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Public Tickets

Zach Blurry Images on Product PagesClosed   Aurum   Updated September 7, 2016 at 11:35am   12 Most recent comment from Laborator:Hi Zach,We hope that you finally manage to find a fix for this issue, don't worry :) Shine Kim Table descClosed   Neon   Updated September 7, 2016 at 11:32am   2 Most recent comment from [deleted]:Hi Shine,I cannot view the page, it shows 403 Forbidden error. Can you please tell me how can I access the page?Make sure to choose Private Reply when you send us sensitive information! Kuldeep Saxena Increase content block heightClosed   Kalium 3   Updated September 7, 2016 at 11:32am   4 Most recent comment from [deleted]:Hi Kuldeep,You can disable it by going to Parameters and Options area > Side Portfolio > Sticky Description. (view large version) Tuan header "i'm remi" sizeClosed   Kalium 3   Updated September 7, 2016 at 11:28am   4 Most recent comment from [deleted]:Hi Tuan, That is coming from the Custom CSS that we added to make Blog page on the Photography demo more special. Please find this div on your Custom CSS  .single-blog-hold ... Nicolas footerClosed   Aurum   Updated September 7, 2016 at 11:27am   2 Most recent comment from Laborator:Hi Nicolas,To get the same look you can import the demo content by going to Laborator > Demo Content Install and then go to Appearance > Widgets and add any widget in Footer Widgets Mannix Search Error Page/Not Found PageClosed   Aurum   Updated September 7, 2016 at 11:12am   4 Most recent comment from Laborator:Hi Mannix,Unfortunately that's not possible, the search bar is at the top of the page and that's why we haven't put when there is no result. Mannix Hide Reviews Section on Product PageClosed   Aurum   Updated September 7, 2016 at 11:09am   4 Most recent comment from Laborator:You're welcome Mannix :) jelmer sticky menu logoClosed   Oxygen   Updated September 7, 2016 at 10:41am   4 Most recent comment from [deleted]:Hi jelmer,1— We're sorry but this option is not available on our theme for the moment.2— Can you please write URL of this exact page please? We need to investigate your site and then get back to ... sepehr portfolio gallery imagesClosed   Kalium 3   Updated September 7, 2016 at 10:29am   4 Most recent comment from [deleted]:Hi Sepehr,I'm very glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open th ... jterstege themeoption are broken after update 1.9.4.Closed   Kalium 3   Updated September 7, 2016 at 10:28am   6 Most recent comment from [deleted]:Hi Jeff,This is perfect :) Vitaliy where kalium-child, extras, docs ?Closed   Kalium 3   Updated September 7, 2016 at 10:25am   9 Most recent comment from [deleted]:Glad to hear that :) galeriaf4 extra button in single product pageClosed   Aurum   Updated September 6, 2016 at 6:49pm   8 Most recent comment from [deleted]:Hi galeriaf4,Download this file and replace it in this directory (of the theme): /wp-content/themes/aurum/woocommerce/single-product/add-to-cart/And see if it works for you? Karl Error on Product pageClosed   Kalium 3   Updated September 6, 2016 at 6:42pm   4 Most recent comment from [deleted]:Hi Karl,Yes, we have just discovered this issue, so here is the quickfix for this as well:Download this file and replace it in this directory (of the theme): /wp-content/themes/kalium/woocommerce/sing ... Carter Woocommerce Errors Closed   Kalium 3   Updated September 6, 2016 at 5:44pm   4 Most recent comment from [deleted]:Hi,Can you download this file and replace it in this directory (of the theme): /wp-content/themes/kalium/woocommerce/single-productThis should fix the issue, it was a bug in our theme. Husame KILICKAYA Language SwitcherClosed   Aurum   Updated September 6, 2016 at 5:25pm   6 Most recent comment from Laborator:You're welcome Husame :)