Public Tickets
Erick Fernandez
issue with cssClosed
Neon
Updated March 2, 2017 at 11:42am
9
Most recent comment from [deleted]:Hi Erick,Glad to hear thatP.S: If you like our product, it would help us a lot if you could give us with five star rating on themeforest from your Downloads tab, (if you don't know how, just open thi ...
David Kerkhoff
Randomizing PortfolioClosed
Kalium 3
Updated March 2, 2017 at 11:37am
4
Most recent comment from [deleted]:Hi David,
Glad to hear thatWill set this ticket as solved from here.
Andrew Wheeler
custom menu label and search iconClosed
Kalium 3
Updated March 1, 2017 at 9:31pm
5
Most recent comment from Andrew Wheeler:if i had to guess, it's because i've got .show-menu-text set to 20px in custom css.andrew
Andrew Wheeler
mobile/desktop @media breakpointClosed
Kalium 3
Updated March 1, 2017 at 9:26pm
7
Most recent comment from Andrew Wheeler:ok, i understand. will find a workaround.andrew
Ilan
Vimeo ThumbnailClosed
Kalium 3
Updated March 1, 2017 at 7:28pm
2
Most recent comment from [deleted]:Hi IlanCurrently theme doesn't support except thumbnail.Thank you.
Albin Gustafsson
Hide read more text and adjust excerpt length for blog posts?Closed
Kalium 3
Updated March 1, 2017 at 7:15pm
10
Most recent comment from [deleted]:Glad to hear that.
Thank you.
Ahsath
Displaying only the title on a postClosed
Kalium 3
Updated March 1, 2017 at 2:07pm
2
Most recent comment from Laborator:Hi there,We will need to see your site live, can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this ...
schuster_dasbuero
Highlight the main menu itemClosed
Kalium 3
Updated March 1, 2017 at 2:02pm
4
Most recent comment from [deleted]:Hi Andre,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if th ...
Gourav
Product gallery slider not workingClosed
Oxygen
Updated March 1, 2017 at 12:28pm
15
Most recent comment from Laborator:Hi Gournav,I can't promise anything about the release date of the new Oxygen update, as we are also updating our other themes, after we've done with them we'll have to check Oxygen.Regarding your sec ...
BeSpotted
(No title) - my title is messingClosed
Aurum
Updated March 1, 2017 at 12:06pm
7
Most recent comment from Laborator:Hi there,You are using an old version of our theme (2.9.5) and the latest version for the moment is (2.9.6), please update theme first and then the premium plugins. The easiest way to update our theme ...
M Dolan
Text Banner not workingClosed
Oxygen
Updated March 1, 2017 at 11:48am
4
Most recent comment from [deleted]:Hi Mark,1— It was the button title http://drops.laborator.co/cIez2— As i know, the heart should show there. Maybe premium version of this plugin offers any other alternatives.Will set this ticke ...
Jennifer
single product page sticky description on laptopClosed
Kalium 3
Updated February 28, 2017 at 11:29pm
16
Most recent comment from [deleted]:Glad to hear that :)
Will set this ticket as solved from here.
wp-teo
demo content for a particular siteClosed
Kalium 3
Updated February 28, 2017 at 2:30pm
2
Most recent comment from Laborator:Hi wp-teo,
The first step is to remove all you have in that page, then you can add this code snippet to see how we have done the Studio page. Just make sure that you use Classic Mode > Text and pas ...
Victor_cruz
Change Link Hover EffectClosed
Kalium 3
Updated February 28, 2017 at 2:22pm
14
Most recent comment from Laborator:Glad to hear that!
Zoe
old favicon when showing media fileClosed
Kalium 3
Updated February 28, 2017 at 1:58pm
2
Most recent comment from [deleted]:Hi Zoe,
It is commonly reported issue. Usually happens when you have already set Favicon in customizer so here is how you can remove that one:
Go to Appearance > Customize
Then follow the instruct ...