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Public Tickets

David Masonry OptionsClosed   Kalium 3   Updated January 16, 2017 at 3:05pm   2 Most recent comment from Laborator:Hi David, Unfortunately this is not possible with Kalium. P.S: Next time if you need our help please renew your support subscription and and we’ll be happy to assist.Hope for your understanding! Javier My home page I can not editClosed   Aurum   Updated January 16, 2017 at 1:24pm   2 Most recent comment from Laborator:Hi Javier,The problem is coming from your plugins, please watch out what plugins  you use because as I could see you are using a lot of them which is not a good idea,  it will break down the theme, ... camillawatson Image size - Single PageClosed   Kalium 3   Updated January 16, 2017 at 1:10pm   4 Most recent comment from Laborator:Hi camillawatson,Can't see it as your site ins on maintenance mode, please disable your maintenance mode or provide us with your login credentials.To include your credentials click Insert Credentials ... luigipica Problems with Hoover and LightboxClosed   Kalium 3   Updated January 16, 2017 at 1:08pm   2 Most recent comment from Laborator:Hi luigipica,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credenti ... Damene Visual ComposerClosed   Kalium 3   Updated January 16, 2017 at 12:39pm   2 Most recent comment from [deleted]:Hi Damene,Visual Composer may display "purchase" notification, but just ignore them, because Kalium uses extended license of Visual Composer and you have all features there. Alban kalium adjustmentsClosed   Kalium 3   Updated January 16, 2017 at 12:17pm   2 Most recent comment from Laborator:Hi Alban,Paste the following CSS in your Custom CSS and you can change the values: /* Change spacing in category filter */ .product-filter ul li { margin-left: 15px; } /* Change font size i ... Hugo8888 Demo content can't still be importedClosed   Kalium 3   Updated January 16, 2017 at 11:56am   2 Most recent comment from Laborator:Hi Hugo8888,That's sad to hear as most of the themes  require more time and more space to be installed, anyway have you tried installing the theme even though the recommended max_execution_time is l ... Vaibhav Kumar Shadow on productsClosed   Aurum   Updated January 16, 2017 at 11:50am   3 Most recent comment from [deleted]:Hi Vaibhav,I think that this ticket was related to your last ticket.As I said earlier on our demos shadows are inside the image. You can add shadows with CSS very easily with the code that i send to ... Antonio Gouveia Footer backround colourClosed   Kalium 3   Updated January 16, 2017 at 11:22am   8 Most recent comment from [deleted]:Hi Antonio,Thank you very muchHave a great week! simodelle Product carouselClosed   Aurum   Updated January 16, 2017 at 11:21am   6 Most recent comment from [deleted]:Hi simodelle,Glad to hear that lisbethborda WPBakery Visual Composer 5.0.1Closed   Aurum   Updated January 13, 2017 at 7:18pm   4 Most recent comment from Laborator:Hi Lis,We don't have any ETA for the theme update, but it will be during this month. Vaibhav Kumar Help regarding featuresClosed   Aurum   Updated January 13, 2017 at 3:20pm   14 Most recent comment from [deleted]:Hi Vaibhav, Yes you are right, the shadow on our demo is showing because we have used images that have shadows. Support doesn't support  customization services but i will give you the CSS code to ... tinagency side portfolio: alignment title - imageClosed   Kalium 3   Updated January 13, 2017 at 1:23pm   4 Most recent comment from [deleted]:Hi Tina,1— Can you please add the code below to Custom CSS .single-portfolio-holder .title h1 { margin-top: 0px !important;}2— That is happening because you have activated full-width header. Y ... vircom Update IssueClosed   Kalium 3   Updated January 13, 2017 at 1:18pm   2 Most recent comment from [deleted]:Hi vircom, Usually those errors happen if user has edited the core theme files or they have done a big change on their Child theme. I'm glad to hear that the problem is now fixed Will set this tic ... Ross adjusting page paddingClosed   Kalium 3   Updated January 13, 2017 at 12:45pm   4 Most recent comment from Laborator:Hi Ross,You can adjust the size of the container through Custom CSS, adding the following CSS should do the job: .container { width: 1280px; } If some images are not larger than the actual siz ...