Public Tickets
Gi
RegistrationClosed
Kalium 3
Updated January 6, 2017 at 4:11pm
2
Most recent comment from [deleted]:Hi Gi,
You just need to click this option:
(view on new page)
Joao Relvas
Parameters and Options not showingClosed
Kalium 3
Updated January 6, 2017 at 4:02pm
4
Most recent comment from [deleted]:Hi Joao,I'm very glad to hear that your problem is solved nowP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you d ...
myriam
Sorting portfolio items doesn't workClosed
Kalium 3
Updated January 6, 2017 at 3:09pm
2
Most recent comment from [deleted]:Hi myriam,Please write URL of this exact page please? Also please share your Wordpress credentials here, because I need to login to your site and test your issue. Your information is safe here (priv ...
Chris46
Google APIClosed
Oxygen
Updated January 6, 2017 at 2:46pm
2
Most recent comment from [deleted]:Hi Chris,Go to this site and then you just need to do this http://drops.laborator.co/qbGR
Daphne
setting the right size gallery itemClosed
Kalium 3
Updated January 6, 2017 at 2:24pm
2
Most recent comment from [deleted]:Hi Daphne,
You can't select the size like that but you can do this http://drops.laborator.co/uev4:
Can you please add the code below to Custom CSS
.lg-outer .lg-img-wrap {
padding: 100px 15p ...
JuanJareño
Change sub-menu settingsClosed
Kalium 3
Updated January 6, 2017 at 2:09pm
2
Most recent comment from [deleted]:Hi Juan,
So you need to customize the theme. We don't offer that level of customizations but we will help you this time.
Can you please add the code below to Custom CSS
.main-header.menu-type-sta ...
emweh
Portfolioitem without title on hoverClosed
Kalium 3
Updated January 6, 2017 at 1:50pm
2
Most recent comment from [deleted]:Hi Mike,
1— Can you please add the code below to Custom CSS
/* Hide title of the portfolio items */
.hover-state.hover-eff-fade-slide:hover .info h3 {
display: none;
}
/* Hide category o ...
Misael Avelar
Menu focusClosed
Aurum
Updated January 6, 2017 at 1:38pm
2
Most recent comment from [deleted]:Hi Misael,Can you please add the code below to Custom CSS
.nav > li > a:hover, .nav > li > a:focus { background-color: transparent !important;}
jeffplo
PHP ConfigurationClosed
Kalium 3
Updated January 6, 2017 at 1:18pm
2
Most recent comment from [deleted]:Hi jeffplo,You can always contact your host and ask them what the current settings are and have them adjust them if needed. Please note though that many hosts will try to keep the PHP limits low with ...
celinelejeune
woocommerce - payment pageClosed
Kalium 3
Updated January 6, 2017 at 1:16pm
6
Most recent comment from [deleted]:Hi Céline,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this lin ...
Samantha
The size of my logo on mobile / tablet is too smallClosed
Kalium 3
Updated January 6, 2017 at 1:14pm
2
Most recent comment from [deleted]:Again, please renew your support subscription and and we’ll be happy to assist.
Samantha
Social media buttons don't work properlyClosed
Kalium 3
Updated January 6, 2017 at 1:03pm
2
Most recent comment from [deleted]:Hi Samantha,
Your support has expired: March 1, 2016 Please renew your support subscription and and we’ll be happy to assist.
bridley
Won't ActivateClosed
Kalium 3
Updated January 6, 2017 at 1:00pm
12
Most recent comment from [deleted]:I'm glad to hear thatWill set this ticket as solved from here.
iwanluiten
Demo content uninstallClosed
Kalium 3
Updated January 6, 2017 at 12:54pm
2
Most recent comment from [deleted]:Hi Iwan,
You just need to use any of the WP reset plugins, for example this one WordPress Reset.
It will reset all the things on your Wordpress, as it was a fresh Wordpress install.
Stefan
edges are cutClosed
Kalium 3
Updated January 5, 2017 at 8:27pm
4
Most recent comment from [deleted]:Hi Stefan,
Thanks for providing WP credentials.
The problem is happening because of this plugin "Print Friendly and PDF" i disabled it and now your site is appearing as it should.
Note: Every time ...