Public Tickets
Sanjiv
updating cssClosed
Aurum
Updated August 12, 2016 at 1:08pm
2
Most recent comment from [deleted]:Hi Sanjiv,
1— What file are you trying to use please? Our theme files are minified, and those files are not meant to be edited by the users. You should add CSS only on the Custom CSS area of yo ...
Dermot
About PageClosed
Kalium 3
Updated August 12, 2016 at 12:58pm
6
Most recent comment from Laborator:Hi Dermot,Glad to hear that it worked fine :)
Erin
Skrollr useageClosed
Kalium 3
Updated August 12, 2016 at 12:45pm
2
Most recent comment from [deleted]:Hi Erin,Actually we haven't included any "Skrollr" script in our theme, it may be that the Visual Composer is using it, but our theme has built-in parallax feature.How do you want to assign the data-a ...
Isabelle
Change font of top menuClosed
Kalium 3
Updated August 12, 2016 at 12:43pm
8
Most recent comment from [deleted]:Hi Isabelle,Yes i just saw that question, but i let that for my team mate because the ticket is assigned to him :)P.S: Thank you very much for the rating :)
Justin
Grid ErrorClosed
Aurum
Updated August 12, 2016 at 12:35pm
2
Most recent comment from [deleted]:Hi Justin,Can you be more specific about how this error is being generated?I've checked your backend and didn't noticed it. Probably there are steps that I should follow in order to generate this err ...
Sangbong Yi
How to make sub menu under main menu for portfolio ?Closed
Kalium 3
Updated August 12, 2016 at 12:23pm
3
Most recent comment from [deleted]:Hi Sangbong,Yep, that's was the answer :)Glad to hear that you managed to find it.
Justin
Product CategoriesClosed
Aurum
Updated August 12, 2016 at 12:10pm
2
Most recent comment from [deleted]:Hi Justin,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if t ...
Ainara
WPML TranslateClosed
Kalium 3
Updated August 12, 2016 at 12:06pm
9
Most recent comment from [deleted]:Hi Ainara,3. Actually that option is only possible in one translation. If you use WPML, you probably can do that, I say this because I saw this forum thread posted by someone having the same issue:h ...
Felix
How do i disable buttons in the menuClosed
Oxygen
Updated August 12, 2016 at 11:48am
2
Most recent comment from [deleted]:Hi Felix,Can you please add this code on Theme Options > Footer > Tracking code (just paste this on the end of the tracking code).
jQuery( '#menu-item-1652 > a' ).on( 'click', function( ev ) {
...
Joanna
unable to login to woocommerce dashboardClosed
Oxygen
Updated August 12, 2016 at 11:36am
4
Most recent comment from [deleted]:Hi Joanna,
Hmm this is very interesting.You are using an old version of our theme (3.9.6) and the latest version for the moment is (4.0), please update your theme first and then the premium plugi ...
Jayus
Dissociate Responsive FormsClosed
Kalium 3
Updated August 12, 2016 at 11:26am
5
Most recent comment from [deleted]:Hi Jayus,This is not possible on visual composer, but you can add those elements again and show them on mobile devices only and hide them on pc.You cal learn more about this procedure on this video.
Sören Wellhöfer
Installation failsClosed
Aurum
Updated August 11, 2016 at 2:37pm
6
Most recent comment from Sören Wellhöfer:Sorry, it works now, please close ticket :)
Jack
JavascriptClosed
Kalium 3
Updated August 11, 2016 at 1:24pm
2
Most recent comment from [deleted]:Hi Jack,
If you want to add this JavaScript only then go to Theme Options > Footer > JavaScript & Tracking Code: (view large version)
Alex
FB-Button and Englisch Version Closed
Aurum
Updated August 11, 2016 at 1:04pm
25
Most recent comment from [deleted]:Glad to hear that :)Ticket Closed.
Alex
Product Cover Pictures are cutted on the websiteClosed
Aurum
Updated August 11, 2016 at 1:00pm
5
Most recent comment from Alex:I see Art. Thats great, thanks.Best Regards,Alex