Okay

Public Tickets

Daniel Product page optionClosed   Oxygen   Updated March 14, 2017 at 7:57pm   2 Most recent comment from Laborator:Hi Daniel,We do not support 3rd party plugin integrations in the theme, if there is a part in the theme we advertised and does not work we can help you on that issue, otherwise there is no support for ... teddythekid Freelance themeClosed   Kalium 3   Updated March 14, 2017 at 7:22pm   2 Most recent comment from [deleted]:Hi teddythekid 1) To define all images on same size for portfolio read this article. You will find the section Thumbnail size for this type. (view large version) 2) There is solution about arrangin ... Andreas Aguren default category for portfolio itemsClosed   Kalium 3   Updated March 14, 2017 at 7:08pm   4 Most recent comment from [deleted]:Hi herman I'm really glad that that you found solution. Sorry but just cant have default category for portfolio item. Remember to read Kalium Documentation, you can find some very useful things th ... Céline Shop Page - display product attributeClosed   Kalium 3   Updated March 14, 2017 at 5:20pm   7 Most recent comment from [deleted]:Hi Céline, Your site is opening very fast on our end as you can see on this video http://drops.laborator.co/TI6k. Your homepage also calls the RS slider which must take more time to load. But ove ... estebandap Disable "Create Account"Closed   Kalium 3   Updated March 14, 2017 at 5:10pm   2 Most recent comment from Laborator:Hi estebandap,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credent ... Dyramisty Feature requestClosed   Kalium 3   Updated March 14, 2017 at 5:00pm   2 Most recent comment from Laborator:Hi Dyramisty,We haven't thought about this and we don't have it in our plans. You can manually achieve this by adding the author name and contact details as a text block. ronanrocher Disable Right-clickClosed   Kalium 3   Updated March 14, 2017 at 4:34pm   2 Most recent comment from [deleted]:Hi Ronan,Here are few plugins that can add this functionality on your site:https://wordpress.org/plugins/disable-right-click/https://it.wordpress.org/plugins/wp-content-copy-protector/But you can als ... iisaak Polylang errorsClosed   Aurum   Updated March 14, 2017 at 4:32pm   2 Most recent comment from [deleted]:Hi iisaak,After reading the errors, I think your current PHP version doesn't support SimpleXML function is not working properly.I suggest you to contact your host and ask for an explanation. Our theme ... hpetsteg How do you get Cross-Sells and Upsells to workClosed   Aurum   Updated March 14, 2017 at 4:28pm   8 Most recent comment from [deleted]:Hi Don,Ahh, I didn't know that was causing it. So in this case you can remove the code I gave you and use the options from Theme Options.Its not a problem, you didn't waste my time, I was thinking th ... mindjigsaw Masonry LayoutClosed   Kalium 3   Updated March 14, 2017 at 4:12pm   6 Most recent comment from Laborator:Hi there, Sorry for the late reply, the file you will need to edit is this: wp-content/themes/kalium/tpls/post-format-2.phpP.S. Please be aware as by doing customization if something happens like mi ... kubik101 An error occurred while updating LayerSlider WP: License activation is required to receive updatesClosed   Aurum   Updated March 14, 2017 at 3:59pm   6 Most recent comment from [deleted]:Hi brandtz, Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread ... ansichtsART Activate CodeClosed   Aurum   Updated March 14, 2017 at 3:36pm   2 Most recent comment from [deleted]:Hi Frank, Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update ... quaresman6 Media elementsClosed   Kalium 3   Updated March 14, 2017 at 1:41pm   8 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. skweezer please can I have the psd files?Closed   Kalium 3   Updated March 14, 2017 at 1:35pm   2 Most recent comment from [deleted]:Hi there, Sorry for the late re— You can download theme PSD files on this link http://themes.laborator.co/psd — We have released Kalium 2.0.4 but we haven't introduced Centered Menu yet, we don ... mohdashique Logo aspect ratioClosed   Kalium 3   Updated March 14, 2017 at 1:23am   2 Most recent comment from [deleted]:Hi mohdashiqueThe hight of logo is automatic you will not lose the regular form of your logo the width is just to not have extreme size or to not be messy when you upload the logo. To learn more abou ...