Public Tickets
Walid
HTTP 500 ERRORClosed
Oxygen
Updated August 15, 2016 at 11:54am
2
Most recent comment from [deleted]:Hi Walid,Can you please share your FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.Make sure to choose "Private R ...
Pic
Google Maps API not working on contact us setting pageClosed
Oxygen
Updated August 15, 2016 at 11:53am
2
Most recent comment from [deleted]:Hi Pic,Can you please download this file and replace it in this directory (of the theme): /incThis should fix the issue!
Guy
Contact form field addonClosed
Kalium 3
Updated August 15, 2016 at 11:38am
2
Most recent comment from [deleted]:Hi Guy,
Actually our contact form supports only Name, Email, Message and Subject. You can make an alternative to use the subject as phone number, so you just have to translate the "Subject" to Pho ...
Mannix
Buy Button will appear when Product Photos are Hovered OnClosed
Aurum
Updated August 15, 2016 at 11:34am
4
Most recent comment from [deleted]:Hi Mannix,Can you please try this procedure with the Envato Market plugin?This is the procedure (view on new page)Please note that you need oAuth key on this plugin and not API key, but the plugin it ...
Sanjiv
Editing Shop PageClosed
Aurum
Updated August 15, 2016 at 11:19am
2
Most recent comment from [deleted]:Hi Sanjiv,When your Shop page is selected on the WooCommerce (view on new page)you can't edit that page with Visual Composer. WooCommerce automatically populates that page with your products.
Kumar
Demo ContentClosed
Kalium 3
Updated August 15, 2016 at 11:15am
2
Most recent comment from [deleted]:Hi Kumar,Oh ok, then you can install Wordpress Reset plugin, it will reset your Wordpress to a fresh install :)
Jochen
Theme resetClosed
Kalium 3
Updated August 15, 2016 at 11:02am
2
Most recent comment from Laborator:Hi Jochen,Unfortunately there is no option to roll-back the options and uninstall the demo with all the imported pages, images and posts, you can manually delete these pages, posts and images and the ...
Mary
Put an image on shop page & icons on my account page.Closed
Oxygen
Updated August 15, 2016 at 11:01am
2
Most recent comment from [deleted]:Hi Mary,This requires a lot of customizations on the theme, i'm sorry but and we don't offer that kind of customization. If you want someone to do that maybe you can find a freelancer on envato st ...
Ben
Demo ContentClosed
Kalium 3
Updated August 15, 2016 at 10:51am
10
Most recent comment from [deleted]:Hi Ben,I was trying the same steps manually by uploading images in Media section, and it still didn't created those thumbnails.I suggest you to try installing Kalium theme in another server (just for ...
hoda
auto type font, font size, font colorClosed
Kalium 3
Updated August 15, 2016 at 10:50am
2
Most recent comment from [deleted]:Hi Hoda,
I think that you have send us a wrong URL of your site, because what links doest work for me.
Can you please send us your URL, WordPress username and password? We need to investigate ...
goonseob
My wordpress reinstall and deleted db.Closed
Kalium 3
Updated August 15, 2016 at 10:48am
3
Most recent comment from Laborator:Glad to hear that goonseob :)
Sangbong Yi
How to make sub menu under main menu for portfolio ?Closed
Kalium 3
Updated August 15, 2016 at 10:48am
6
Most recent comment from Laborator:Hi Sangbong,Of course it includes, but it includes support for any issues that you may have with the theme not for "custom requests" about the theme functionality, we will see if we will include this ...
Martin
Demo site layoutClosed
Kalium 3
Updated August 15, 2016 at 10:45am
4
Most recent comment from [deleted]:Hi Martin,Thats great! I am glad you have managed to set up the theme properly.If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads t ...
Sangbong Yi
Portfolio Litebox optionClosed
Kalium 3
Updated August 15, 2016 at 10:44am
4
Most recent comment from [deleted]:I am glad to hear that you have managed to solve it.
Sangbong Yi
I want to show author name in potfolio thumbnailClosed
Kalium 3
Updated August 15, 2016 at 10:42am
4
Most recent comment from [deleted]:Great to hear that Sangbong.If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
...