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Public Tickets

gogo5 Equal Size Portfolio Thumbnails all different sizesClosed   Kalium 3   Updated January 14, 2019 at 11:27am   4 Most recent comment from [deleted]:Hi Ksen,I am happy that this worked for you so now you have an idea where the problem is.Will close this ticket and if you have any questions feel free to open new ticket.P.S: If you like our theme, i ... GmtCreative Demo ImporterClosed   Kalium 3   Updated January 14, 2019 at 9:27am   6 Most recent comment from Laborator:Hi there,In the WP admin edit the pages and edit the homepage, there you will see the page elements, the Auto Type and the Clients area where you can edit both of them, this is where we have explained ... shell3r laggy mobile viewClosed   Oxygen   Updated January 14, 2019 at 9:19am   2 Most recent comment from Laborator:Hi there,I just checked your site http://ayhim.com on my iPhone X using Safari, the product and the shop is running smoothly, fast and there does not seem to be any lagging, are you still having the ... kiwichrism Site not indexableClosed   Kalium 3   Updated January 14, 2019 at 8:54am   2 Most recent comment from Laborator:Hi kiwichrism,This is not a theme related question but there is an option under WordPress settings which you have to make sure is not selected:  (view large version) beags121 White pop-up on activation pageClosed   Kalium 3   Updated January 14, 2019 at 8:48am   8 Most recent comment from Laborator:Thank you for reporting this, we will check out with the team and see what we can do about it. Yiannis Product gallery thumbnailsClosed   Aurum   Updated January 14, 2019 at 8:17am   9 Most recent comment from [deleted]:Hi Yiannis,I have modified the piece of code that I have added with this one: // WooCommerce Product Image Gallery Thumbnails Sizefunction woocommerce_custom_gallery_image_size( $size ) { if ( 'woocom ... Kate Can I move a block in Check Out page?Closed   Aurum   Updated January 11, 2019 at 8:32am   2 Most recent comment from [deleted]:Hi Kate,Sure we can help you with that. Can you please tell me where do you want to place it (probably with a screenshot) and your WP credentials so I can login and add the code to do that.To includ ... clivewjones Page background colourClosed   Kalium 3   Updated January 11, 2019 at 8:30am   2 Most recent comment from [deleted]:Hi clivewjones,1— To be able to change CSS only any fo a specific page then you should go to that page and click Edit Page, you will see the Parameters and Options area, navigate to Custom CSS ... Rainetta Changing hover color portfolioClosed   Kalium 3   Updated January 11, 2019 at 8:17am   4 Most recent comment from [deleted]:Hi Netty,You just need to go to Laborator > Theme Options > Theme Styling > Custom Skin and change the Link Color in your skin (read more).Thanks! kabamarou81 Events - Show More - Not WorkingClosed   Kalium 3   Updated January 11, 2019 at 8:14am   4 Most recent comment from [deleted]:I'm glad that you detected the problem and then updated everythingThanks for reporting that info to us too.I would suggest you to contact this plugin author and tell them that their plugin is creating ... mervinv Duplicated codeClosed   Aurum   Updated January 11, 2019 at 8:04am   6 Most recent comment from Laborator:No worries I will set this ticket as solved, have a great weekend  chrissams82 MarginClosed   Kalium 3   Updated January 10, 2019 at 3:48pm   2 Most recent comment from [deleted]:Hi chrissams82,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Can you please record a vid ... microwei Agency- Menu heightClosed   Kalium 3   Updated January 10, 2019 at 9:49am   2 Most recent comment from [deleted]:Hi microwei,Yes that area exist and you can find it in the Laborator >  Header & Menu > Header Settings > Header Vertical Padding. (view on a new page)Thanks! microwei Header Background ImageClosed   Kalium 3   Updated January 10, 2019 at 9:06am   7 Most recent comment from Laborator:Hi there,I understand what you are saying but one the web things are not like in photoshop where you can place everything perfectly, in this case the image has to be on background. microwei Gap above the menu barClosed   Kalium 3   Updated January 10, 2019 at 8:29am   4 Most recent comment from Laborator:Hi there,Then there is nothing we can do if it's in preview mode, since it is showing fine in the live version then that's all what matters.