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Public Tickets

Katrin Update: Fatal error: Out of memoryClosed   Kalium 3   Updated September 9, 2016 at 11:51am   2 Most recent comment from [deleted]:Hi Katrin,Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update ... NikkiEz Update with custom cssClosed   Kalium 3   Updated September 9, 2016 at 11:41am   2 Most recent comment from Laborator:Hi NikkiEz,If you have added your custom CSS in the Custom CSS area then none of your content will be lost, it will remain untouched and also the Theme Settings, what can change is the theme files (i ... alysa installationClosed   Kalium 3   Updated September 9, 2016 at 11:37am   19 Most recent comment from [deleted]:Hi Alysa,In order to remove these URL-s do the following:1. To remove "www.photographertasmania.com.au/tag/envato/" go to Posts > Tags, and delete the tag "Envato" from the list of tags.2. To remove ... Gaurav The files are outdatedClosed   Xenon   Updated September 9, 2016 at 11:19am   2 Most recent comment from [deleted]:Hi Gaurav,The Xenon files on live version are shown with PHP so in the footer it uses current date. Xenon files (download package) come in html version, we use framework to generate Xenon to HTML.The ... Maria not working on Android devicesClosed   Kalium 3   Updated September 9, 2016 at 10:57am   4 Most recent comment from [deleted]:Hi Maria, I'm glad to hear that :) If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open ... Lula Rocha Blog SettingsClosed   Kalium 3   Updated September 9, 2016 at 10:56am   8 Most recent comment from [deleted]:Hi Lula,I'm glad to hear that :) Avril Menu order / social iconsClosed   Kalium 3   Updated September 8, 2016 at 5:32pm   2 Most recent comment from [deleted]:Hi Avril,1—You can change the ordering of Portfolio Items easily by using the Post Types Order plugin, install and activate it, manage the ordering easily by dragging the titles of the items and ... James Spacing all squashedClosed   Aurum   Updated September 8, 2016 at 4:17pm   6 Most recent comment from [deleted]:Hi James, I'm sorry but i don't see this button  (view large version) Did you read my last message please? We only give support for our theme, we are not responsible if any plugin d ... Martin Woo commerce productsClosed   Aurum   Updated September 8, 2016 at 4:15pm   6 Most recent comment from Laborator:You're welcome Martin :) Thomas DeXter Transparend header with menuClosed   Oxygen   Updated September 8, 2016 at 4:15pm   30 Most recent comment from Laborator:What do you mean with changing the license? Changing to another theme? Vincent post controlsClosed   Kalium 3   Updated September 8, 2016 at 3:52pm   10 Most recent comment from Laborator:You're welcome Vincent :) Arp Empty search resultsClosed   Aurum   Updated September 8, 2016 at 1:22pm   6 Most recent comment from [deleted]:Hi Arp, I'm glad to hear that :) If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open ... Andrew Wheeler contact form tabs colorClosed   Kalium 3   Updated September 8, 2016 at 1:16pm   10 Most recent comment from [deleted]:Hi Andrew, I'm very glad that you managed to solve this, yes probably it was misunderstanding. Catherine Various Closed   Kalium 3   Updated September 8, 2016 at 12:54pm   15 Most recent comment from Laborator:You're welcome Catherine :)  Erica having trouble updating themeClosed   Kalium 3   Updated September 8, 2016 at 12:49pm   2 Most recent comment from [deleted]:Hi Erica,If you are using Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH Envato was having problems yesterday with their API, and now ...