Public Tickets
Sangbong Yi
How to make sub menu under main menu for portfolio ?Closed
Kalium 3
Updated August 12, 2016 at 12:23pm
3
Most recent comment from [deleted]:Hi Sangbong,Yep, that's was the answer :)Glad to hear that you managed to find it.
Justin
Product CategoriesClosed
Aurum
Updated August 12, 2016 at 12:10pm
2
Most recent comment from [deleted]:Hi Justin,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if t ...
Ainara
WPML TranslateClosed
Kalium 3
Updated August 12, 2016 at 12:06pm
9
Most recent comment from [deleted]:Hi Ainara,3. Actually that option is only possible in one translation. If you use WPML, you probably can do that, I say this because I saw this forum thread posted by someone having the same issue:h ...
Felix
How do i disable buttons in the menuClosed
Oxygen
Updated August 12, 2016 at 11:48am
2
Most recent comment from [deleted]:Hi Felix,Can you please add this code on Theme Options > Footer > Tracking code (just paste this on the end of the tracking code).
jQuery( '#menu-item-1652 > a' ).on( 'click', function( ev ) {
...
Joanna
unable to login to woocommerce dashboardClosed
Oxygen
Updated August 12, 2016 at 11:36am
4
Most recent comment from [deleted]:Hi Joanna,
Hmm this is very interesting.You are using an old version of our theme (3.9.6) and the latest version for the moment is (4.0), please update your theme first and then the premium plugi ...
Jayus
Dissociate Responsive FormsClosed
Kalium 3
Updated August 12, 2016 at 11:26am
5
Most recent comment from [deleted]:Hi Jayus,This is not possible on visual composer, but you can add those elements again and show them on mobile devices only and hide them on pc.You cal learn more about this procedure on this video.
Sören Wellhöfer
Installation failsClosed
Aurum
Updated August 11, 2016 at 2:37pm
6
Most recent comment from Sören Wellhöfer:Sorry, it works now, please close ticket :)
Jack
JavascriptClosed
Kalium 3
Updated August 11, 2016 at 1:24pm
2
Most recent comment from [deleted]:Hi Jack,
If you want to add this JavaScript only then go to Theme Options > Footer > JavaScript & Tracking Code: (view large version)
Alex
FB-Button and Englisch Version Closed
Aurum
Updated August 11, 2016 at 1:04pm
25
Most recent comment from [deleted]:Glad to hear that :)Ticket Closed.
Alex
Product Cover Pictures are cutted on the websiteClosed
Aurum
Updated August 11, 2016 at 1:00pm
5
Most recent comment from Alex:I see Art. Thats great, thanks.Best Regards,Alex
Tai-li
Portfolio template Custom Query errorClosed
Kalium 3
Updated August 11, 2016 at 12:59pm
16
Most recent comment from Tai-li:Ok thank you. It's just last time my CSS changes were safe but a lot of Theme Options had reverted to default so I got confused...
Alex
Menu and SliderClosed
Aurum
Updated August 11, 2016 at 12:59pm
4
Most recent comment from Alex:Thank you very much.Best Regards,Alex
Lawrence Canning
Sticky description issue on tabletsClosed
Kalium 3
Updated August 11, 2016 at 12:53pm
2
Most recent comment from [deleted]:Hi Lawrence ,
You must use child theme if you want to modify any part of the theme, and you must be on the latest version of the theme in order to receive support.
You are using an very old ...
Rikard
fullscreen revolution sliderClosed
Kalium 3
Updated August 11, 2016 at 12:38pm
5
Most recent comment from Rikard:appreciate it. thanks.
Maria
Portfolio Items OrderClosed
Kalium 3
Updated August 11, 2016 at 12:14pm
6
Most recent comment from [deleted]:Great to hear that Maria, many thanks for your positive rating.Anytime you need help, feel free to write here.