Public Tickets
Mannix
Sale TagClosed
Aurum
Updated August 11, 2016 at 12:49am
2
Most recent comment from [deleted]:Hi Mannix,
This is a very specific question for WooCommerce plugin, we would suggest you to contact WooCommerce support about this.
Sasha
Menu mobile Closed
Kalium 3
Updated August 11, 2016 at 12:46am
2
Most recent comment from [deleted]:Hi Sasha,That is happening because you have added http:// on your one page links, i fixed them for you http://drops.laborator.co/1aQez
Uwe
Alignment of zig zag portfolio description Closed
Kalium 3
Updated August 11, 2016 at 12:27am
2
Most recent comment from [deleted]:Hi Uwe,Can you please send us a mockup, and we will be able to understand what actually you want. Then we will tell you if that is possible or not :)
Petra
Home and Portfolio siteClosed
Kalium 3
Updated August 11, 2016 at 12:21am
2
Most recent comment from [deleted]:Hi Petra,You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.
The easiest way to u ...
Anni
How to customise the customer emails?Closed
Aurum
Updated August 10, 2016 at 11:53pm
2
Most recent comment from [deleted]:Hi Anni,This is a very specific question that is related to WooCommerce. We would like to help you, but we don't know hot to reply your question on this ticket, so i would suggest you to contact WooC ...
Wendy
logo not deletingClosed
Kalium 3
Updated August 10, 2016 at 11:50pm
2
Most recent comment from [deleted]:Hi Wendy,I'm glad to hear that you managed to solve the problem :)
Pat
Video not displayingClosed
Kalium 3
Updated August 10, 2016 at 11:44pm
2
Most recent comment from [deleted]:Hi Pat,
I think that this is happening because Wordpress or browser or maybe our player doesn't play m4v files, i just tried to upload a .mp4 video and it now shows on that portfolio item.Can yo ...
Donna Kroll
Tooltip textClosed
Aurum
Updated August 10, 2016 at 11:25pm
7
Most recent comment from [deleted]:Hi Donna,I'm glad to hear that, you can create another ticket please.
Valentin
Fullscreen image galleryClosed
Kalium 3
Updated August 10, 2016 at 11:19pm
4
Most recent comment from [deleted]:Hi Valentin,Glad to hear that!
Linh Phan
Uploading themeClosed
Kalium 3
Updated August 10, 2016 at 11:19pm
2
Most recent comment from [deleted]:Hi Linh,
You can find Kalium Documentation on this URL http://documentation.laborator.co/item/kalium and specially Getting Started section.Also please check if your server meets the recommended P ...
Zainal
Text In Shipping PageClosed
Aurum
Updated August 10, 2016 at 5:15am
9
Most recent comment from Zainal:I'm sorry my mistake
Mannix
Customize Slashed Price Loo and Express CheckoutClosed
Aurum
Updated August 9, 2016 at 5:12pm
9
Most recent comment from Mannix:Hello,This did it. Thank you!
SW
Website dont work on IE11Closed
Aurum
Updated August 9, 2016 at 1:50pm
2
Most recent comment from [deleted]:Hi SW,This is very interesting, this worked on IE9, then i updated my Internet Explorer (on my virtual machine) to IE11 and now menu-s that have sub-menus are not working on this version.I have add ...
Sasha
Not responsiveClosed
Kalium 3
Updated August 9, 2016 at 1:33pm
4
Most recent comment from [deleted]:Hi Sasha,I'm glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this li ...
Alexander
Lightbox issue with Chrome BrowserClosed
Kalium 3
Updated August 9, 2016 at 12:27pm
11
Most recent comment from [deleted]:Hi Alexander,I am glad to hear that, it seems that it is very specific error so I guess you are right, there are very few users that use the same browser version.Have a great day.