Public Tickets
Pauline
No more header on my websiteClosed
Aurum
Updated September 2, 2016 at 4:45pm
11
Most recent comment from Laborator:Hi Pauline,I managed to fix it by simply disabling the Instapress Gallery, I would not suggest you to install 3rd party plugins as they may break the theme.
Delal
Update Kalium ThemeClosed
Kalium 3
Updated September 2, 2016 at 4:17pm
2
Most recent comment from [deleted]:Hi Delal,Great to hear that!
Young Lee
Admin page broken display..Closed
Kalium 3
Updated September 2, 2016 at 4:14pm
2
Most recent comment from [deleted]:Hi Young Lee,That is weird I am not sure what kind of error is that.Can you please share your FTP credentials here, because I need to login to your site and test this issue. Your information is safe ...
Mireia
Search box in main menuClosed
Kalium 3
Updated September 2, 2016 at 2:44pm
5
Most recent comment from [deleted]:Great to hear that!
Lova
Installed plug-in "Loco-translate"Closed
Kalium 3
Updated September 2, 2016 at 2:44pm
2
Most recent comment from [deleted]:Hi Lova,Please store language files in wp-content/languages (global wordpress languages folder) and it won't be affected when you updae the theme.When you click "New Language" for the current active ...
aras
alert box colorClosed
Aurum
Updated September 2, 2016 at 2:36pm
2
Most recent comment from [deleted]:Hi Aras,To change alert colors, please use custom CSS, it is quite simple:
.woocommerce-error.woocommerce-info,
.woocommerce-info.woocommerce-info,
.woocommerce-message.woocommerce-info {
...
Rodrigo
ErrorClosed
Kalium 3
Updated September 2, 2016 at 2:32pm
2
Most recent comment from [deleted]:Hi Rodrigo,
Download this file and replace it in this directory (of the theme): /tpls
This should fix your issue.
Sorry for the delay of the answer, as we were on holidays break and suppo ...
Rick Landers
Contact PageClosed
Kalium 3
Updated September 2, 2016 at 2:12pm
2
Most recent comment from [deleted]:Hi Rick,Actually our contact form doesn't support captcha, however it uses an anti-spam technique and it is not possible for spam bots to send email via our own implemented contact form.We are going ...
Victor
Google MapsClosed
Neon
Updated September 2, 2016 at 2:08pm
2
Most recent comment from [deleted]:Hi Victor,In order to apply the Google API key, in tag add the src with API key like shown below:
This should work for you.
Merle
demo content installClosed
Kalium 3
Updated September 2, 2016 at 2:00pm
2
Most recent comment from [deleted]:Hi Merle,If you can successfully install demo content packs then don't worry about the requirements, it often happens that even if these requirements doesn't match the demo content could be installed. ...
Matt
Body borderClosed
Aurum
Updated September 2, 2016 at 11:34am
3
Most recent comment from [deleted]:Hi Matt,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.So is this question still active or maybe y ...
Noah Kadner
Change Hamburger menu font/sizeClosed
Kalium 3
Updated September 2, 2016 at 11:33am
2
Most recent comment from [deleted]:Hi Noah,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.Font of Menu changes based on the font that ...
Rick Landers
Update to 1.9.4 Closed
Kalium 3
Updated September 2, 2016 at 11:31am
6
Most recent comment from [deleted]:Hi Rick,
Download this file and replace it in this directory (of the theme): /tpls
This should fix your issue.
Sorry for the delay of the answer, as we were on holidays break and support ...
Mark
Demo ThemesClosed
Kalium 3
Updated September 2, 2016 at 11:28am
2
Most recent comment from [deleted]:Hi Mark,
1— You just need to install Main Demo content: (view large version)and then go to Laborator > Theme Options > Theme Styling > Custom Skin, and activate Dark Skin(view large version)P.S ...
Roman
PHP 7.0 compatibilityClosed
Kalium 3
Updated September 2, 2016 at 11:25am
2
Most recent comment from [deleted]:Hi Roman,Actually our theme demos are running with PHP 7.0.8 and they work just fine, so feel free to upgrade your PHP version.Sorry for the delay of the answer, as we were on holidays break and suppo ...