Public Tickets
Mohan
Menu is not visible on Tablet and Ipad portrait ModeClosed
Xenon
Updated August 11, 2016 at 12:10pm
2
Most recent comment from [deleted]:Hi Mohan,Can you please download this file and replace it in this directory (of the theme): /assets/cssSee if it fixes your issue?It seems that the CSS in the original download files is missing this ...
Jakob Lund
no autoplayClosed
Kalium 3
Updated August 11, 2016 at 12:04pm
4
Most recent comment from [deleted]:Hi Jakob Lund,1. We haven't implemented this functionality actually, but we will add it in the future releases, just added it to our todo list.2. This might be related to Visual Composer plugin, have ...
Sachin
Still getting error on installClosed
Aurum
Updated August 11, 2016 at 11:59am
5
Most recent comment from Laborator:Hi Sachin,Can you please send us your FTP and WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.
Make sure to choose Private ...
Roger
Custom CSSClosed
Kalium 3
Updated August 11, 2016 at 11:37am
2
Most recent comment from Laborator:Hi Roger,We have built a CSS area which is the Custom CSS where you can put extra CSS, LESS or SASS which will overwrite the existing CSS of the theme.
Dan
How to have a portfolio item occupy the full masonry width?Closed
Kalium 3
Updated August 11, 2016 at 11:26am
3
Most recent comment from Laborator:Hi Dan,If the homepage is not updating your settings it may be because in that page you have a custom masonry portfolio which is overwriting the Portfolio Settings in the Theme Options, edit that page ...
galeriaf4
Category boxClosed
Aurum
Updated August 11, 2016 at 11:21am
7
Most recent comment from Laborator:Hi again,It didn't work because you have not set that option in the Theme Options > Shop Settings, I just set it to Second Image on Hover.
Andrew Wheeler
link underscore behaviourClosed
Kalium 3
Updated August 11, 2016 at 11:17am
8
Most recent comment from [deleted]:Glad to hear that Andrew :)
Mitch White
Custom Font Colour Closed
Kalium 3
Updated August 11, 2016 at 11:14am
2
Most recent comment from Laborator:Hi Mitch,Paste this CSS in your Custom CSS area:
.single-portfolio-holder .title h1 {
color: #3F51B5;
}
.section-title p {
color: #999;
font-style: italic;
}
Calin Balea
main nav changesClosed
Kalium 3
Updated August 11, 2016 at 12:55am
2
Most recent comment from [deleted]:1— Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.2— We will include this option soon ...
Zainal
Change Background ColourClosed
Aurum
Updated August 11, 2016 at 12:51am
2
Most recent comment from [deleted]:Hi Zainal,You can change you theme skin on the Theme Options (view large version)
Mannix
Sale TagClosed
Aurum
Updated August 11, 2016 at 12:49am
2
Most recent comment from [deleted]:Hi Mannix,
This is a very specific question for WooCommerce plugin, we would suggest you to contact WooCommerce support about this.
Sasha
Menu mobile Closed
Kalium 3
Updated August 11, 2016 at 12:46am
2
Most recent comment from [deleted]:Hi Sasha,That is happening because you have added http:// on your one page links, i fixed them for you http://drops.laborator.co/1aQez
Uwe
Alignment of zig zag portfolio description Closed
Kalium 3
Updated August 11, 2016 at 12:27am
2
Most recent comment from [deleted]:Hi Uwe,Can you please send us a mockup, and we will be able to understand what actually you want. Then we will tell you if that is possible or not :)
Petra
Home and Portfolio siteClosed
Kalium 3
Updated August 11, 2016 at 12:21am
2
Most recent comment from [deleted]:Hi Petra,You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.
The easiest way to u ...
Anni
How to customise the customer emails?Closed
Aurum
Updated August 10, 2016 at 11:53pm
2
Most recent comment from [deleted]:Hi Anni,This is a very specific question that is related to WooCommerce. We would like to help you, but we don't know hot to reply your question on this ticket, so i would suggest you to contact WooC ...