Public Tickets
Kelly
Plugin ErrorsClosed
Kalium 3
Updated September 13, 2016 at 5:38pm
2
Most recent comment from [deleted]:Hi Kelly,It looks like your server doesn't allow installing of the plugins. We don't offer support for this situations so can you please contact your hosting provider for this. We maybe can help you, ...
Jay Davis
Just purchased, need help with a few things please!Closed
Kalium 3
Updated September 13, 2016 at 5:35pm
2
Most recent comment from [deleted]:Hi Jay,Glad to hear your kind words :)1— I don't have your Wordpress credentials for the moment to check, but can you please go to Theme Options > Other Settings > Video & Audio Settings and check ...
meiping
No enable shipping button in woo commerceClosed
Aurum
Updated September 13, 2016 at 5:23pm
2
Most recent comment from Laborator:Hi Meiping,The shipping methods are not related to the theme, you will need to set them up on WooCommerce and then when proceeding to the checkout you will have to chose them.
dngr
Saving theme optionsClosed
Kalium 3
Updated September 13, 2016 at 5:13pm
2
Most recent comment from Laborator:Hi dngr, Can you please send us your site URL, WordPress and FTP username and password? We need to investigate your site and then get back to you if we have a possible solution.
Make sure to cho ...
Sara
new themesClosed
Kalium 3
Updated September 13, 2016 at 4:32pm
4
Most recent comment from [deleted]:Hi Sara,
You just need to go to Laborator > Demo Content Install.
http://drops.laborator.co/13oOWPlease note that if you are using another Kalium Demo, installing another demo will create du ...
Chojaeyoung
languageClosed
Oxygen
Updated September 13, 2016 at 4:17pm
2
Most recent comment from [deleted]:Hi Chojaeyoung,Please just read WPML Documentation and you will be able to understand the procedure of translating the theme :)
Hub Uy
Update ProblemClosed
Kalium 3
Updated September 13, 2016 at 4:13pm
4
Most recent comment from Laborator:Hi Hub Yu,Can you post the links where the images are missing cause as I could see, all over your site the images were showing.
Avril
Full screen image on a pageClosed
Kalium 3
Updated September 13, 2016 at 4:12pm
2
Most recent comment from [deleted]:Hi Avril,You just need to make that row full-width (Stretch Row) http://drops.laborator.co/1bPeQ
t1me1srunn1nout
Splash ScreenClosed
Kalium 3
Updated September 13, 2016 at 4:02pm
2
Most recent comment from Laborator:Hi there,We can achieve something like this with custom CSS, but I don't know if we can make the animation effect after 3 seconds.Can you please send us your site URL first, so we can investigate your ...
James
How to Change Colour on shopClosed
Aurum
Updated September 13, 2016 at 3:57pm
2
Most recent comment from Laborator:Hi James,Paste the following code in the Custom CSS area to change the color of category title:
.woocommerce .products .product-category a h3 {
background: #CCC;
color: #000;
}
antonio
portfolio, masonry + visible titleClosed
Kalium 3
Updated September 13, 2016 at 3:46pm
4
Most recent comment from [deleted]:Glad to hear that :)
Pedro
Bilingual WordpressClosed
Kalium 3
Updated September 13, 2016 at 1:20pm
2
Most recent comment from [deleted]:Hi Pedro,
If you want to have more than one language on your site you must use WPML plugin. Our theme is compatible with the plugin.
Sabina
woocommerce photo missingClosed
Aurum
Updated September 13, 2016 at 1:17pm
3
Most recent comment from [deleted]:Hi Sabina,Your Coming Soon mode is appearing when i visit your links. So can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we ...
Andrew Crawford
Payment Method Icon Alt TagsClosed
Oxygen
Updated September 13, 2016 at 1:05pm
4
Most recent comment from [deleted]:Hi Andrew,
Glad to hear that :)
Jonea Sugishita
Google Map on Contact PageClosed
Oxygen
Updated September 13, 2016 at 1:04pm
6
Most recent comment from [deleted]:Hi Jonea,
I'm glad to hear that your problem is now fixed :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if ...