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Public Tickets

FreedomNetworking Search Results page not correctClosed   Aurum   Updated January 28, 2019 at 8:13am   8 Most recent comment from [deleted]:Hi Don,I'm glad to hear thatWill set this ticket as solved from here. Clément CERANO Remove blocks and change price display and banner colorClosed   Aurum   Updated January 28, 2019 at 8:11am   6 Most recent comment from [deleted]:Hi Clément,I'm glad to hear thatI wish you a great day!Will set this ticket as solved from here. ChiaraI slider revolutionClosed   Kalium 3   Updated January 25, 2019 at 1:36pm   14 Most recent comment from [deleted]:Hi ChiaraI,This plugins is included for free in our theme but it doesn't mean that it doesn't contain any bug. Every product has bugs, that's why developers release updates in their products.Please wr ... peterbj E-book feature questionClosed   Aurum   Updated January 25, 2019 at 9:15am   2 Most recent comment from [deleted]:Hi peterbj,I think that this is supported in WooCommerce as I read in this area  (view on a new page)For more info please read this article Digital/Downloadable Product Handling in the WooCommerce ... Ellen Cannot update pluginClosed   Kalium 3   Updated January 25, 2019 at 8:56am   2 Most recent comment from Laborator:Hi Ellen,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials c ... larena Formatting (sizing photographs) for KaliumClosed   Kalium 3   Updated January 24, 2019 at 9:22am   2 Most recent comment from Laborator:Hi Larena,There is not a specific size for the images in your site but it is recommended that the images have smaller size so the site will load fast and be indexed good in the search engines. We usua ... gorkoz footer not sticky to bottomClosed   Kalium 3   Updated January 24, 2019 at 9:01am   2 Most recent comment from Laborator:Hi there,You can not stick the footer to the bottom of the window, the reason why the footer shows up so above is because of the short content so to make it show better you can set the footer backgrou ... aktmitpferd woocommerce product thumbnail widthClosed   Kalium 3   Updated January 23, 2019 at 8:46am   3 Most recent comment from [deleted]:Sorry I forgot to tell you that the filter "kalium_theme_support_woocommerce" is not implemented in current version of Kalium so I am sending you the newest version of that file which will be include ... zunhengl slider backgroun image position shown incorrectly on mobile deviceClosed   Kalium 3   Updated January 23, 2019 at 8:35am   2 Most recent comment from Laborator:Hi zunhengl, The image position changes from the Revolution Slider to the front-end. With Kalium you will get a free copy of Revolution Slider, this copy does not include support for the plugin, aut ... Luigiderson Underline hover menu size and colorClosed   Kalium 3   Updated January 23, 2019 at 8:14am   4 Most recent comment from [deleted]:Hi Luigiderson,Sorry but we have not added any documentation about this. Anyway, we will consider this.I wish you a great day! jasonsabo Reorder ContentClosed   Kalium 3   Updated January 22, 2019 at 4:58pm   4 Most recent comment from [deleted]:Hi Jason,Thanks for your reply. I can login in your site now. Sorry but that is not possible. To do that you need to modify the theme code.If you're looking for professional help in this matter, ther ... AlexanderPellegrin Style.css missingClosed   Kalium 3   Updated January 22, 2019 at 4:36pm   4 Most recent comment from [deleted]:Hi Alexander,I'm glad to hear that everything is great nowWill set this ticket as solved from here. aramfranke Mobile text alignmentClosed   Kalium 3   Updated January 22, 2019 at 8:44am   9 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. Petros Kraitsis Different font-size on one pageClosed   Kalium 3   Updated January 22, 2019 at 8:32am   6 Most recent comment from [deleted]:Hi Petros,I'm glad to hear thatRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the fo ... Arthur Hylton Visual Composer outputClosed   Aurum   Updated January 22, 2019 at 8:25am   4 Most recent comment from [deleted]:Hi Arthur,I just updated your theme plugins to the latest version by going to Appearance > Install Plugins area: (view on a new page)Now the problem is solvedHave a great day!