Public Tickets
hpetsteg
FYI - your demos are downClosed
Aurum
Updated March 3, 2017 at 6:38pm
4
Most recent comment from [deleted]:Hi hpetsteg,I'm very glad to hear that. If you see any loading problem on your country again please let us knowHave a great weekend!
Angela
homepage auto play video just like the demoClosed
Kalium 3
Updated March 3, 2017 at 2:26pm
4
Most recent comment from Laborator:Hi Angela,
1. The problem is that the video (Revolution Slider) is built with a 3rd party plugin which is included in our theme, and there is not a tutorial on how to create it from the beginning sin ...
ThetaStudio
Custom skin builder and google event trackingClosed
Kalium 3
Updated March 3, 2017 at 2:21pm
6
Most recent comment from [deleted]:Hi ThetaStudio,
Glad to hear that
Hmm i'm not sure if we can do something about this or how we can help you on this question because this is a custom question and we don't provide support for custo ...
Jakub
TypographyClosed
Kalium 3
Updated March 3, 2017 at 1:48pm
5
Most recent comment from Jakub:Hi,thanks a lot! I'm a bit new to that, so sorry for making a mess:) Anyway this support is amazing!Have a great weekend too!
FreedomNetworking
Unable to get Up-sell and Cross-sell to workClosed
Aurum
Updated March 3, 2017 at 1:41pm
2
Most recent comment from Laborator:Hi FreedomNetworking,You are using an old version of our theme (2.9.5) and the latest version for the moment is (2.9.6), please update theme first and then the premium plugins. The easiest way to upda ...
Gonzalo
Show mini cart items count with AJAX.Closed
Aurum
Updated March 3, 2017 at 1:18pm
5
Most recent comment from Laborator:Hi Gonzalo,
Glad to hear that the issue is now solved :)
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you ...
JuanJareño
Change the name "All" on filter categoryClosed
Kalium 3
Updated March 3, 2017 at 12:19am
2
Most recent comment from [deleted]:Hi JuanJareñoCurrently 'All' term is not editable, you can find and edit in the file. or you can send your ftp credentials Which file to edit : theme/kalium/tpls/portfolio-listing-title.php, on li ...
Giorgio
Kalium Theme activation problemClosed
Kalium 3
Updated March 2, 2017 at 9:27pm
14
Most recent comment from [deleted]:Can you please re check your web wp credentials last one is not working currently.Thank you
KJ01
LogoClosed
Kalium 3
Updated March 2, 2017 at 1:31pm
6
Most recent comment from [deleted]:Hi there,This is a double comment for the same thing, please write us on this thread #1078758Will set this ticket as closed from here.
izorg
TypoLab - Error on fonts installationClosed
Kalium 3
Updated March 2, 2017 at 1:31pm
3
Most recent comment from izorg:Hi Arlind,Thx. The verification was successful.Best regards,Michael Zogot
Mark
'Next Project' Link & Private SettingsClosed
Kalium 3
Updated March 2, 2017 at 1:28pm
6
Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here.
stonedcrystals
Flip BoxesClosed
Kalium 3
Updated March 2, 2017 at 12:42pm
2
Most recent comment from [deleted]:Hi there,We don't give support for third-party plugins, and you should contact the plugin author if you have any issue with any third-party plugin.We don't plan to do any feature like that on our them ...
aahlfeeyann
Portfolio pageClosed
Kalium 3
Updated March 2, 2017 at 12:42pm
4
Most recent comment from Laborator:Hi there,
Managed to remove it by disabling it in the Theme Options, the page title is also explained in our documentation. When you move to the new domain, you can write us again to re-activate you ...
ivaninti
sender contact emailClosed
Kalium 3
Updated March 2, 2017 at 12:27pm
4
Most recent comment from [deleted]:Hi ivaninti,Hmm ok then sorry for my mistake.Can you please check this WP Simple Mail Sender plugin, i think that will do the job for you
pagode
Problem with Google MapClosed
Updated March 2, 2017 at 11:42am
8
Most recent comment from [deleted]:Hi pagode,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us with five star rating on themeforest from your Downloads tab, (if you don't know how, just open this ...