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Public Tickets

Berat Mobile FooterClosed   Aurum   Updated September 5, 2016 at 3:20pm   2 Most recent comment from Laborator:Hi Berat,— Add the following code to your functions.php file to change the order of price and description: add_action( 'init', 'fix_wc_product_single_positions' ); function fix_wc_product_single ... Sören Wellhöfer Columns per Row option not workingClosed   Aurum   Updated September 5, 2016 at 3:11pm   4 Most recent comment from [deleted]:Hi Sören,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if t ... José María Product listClosed   Aurum   Updated September 5, 2016 at 12:06pm   2 Most recent comment from Laborator:Hi Jose Maria,You can change the ordering of the products in WooCommerce, see image below: (view large version) Halley Odd text showing upClosed   Oxygen   Updated September 5, 2016 at 12:01pm   2 Most recent comment from [deleted]:Hi Halley, Download this file and replace it in this directory (of the theme): /wp-content/themes/oxygen/woocommerce/single-product/add-to-cart/ This should fix the issue and it will be conta ... Mireia delete "Category/" from title in category archive pageClosed   Kalium 3   Updated September 5, 2016 at 11:46am   3 Most recent comment from Laborator:Hi Mireia,We are glad to hear that you managed to fix it and thank you for sharing the fix with us :) meeta jain MENU TEXT CHANGES AND PORTFOLIO IMAGE GAP IN BETWEENClosed   Kalium 3   Updated September 5, 2016 at 11:34am   3 Most recent comment from [deleted]:Hi Kartthik,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue. 1— Can you please add the code be ... Jorge Problems in generalClosed   Kalium 3   Updated September 5, 2016 at 11:33am   2 Most recent comment from [deleted]:Hi Jorge,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.It seems that you have managed to install t ... Silvia functions.phpClosed   Kalium 3   Updated September 5, 2016 at 11:21am   2 Most recent comment from [deleted]:Hi Silvia,The code (functions) is not in complete state, it is missing out the "wordpress filters" functions, can you tell me the original source of this fix you have applied so I can test in my cop ... Jan Portfolio Posts not Working / Theme brokenClosed   Kalium 3   Updated September 5, 2016 at 11:20am   2 Most recent comment from Laborator:Hi Jan,As I can see you found the fix in another ticket, we will include this fix in the new update for sure :) Doucin max_imput_time not enough powerfullClosed   Kalium 3   Updated September 5, 2016 at 11:16am   12 Most recent comment from Laborator:Hi Doucin,You can put any extra CSS in the Custom CSS area, there you can add and overwrite CSS functions. Oleg Prihodko VideoClosed   Kalium 3   Updated September 5, 2016 at 11:12am   2 Most recent comment from Laborator:Hi Oleg, You can simply import the demo content to get the same settings as any page, you can watch the following video tutorial to see how you can get any demo in your site: Lula Rocha Changing templateClosed   Kalium 3   Updated September 5, 2016 at 11:09am   4 Most recent comment from Laborator:Hi Lula,Glad to hear that you managed to find the problem :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't k ... Emy Welin Change position of anchor links contentClosed   Kalium 3   Updated September 5, 2016 at 11:09am   3 Most recent comment from [deleted]:Hi Emy,If you want a row to occupy the minimum of browser height then in Visual Composer editor (backend) check "Full height row" option for the current row: (view large version)For your other questi ... Daniel Sub category filterClosed   Kalium 3   Updated September 2, 2016 at 10:19pm   2 Most recent comment from [deleted]:Hi Daniel,Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution. Kiya PopupClosed   Aurum   Updated September 2, 2016 at 10:14pm   2 Most recent comment from [deleted]:Hi Kiya,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.Maybe you can search for any free plugin on ...