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Public Tickets

JeffPrince21 4.2 UpdateClosed   Oxygen   Updated February 27, 2017 at 12:51pm   2 Most recent comment from [deleted]:Hi JeffPrince21,When you update the theme, you will not loose anything unless you have:1. Edited any file inside wp-content/themes/oxygen/ folder2. Translated the theme strings (translations are store ... Chuck Downs WoocommerceClosed   Kalium 3   Updated February 27, 2017 at 12:43pm   3 Most recent comment from [deleted]:Hi Chuck,As i can see from screenshots, WooCommerce is appearing only one time.WooCommerce is the main plugin, the plugin that enables shop on your site.Those other plugins are "extensions" plugins fo ... spivakova ReCaptchaClosed   Kalium 3   Updated February 27, 2017 at 12:41pm   4 Most recent comment from Laborator:You're welcome!Have a great week. spivakova Ubermenu pluginClosed   Kalium 3   Updated February 27, 2017 at 12:38pm   2 Most recent comment from [deleted]:Hi spivakova,For the moment we don't support this plugin. This is on our to-do list  and we will support this plugin later this year ari2109 Change font size Text Separator TitleClosed   Kalium 3   Updated February 27, 2017 at 12:29pm   6 Most recent comment from [deleted]:Hi there, This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage. I will try to help you this time though Can you please add the ... vercettie All of PortfolioClosed   Kalium 3   Updated February 27, 2017 at 12:28pm   21 Most recent comment from Laborator:Hi vercettie, To get new update notifications, please tick the Notify me options on ThemeForest > Downloads for Kalium and you will receive a new update on each update, here you can check the chang ... ivaninti change size of letterClosed   Kalium 3   Updated February 27, 2017 at 12:02pm   2 Most recent comment from Laborator:Hi there,Try pasting the following code in your Custom CSS to get the desired result: .woocommerce .product .item-info .price, .woocommerce .product .item-info .price>.amount { font-size: 20px ... ogomes12 Change Home Page "I'm Remi" to make it largerClosed   Kalium 3   Updated February 27, 2017 at 12:00pm   2 Most recent comment from [deleted]:Hi there,I think that you have edited this part on Custom CSS > Responsive (LG Large Screen) (view on new page)You just need to go there again and put your size there, Juan Cortazar Full container widthClosed   Kalium 3   Updated February 27, 2017 at 11:41am   4 Most recent comment from [deleted]:Hi Juan, Glad to hear thatWill set this ticket as solved from here. insitu invoice in EUROClosed   Aurum   Updated February 27, 2017 at 11:36am   2 Most recent comment from Laborator:Hi Insitu,The payment and finance is not managed by us, it's managed by Envato and I doubt they can send you the invoice in euros instead of dollars, anyway try contacting them and they can give you ... ivaninti logo on cellphone - Coming Soon ModeClosed   Kalium 3   Updated February 26, 2017 at 6:27am   3 Most recent comment from ivaninti:Sorry i was disable the "coming soon mode" i was checking on iPhone 6s IOS 10.2.1 on Safari, now is active. Christopher Global CSS/Labrator SettingsClosed   Kalium 3   Updated February 24, 2017 at 1:00pm   2 Most recent comment from [deleted]:Hi Christopher,Can you please send us a video of this problem?Also please share your Wordpress credentials here, because I need to login to your site and test this "issue". Your information is safe h ... arieta Mobile MenuClosed   Kalium 3   Updated February 24, 2017 at 12:59pm   2 Most recent comment from [deleted]:Hi Arieta,I'm sorry but i can't replicate your problem. I don't see any problem on your device as you can see on those screenshots:Safari: (view on new page) (view on new page)Chrome: (view on new pa ... danielerametta site widthClosed   Kalium 3   Updated February 24, 2017 at 12:24pm   2 Most recent comment from [deleted]:Hi danielerametta, Please read this article Managing Rows on Visual Composer. P.S: Please update your theme to the latest version. If you don't know how, you can learn more on this article Updati ... Coleen Astalos Backorder TextClosed   Aurum   Updated February 24, 2017 at 12:10pm   2 Most recent comment from [deleted]:Hi Coleen,To change that word I suggest you to install Say What plugin, then add new text change and write as original string:Available on backorderContext: woocommerceThen add your own string:Speci ...