Public Tickets
Wendy
logo not deletingClosed
Kalium 3
Updated August 10, 2016 at 11:50pm
2
Most recent comment from [deleted]:Hi Wendy,I'm glad to hear that you managed to solve the problem :)
Pat
Video not displayingClosed
Kalium 3
Updated August 10, 2016 at 11:44pm
2
Most recent comment from [deleted]:Hi Pat,
I think that this is happening because Wordpress or browser or maybe our player doesn't play m4v files, i just tried to upload a .mp4 video and it now shows on that portfolio item.Can yo ...
Donna Kroll
Tooltip textClosed
Aurum
Updated August 10, 2016 at 11:25pm
7
Most recent comment from [deleted]:Hi Donna,I'm glad to hear that, you can create another ticket please.
Valentin
Fullscreen image galleryClosed
Kalium 3
Updated August 10, 2016 at 11:19pm
4
Most recent comment from [deleted]:Hi Valentin,Glad to hear that!
Linh Phan
Uploading themeClosed
Kalium 3
Updated August 10, 2016 at 11:19pm
2
Most recent comment from [deleted]:Hi Linh,
You can find Kalium Documentation on this URL http://documentation.laborator.co/item/kalium and specially Getting Started section.Also please check if your server meets the recommended P ...
Zainal
Text In Shipping PageClosed
Aurum
Updated August 10, 2016 at 5:15am
9
Most recent comment from Zainal:I'm sorry my mistake
Mannix
Customize Slashed Price Loo and Express CheckoutClosed
Aurum
Updated August 9, 2016 at 5:12pm
9
Most recent comment from Mannix:Hello,This did it. Thank you!
SW
Website dont work on IE11Closed
Aurum
Updated August 9, 2016 at 1:50pm
2
Most recent comment from [deleted]:Hi SW,This is very interesting, this worked on IE9, then i updated my Internet Explorer (on my virtual machine) to IE11 and now menu-s that have sub-menus are not working on this version.I have add ...
Sasha
Not responsiveClosed
Kalium 3
Updated August 9, 2016 at 1:33pm
4
Most recent comment from [deleted]:Hi Sasha,I'm glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this li ...
Alexander
Lightbox issue with Chrome BrowserClosed
Kalium 3
Updated August 9, 2016 at 12:27pm
11
Most recent comment from [deleted]:Hi Alexander,I am glad to hear that, it seems that it is very specific error so I guess you are right, there are very few users that use the same browser version.Have a great day.
Javier
TranslationsClosed
Oxygen
Updated August 9, 2016 at 11:59am
21
Most recent comment from [deleted]:I am happy to hear that Javier!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link) ...
Keith Knasiak
missing style sheetClosed
Kalium 3
Updated August 9, 2016 at 11:54am
2
Most recent comment from Laborator:Hi Keith,Make sure you've unzipped and you're uploading the right file, take some time to read this article.
Halley
Filtering Sale ItemsClosed
Oxygen
Updated August 9, 2016 at 11:32am
9
Most recent comment from Laborator:Hi Halley,The best way to achieve this is by creating a products category named Sale and then assign all the products on sale to that category, this category can then have sub-categories so you can f ...
Hoang
Problem with ver. 4.0Closed
Oxygen
Updated August 9, 2016 at 11:18am
11
Most recent comment from Laborator:Hi Hoang,2. Then use the code I pasted above.4. Aha, now I get it but unfortunately there is no other way to split them in mobile.
Martin
After update problem with showing the exerpt below the title of a portfolio itemClosed
Kalium 3
Updated August 9, 2016 at 11:17am
4
Most recent comment from [deleted]:Thank you so much dear Martin, I am really pleased to hear such warm response. Anytime you need help, feel free to write here, you are more than welcomed.Have a great day buddy.