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Public Tickets

vasalath Footer, Menu Level, Blog PostsClosed   Kalium 3   Updated August 12, 2017 at 2:40pm   2 Most recent comment from [deleted]:Hi vasalathCan you provide us with Wp Credentials, we have to look from close view. To include your credentials click Insert Credentials button in editor toolbar. (See how) Your information will ... even-mind Fixed footer issueClosed   Kalium 3   Updated August 11, 2017 at 11:41am   3 Most recent comment from even-mind:Hi, Thank you for testing. It's really strange.. It occurs sometimes, not all the time.Maybe only on mac book air..Thank you anyway. basetz mobile version-portfolioClosed   Kalium 3   Updated August 11, 2017 at 10:27am   6 Most recent comment from [deleted]:Hi Alessio, You can create elements of Visual Composer that will be valid only for Mobile or  PC. To learn how to achieve that please see this video Responsive Control for Devices on the Visual C ... nofrette Change font colour of list itemClosed   Kalium 3   Updated August 11, 2017 at 8:59am   2 Most recent comment from [deleted]:Hi Julia,1— You are using an very old version of our theme (2.0.4) and the latest version for the moment is version 2.1.1, please your theme to the latest version and this problem should be fixed. ... kaPuh Slider RevolutionClosed   Kalium 3   Updated August 11, 2017 at 8:40am   2 Most recent comment from [deleted]:Hi kaPuh,Sorry but I don't know if this is possible to do on Revolution Slider or not. For more informations on this question you can contact Revolution Slider directly and hopefully they will head y ... a01japat How do I upgrade/update the themeClosed   Oxygen   Updated August 11, 2017 at 8:21am   2 Most recent comment from [deleted]:Hi a01japat,The easiest way to update your theme is if you use Envato Market plugin. Just follow this little procedure http://drops.laborator.co/pLFH After you update the theme, there is a chance ... a01japat Confirmation emails on Woocommerce aren't sendingClosed   Oxygen   Updated August 11, 2017 at 8:20am   6 Most recent comment from [deleted]:Hi a01japat,Sorry for that here is the exact link http://documentation.laborator.co/kb/kalium/contact-form-doesnt-send-emails. zeybix No translate and error en checkoutClosed   Kalium 3   Updated August 10, 2017 at 7:21am   2 Most recent comment from [deleted]:Hi zeybix, 1— If you need to translate/rename strings on your theme then you can do that by using Loco Translate plugin. That is an very easy thing to do and we wrote an article for this too Trans ... vlitza ExcerptClosed   Kalium 3   Updated August 9, 2017 at 1:24pm   8 Most recent comment from [deleted]:Hi Volker,I'm glad to hear that the solution worked for youP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge th ... Theo No product in "New product" or Featured product"Closed   Oxygen   Updated August 9, 2017 at 11:57am   2 Most recent comment from [deleted]:Hi theophilerozan,I can see that you have created another ticket with the same question 20 hours ago. Our Main developer Arlind can help you on this but he is not on the office today. Once he visits ... makuxx Portfolio pageClosed   Kalium 3   Updated August 9, 2017 at 8:28am   2 Most recent comment from Laborator:Hi makuxx We recommend using the Lightbox Portfolio Type for the projects that have only one image, they will show only a single image on popup, for more please refer to our article in documentation ... Pascal Leveille No "hover" effect on images on mobileClosed   Kalium 3   Updated August 9, 2017 at 6:33am   10 Most recent comment from [deleted]:Glad to hear that P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance and hav ... Filiz checkoutClosed   Kalium 3   Updated August 8, 2017 at 7:51pm   2 Most recent comment from [deleted]:Hi Filiz I wen to your site and i had to do some changes, WooCommerce pages can not be private, and some of theme where missing, i have installed for you. please for next time you can do it your self ... jazminluzzi Blog formats styleClosed   Kalium 3   Updated August 8, 2017 at 7:47pm   2 Most recent comment from [deleted]:Hi jazminluzzi, This is not possible, we are so sorry for that this requires custom code, currently we don't give support for our clients in this package. If you're looking for professional help in ... jlad00 ParallaxClosed   Kalium 3   Updated August 8, 2017 at 7:47pm   2 Most recent comment from [deleted]:Hi jlad00 This is possible to be done over VC Composer , please consider watching the tutorial from VC Academy, Parallax Background , and for sure more details details at another video How to crea ...