Public Tickets
Sherman
Single Portfolio AlignmentClosed
Kalium 3
Updated January 11, 2017 at 12:07pm
12
Most recent comment from [deleted]:Hi Sherman,I'm glad to hear that
Alexander
team membersClosed
Kalium 3
Updated January 11, 2017 at 12:03pm
4
Most recent comment from [deleted]:Hi Alexander,
Glad to hear that
Will set this ticket as solved from here.
Portinari
Underlined menu and cart icon colorClosed
Aurum
Updated January 11, 2017 at 11:38am
6
Most recent comment from Laborator:Hi Portinari,
Each user has it's own specific problems and so is yours, I said that we will need to see it live in order to see where the problem is coming from. Before purchasing we cannot predic ...
natasazuu
updateClosed
Kalium 3
Updated January 10, 2017 at 8:20pm
4
Most recent comment from [deleted]:Hi natasazuu,
You should not have any problem to update your theme with the Envato Market plugin. Because this plugin works.
Anyway you can also update your theme manually by just going to your Down ...
ixidron
Parameters and Options In WP AdminClosed
Kalium 3
Updated January 10, 2017 at 8:13pm
2
Most recent comment from [deleted]:Hi there,Please renew your support subscription and and we’ll be happy to assist.
Rico
Edit Cart and Checkout pageClosed
Aurum
Updated January 10, 2017 at 6:21pm
4
Most recent comment from [deleted]:Hi Rico,It's normal that this should workWill set this ticket as solved from here.
Lula Rocha
FooterClosed
Kalium 3
Updated January 10, 2017 at 6:13pm
6
Most recent comment from [deleted]:Hi Lula,
I'm glad to hear that, have a nice week
Susannah
importing demo siteClosed
Kalium 3
Updated January 10, 2017 at 6:04pm
2
Most recent comment from [deleted]:Hi Susannah,This problem happens when your PHP limits are lower than themes recommend. Please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time ...
Patrick
page heading title - want to change colourClosed
Kalium 3
Updated January 10, 2017 at 4:26pm
2
Most recent comment from [deleted]:Hi Patrick,
We usually don't give support for customizations but i will try to help you this time:
Please add the code below to Custom CSS
.home .section-title h1 {
color: red !important;
...
KMAN888
Register Page DNEClosed
Aurum
Updated January 10, 2017 at 4:13pm
4
Most recent comment from [deleted]:For more info about what those functions do please read Wordpress and WooCommerce documentation please.Our support is related to our theme only.
Cassie Bone
H2 CSS overrides not workingClosed
Kalium 3
Updated January 10, 2017 at 4:07pm
2
Most recent comment from [deleted]:Hi Cassie,I think that you have solved this problem http://drops.laborator.co/eOt8Please read this article: Manage FontsSpecially this video:and you will see which is the best way to edit font size ...
intifabricioo
English translation, custom underline linksClosed
Kalium 3
Updated January 10, 2017 at 4:04pm
5
Most recent comment from [deleted]:Hi intifabricioo,2— I'm sorry but that is not possible, you can either remove or leave the underline there.Will set this ticket as closed from here.
intifabricioo
disable fade-in effect on thumbnailsClosed
Kalium 3
Updated January 10, 2017 at 3:51pm
2
Most recent comment from [deleted]:Hi there,This option is not available.Will set this ticket as closed from here.
intifabricioo
disable sidebar on single product pageClosed
Kalium 3
Updated January 10, 2017 at 3:48pm
4
Most recent comment from [deleted]:Hi there,
This is happening because you have pressed enter on your product description. Here is how it should like if you don't press enter there http://drops.laborator.co/L8n
Will set this ticket ...
donnafertig
For "Main/Background Image" There is NO button with a CTA of "Change Image"Closed
Kalium 3
Updated January 10, 2017 at 3:13pm
2
Most recent comment from [deleted]:Hi Donna,This is a double ticket and i have responded to this ticket here https://laborator.ticksy.com/ticket/1012950/. Please don't create double tickets anymore Will set this ticket as closed fro ...