchase, visit the Envato refund request page and submit your request there. Zoltán Néder Plugins for Kalium 3Closed   Kalium 3   Updated December 19, 2025 at 5:10pm   9 Most recent comment from Zoltán Néder:Hi there,I'll create a temporary login for you once I get back to my computer, thanks.Also, somehow my self-hosted videos won't show up in a portfolio page, nothing appears, Vimeo / YouTube ...