Public Tickets
wmueller
Ham SymbolClosed
Kalium 3
Updated January 17, 2017 at 11:40am
4
Most recent comment from [deleted]:Hi Wolfgang,Glad to hear that and have a great weekWill set this ticket as solved from here.
lennart
portfolio item sizesClosed
Kalium 3
Updated January 17, 2017 at 11:36am
2
Most recent comment from [deleted]:Hi lennart,
I'm sorry but that option is not offered on Wordpress or on our theme.
Marek
Kalium 2.0 update issuesClosed
Kalium 3
Updated January 16, 2017 at 8:09pm
16
Most recent comment from [deleted]:Hi Marek,
I'm very glad to hear that all the questions are solved now.
Hope that you don't need our support anymore haha
Have a great week!
funnyvegacademy
Advanced Custom Fields plugin activation errorClosed
Kalium 3
Updated January 16, 2017 at 7:50pm
4
Most recent comment from [deleted]:Hi there,No need for the FTP because i just fixed this problem for you by updating the theme to the latest version on your site (view on new page)
wmueller
Portfolio Item Type Carousel ... seriouslyClosed
Kalium 3
Updated January 16, 2017 at 7:48pm
7
Most recent comment from [deleted]:Hi Wolfgang,Yeah, I was little confused about that.Glad that you have managed to solve this. Will close this ticket now.Best regards and have a great day.
Ryan Schott
Customize white logo over slider on home pageClosed
Kalium 3
Updated January 16, 2017 at 7:19pm
2
Most recent comment from Laborator:Hi Ryan,To remove the white logo you need to edit the page you have the white logo and then scroll down, follow the instructions on the screenshot below: (view large version)
Chris
Upgrade not registeringClosed
Kalium 3
Updated January 16, 2017 at 6:57pm
4
Most recent comment from [deleted]:Hi Chris,
I saw that you have created another ticket and my team mate will respond to your ticket soon.
Sorry but on Monday we have a lot of tickets because we don't provide support on weekend.
Th ...
dages
how a title (and subtitle)Closed
Kalium 3
Updated January 16, 2017 at 6:49pm
2
Most recent comment from [deleted]:Hi Elodie,
You are using an very old version of our theme 1.8.2 , the latest version for the moment is 2.0.3.1, please update your theme first and then the premium plugins too.
The easiest way to ...
Nyasro
Tweet WidgetClosed
Kalium 3
Updated January 16, 2017 at 6:45pm
3
Most recent comment from Laborator:Hi Nyasro,Glad to hear you managed to find it out, I will close this ticket now.
Azhar
Search in datatableClosed
Xenon
Updated January 16, 2017 at 6:30pm
2
Most recent comment from [deleted]:Hi Azhar,Please update DataTables library to latest version because they have improved their API for searching the table:
// DataTablevar table = $('#example').DataTable();// Apply the searchtable.co ...
Dan
Duplicates in blog due to plugin conflicClosed
Aurum
Updated January 16, 2017 at 6:03pm
2
Most recent comment from [deleted]:Hi Dan,Please renew your support subscription and and we’ll be happy to assist.Thanks for your understanding!
David
Masonry OptionsClosed
Kalium 3
Updated January 16, 2017 at 3:05pm
2
Most recent comment from Laborator:Hi David,
Unfortunately this is not possible with Kalium.
P.S: Next time if you need our help please renew your support subscription and and we’ll be happy to assist.Hope for your understanding!
Javier
My home page I can not editClosed
Aurum
Updated January 16, 2017 at 1:24pm
2
Most recent comment from Laborator:Hi Javier,The problem is coming from your plugins, please watch out what plugins you use because as I could see you are using a lot of them which is not a good idea, it will break down the theme, ...
camillawatson
Image size - Single PageClosed
Kalium 3
Updated January 16, 2017 at 1:10pm
4
Most recent comment from Laborator:Hi camillawatson,Can't see it as your site ins on maintenance mode, please disable your maintenance mode or provide us with your login credentials.To include your credentials click Insert Credentials ...
luigipica
Problems with Hoover and LightboxClosed
Kalium 3
Updated January 16, 2017 at 1:08pm
2
Most recent comment from Laborator:Hi luigipica,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credenti ...