Public Tickets
Kiya
PopupClosed
Aurum
Updated September 2, 2016 at 10:14pm
2
Most recent comment from [deleted]:Hi Kiya,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.Maybe you can search for any free plugin on ...
diogo
suportClosed
Kalium 3
Updated September 2, 2016 at 10:10pm
2
Most recent comment from [deleted]:Hi diogo,Can you please download this file and replace it in this directory (of the theme): /tpls
This should fix your issue.If your problem is still active then can you please try to be very s ...
Steven
footer on portfolio pages fatal errorClosed
Kalium 3
Updated September 2, 2016 at 10:08pm
5
Most recent comment from [deleted]:Hi Steve,Thank you for your nice comment, yes we had a great time, now our batteries are fully charged to release new great updates to Kalium and other themes.
Luciana
Product pageClosed
Aurum
Updated September 2, 2016 at 10:03pm
2
Most recent comment from [deleted]:Hi Luciana,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.I found this answer on the WooCommerce d ...
Sangbong Yi
Main page is brokenClosed
Kalium 3
Updated September 2, 2016 at 9:52pm
2
Most recent comment from Laborator:Hi Sangbong,Can you be more specific about your question, tell us when is this happening and how it is occurring as when I checked your site every time it was showing fine.
Raquel
SEO Closed
Oxygen
Updated September 2, 2016 at 9:50pm
2
Most recent comment from [deleted]:Hi Raquel,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.If you want to extend SEO possibilities o ...
frank
ubdated theme Closed
Kalium 3
Updated September 2, 2016 at 9:43pm
4
Most recent comment from [deleted]:Hi Frank,I'm very glad to hear that :)
David
Problem with Google MapsClosed
Aurum
Updated September 2, 2016 at 9:38pm
2
Most recent comment from [deleted]:Hi David,I can see that you are not using our theme for the moment. Can you please activate our theme and send us your WordPress username and password? We need to investigate your site and then get ...
Oliver
Blog Title Not ShowingClosed
Kalium 3
Updated September 2, 2016 at 9:35pm
2
Most recent comment from [deleted]:Hi Oliver,I can see that you have already solved this question, maybe you had activated any caching plugin and changes took time to appear on your site.
Mathias
Kalium BROKENClosed
Kalium 3
Updated September 2, 2016 at 9:28pm
2
Most recent comment from [deleted]:Hi Mathias,This is very strange, because this is the first time we hear this kind of problem. Can you please send us your WordPress URL username and password? We need to investigate your site and th ...
Thit
curserClosed
Kalium 3
Updated September 2, 2016 at 9:27pm
6
Most recent comment from [deleted]:Hi Thit,We show that arrow to tell users that they can navigate left or right with mouse or swipe on touch devices.If you want to remove that cursor and show the defualt cursor, just add the cod ...
Daniel
Color menuClosed
Oxygen
Updated September 2, 2016 at 9:24pm
2
Most recent comment from [deleted]:Hi Daniel,Can you please add the code below to Custom CSS:
.oxygen-top-menu > .wrapper > .top-menu-centered { background: #ccc !important;}
Stefan
Logo instead WebsitenameClosed
Kalium 3
Updated September 2, 2016 at 9:21pm
2
Most recent comment from [deleted]:Hi Stefan,This is very strange, can you please send us your site URL, WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sur ...
Daniel
GIFT couponClosed
Oxygen
Updated September 2, 2016 at 8:31pm
2
Most recent comment from Laborator:Hi Daniel,We don't have any gift card plugin that we can recommend to you which works with Oxygen.
Christoph
Fatal error Closed
Aurum
Updated September 2, 2016 at 7:36pm
3
Most recent comment from Christoph:Hey Arlind,oh cool - hope you enjoyed your holiday :D I informed very well that you are currently not available - so no problem for me :)Thanks for fixing the problem!Ticket can be closed. RegardsChr ...