Public Tickets
monicaspodek
Logo toolClosed
Kalium 3
Updated January 18, 2017 at 2:16pm
2
Most recent comment from [deleted]:Hi monicaspodek,1— We have seen that this problem happens to some users and we have contacted Visual Composer team about this issue. They have told us that this problem is very rare and they will t ...
David Kerkhoff
Blog 'Link'Closed
Kalium 3
Updated January 18, 2017 at 1:44pm
11
Most recent comment from Laborator:You're welcome David
Stefano
Shop sidebar in other pagesClosed
Oxygen
Updated January 18, 2017 at 1:24pm
2
Most recent comment from Laborator:Hi Stefano,I will need to see what kind of pages are these, are they built with Visual Composer or they're WooCommerce pages?Can you please share your site credentials here, because we need to login t ...
parthiban-exalogic
Logout button issueClosed
Neon
Updated January 18, 2017 at 1:09pm
2
Most recent comment from [deleted]:Hi,You can add logout button in user profile header: (view large version)So the HTML for that is:
Log out Add it to the end of list: (view large version)
solmoss
Sidebar problem on Single ProductClosed
Kalium 3
Updated January 18, 2017 at 12:59pm
6
Most recent comment from [deleted]:Hi René,That is happening because we needed to send you some other files to fix this problem for the left sidebar too.The good news is that we will release an update this week that will fix this pro ...
lkbirk
Link layout without actual linkClosed
Kalium 3
Updated January 18, 2017 at 11:48am
2
Most recent comment from [deleted]:Hi lkbirk,I''m sorry but we don't provide support for customizations on the theme.
mermecheo
Media LibraryClosed
Kalium 3
Updated January 17, 2017 at 2:01pm
2
Most recent comment from [deleted]:Hi mermecheo,1— This doesn't seem like a theme issue because this is a Wordpress area where our theme doesn't change anything.Can you please check if your server meets the recommended PHP configur ...
jkmcclure
photography imagesClosed
Kalium 3
Updated January 17, 2017 at 1:59pm
5
Most recent comment from Laborator:Hi jkmcclure,
We don't have any exact documentation for this type, the problem is that you don't have any item published or your item do not have any featured image set so it does not show anything, ...
stephanie
How to change the map marker colorClosed
Kalium 3
Updated January 17, 2017 at 1:58pm
2
Most recent comment from [deleted]:Hi Stephanie,You can't change the color of that exact pin because that icon is called from the script that offers this functionality but you can upload your own pin image there. (view on new page)
stephanie
Site size OptimisationClosed
Kalium 3
Updated January 17, 2017 at 1:08pm
6
Most recent comment from Laborator:Hi Stephanie,The problem was on our side, not because of you so just replace that file and everything will be okay again, we will include the fix in the next update but I gave you the quick-fix so yo ...
aboutbodyrichmond
Shop not working on mobileClosed
Kalium 3
Updated January 17, 2017 at 1:07pm
8
Most recent comment from Laborator:Hi Vlad,Just managed to fix the Sidebar Right for mobile, we are working on fixing this for the next update as we have had some issues with it, the sidebar left at the moment doesn't work on mobile p ...
remyalexander88
SEOClosed
Kalium 3
Updated January 17, 2017 at 12:38pm
2
Most recent comment from Laborator:Hi Remy,We have tried to make the theme as SEO friendly as we could, also we support the Yoast SEO plugin which is the most popular SEO plugin and helps your site to be search-engine friendly.
Mitch White
Custom CSS all type on website one colourClosed
Kalium 3
Updated January 17, 2017 at 12:25pm
4
Most recent comment from [deleted]:Hi Mitch,
Just add the code below to Custom CSS:
.portfolio-holder .thumb .hover-state.hover-style-white h3 a {
color: #ee5448 !important;
}
.portfolio-holder .thumb .hover-state.hover-styl ...
Yuriy Dakal
Issue with "woocommerce-message"Closed
Kalium 3
Updated January 17, 2017 at 12:16pm
2
Most recent comment from [deleted]:Hi Yuriy,Yes that happens only on that demo. Don't worry if the same happens to you too please just add this CSS code to your Custom CSS:
body.single-product .woocommerce .woocommerce-message { ...
aboutbodyrichmond
portfolio on mobileClosed
Kalium 3
Updated January 17, 2017 at 12:14pm
6
Most recent comment from Laborator:Happy to hear that VladP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A ...