Public Tickets
john
Please Help!!!! Fatal Error MessageClosed
Kalium 3
Updated September 14, 2016 at 9:14pm
4
Most recent comment from john:Thank you
Joshua
header colorClosed
Aurum
Updated September 14, 2016 at 6:05pm
2
Most recent comment from [deleted]:Hi Joshua,Yes that can be changed by going to Laborator > Theme Options > Theme Styling > Custom Skin Builder.P.S: You are using an old version of our theme (2.9.4) and the latest version for the mo ...
Joshua
page shadow colorClosed
Aurum
Updated September 14, 2016 at 5:39pm
2
Most recent comment from Laborator:Hi Joshua,I don't know if you mean the link active color or which one but this is the CSS that you need to paste in the Custom CSS area to change the color:
header .current-menu-item {
backgrou ...
Raul
error in productsClosed
Oxygen
Updated September 14, 2016 at 5:31pm
4
Most recent comment from [deleted]:Hi Raul,Have you fixed this problem please because i can't see that problem as described on the image with the link that you provided to us.
leon
instagramClosed
Kalium 3
Updated September 14, 2016 at 5:25pm
2
Most recent comment from [deleted]:Hi Leon,To show instagram photos on your website you can download any plugin that does this job. Such as this one Instagram Feed.
Jacob
Multiple IssuesClosed
Kalium 3
Updated September 13, 2016 at 7:36pm
2
Most recent comment from [deleted]:Hi Jacob,1— This is not possible for the moment, but it is on our to-do list and we will see what can we do with it on the next 1-2 theme updates.2— This is not possible.3— Can you please try ...
Manolis
Add Buy/Add to Cart buttonClosed
Kalium 3
Updated September 13, 2016 at 7:33pm
4
Most recent comment from [deleted]:Hi Manolis,Thanks for your kind words, I'm very glad to hear them :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, ( ...
Mei
Child themeClosed
Kalium 3
Updated September 13, 2016 at 7:29pm
2
Most recent comment from [deleted]:Hi Mei,You can install Child theme easily, and it can be found on the download files.To install it just go to Appearance > Themes > Add New.
denny
built query portfolio items at visual composer didnt workClosed
Kalium 3
Updated September 13, 2016 at 7:15pm
2
Most recent comment from Laborator:Hi Denny,1. You should use the Taxonomies field instead of Categories if you want to filter them.2. Add the following CSS in the Custom CSS:
p, .section-title p, .main-footer .footer-widgets .wp-wi ...
Maria Mora
contact formClosed
Kalium 3
Updated September 13, 2016 at 7:04pm
2
Most recent comment from [deleted]:Hi Maria,The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server.
...
Minnoe
Creating Static PageClosed
Kalium 3
Updated September 13, 2016 at 6:52pm
2
Most recent comment from [deleted]:Hi Minnoe,To do that, you just need to Settings > Reading on your Wordpress site. (view large version)
Jon
Portfolio Pages are MissingClosed
Kalium 3
Updated September 13, 2016 at 6:49pm
8
Most recent comment from Jon:Oh great, thank you!
Mark
Revolution SliderClosed
Kalium 3
Updated September 13, 2016 at 6:41pm
2
Most recent comment from Laborator:Hi Mark,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.
Make sure to choose Private Reply when ...
Sanjiv
Fatal ErrorClosed
Aurum
Updated September 13, 2016 at 6:34pm
2
Most recent comment from Laborator:Hi Sanjiv,Please put your site online somewhere so we can see it live.
Avril
Full screen revolution sliderClosed
Kalium 3
Updated September 13, 2016 at 6:31pm
2
Most recent comment from [deleted]:Hi Avril,I think that you only need to go on the Parameters and Options area and Header Options > and set the Header Position to Absolute. (view large version)